Question 1

The most appropriate influence tactic depends in part on the influencer's power base and position in the organization.

Accepted Answer

A) True 
 B)False

Question 2

Various studies consistently report that many job applicants falsify information on their résumé.This is an example of which influence tactic?

Accepted Answer

A)  Persuasion 
B)  Forming coalitions 
C)  Networking 
D)  Impression management 
E)  Exchange 
A)  Persuasion 
B)  Forming coalitions 
C)  Networking 
D)  Impression management 
E)  Exchange

Question 3

A coalition attempts to influence people outside the group by pooling the resources and power of its members.

Accepted Answer

A) True 
 B)False

Question 4

Ingratiation includes which of the following?

Accepted Answer

A)  Flattering your boss 
B)  Helping co-workers with their work. 
C)  Seeking advice from other people. 
D)  All of these are forms of ingratiation. 
E)  Only helping co-workers and seeking advice from others represent examples of ingratiation. 
A)  Flattering your boss 
B)  Helping co-workers with their work. 
C)  Seeking advice from other people. 
D)  All of these are forms of ingratiation. 
E)  Only helping co-workers and seeking advice from others represent examples of ingratiation.

Question 5

Three general strategies to help organizations to cope with uncertainty are prevention,creation and deception.

Accepted Answer

A) True 
 B)False

Question 6

The most appropriate influence strategy:

Accepted Answer

A)  is impression management. 
B)  depends on the influencer's power base. 
C)  is based on legitimate power. 
D)  is assertiveness and other hard tactics rather than soft tactics. 
E)  is to use soft tactics, never hard tactics. 
A)  is impression management. 
B)  depends on the influencer's power base. 
C)  is based on legitimate power. 
D)  is assertiveness and other hard tactics rather than soft tactics. 
E)  is to use soft tactics, never hard tactics.

Question 7

Exaggerating one's résumé is categorized within the influence strategy of persuasion.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements is FALSE?

Accepted Answer

A)  Exchange tactics tend to be more common and effective between supervisors and subordinates in Canada than in most Asian cultures. 
B)  Ingratiation tends to minimize conflict and support a trusting relationship. 
C)  A person's position in the organizational hierarchy is a factor when determining the best influence tactic to apply. 
D)  People with strong expert power would be more successful applying persuasion than any other influence tactic. 
E)  Employees are increasingly wary of leaders who rely exclusively on their formal sources of legitimate, reward, and coercive power. 
A)  Exchange tactics tend to be more common and effective between supervisors and subordinates in Canada than in most Asian cultures. 
B)  Ingratiation tends to minimize conflict and support a trusting relationship. 
C)  A person's position in the organizational hierarchy is a factor when determining the best influence tactic to apply. 
D)  People with strong expert power would be more successful applying persuasion than any other influence tactic. 
E)  Employees are increasingly wary of leaders who rely exclusively on their formal sources of legitimate, reward, and coercive power.

Question 9

Employees are losing their expert power as society moves from an industrial to a knowledge-based economy.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following would potentially increase someone's power through non-substitutability?

Accepted Answer

A)  Avoiding documenting unique knowledge about organizational processes. 
B)  Increasing the number of people affected by your work. 
C)  Increasing the amount of autonomy granted to you to accomplish your work. 
D)  Using impression management strategies to increase your popularity with colleagues. 
E)  All of these. 
A)  Avoiding documenting unique knowledge about organizational processes. 
B)  Increasing the number of people affected by your work. 
C)  Increasing the amount of autonomy granted to you to accomplish your work. 
D)  Using impression management strategies to increase your popularity with colleagues. 
E)  All of these.

Question 11

A coalition gains power by symbolizing the legitimacy of the issue supported by the coalition.

Accepted Answer

A) True 
 B)False

Question 12

How do men and women tend to differ in the use of influence tactics?

Accepted Answer

A)  Men and women engage in the same influence tactics to the same degree. 
B)  Women tend to use direct impression management tactics whereas men use indirect impression management. 
C)  Men tend to apologize more than women, even when problems are not caused by them. 
D)  Men are more likely than women to distance themselves from problems they cause rather than appear as white knights to save the day. 
E)  None of these statements describes how men and women differ in the use of influence tactics. 
A)  Men and women engage in the same influence tactics to the same degree. 
B)  Women tend to use direct impression management tactics whereas men use indirect impression management. 
C)  Men tend to apologize more than women, even when problems are not caused by them. 
D)  Men are more likely than women to distance themselves from problems they cause rather than appear as white knights to save the day. 
E)  None of these statements describes how men and women differ in the use of influence tactics.

Question 13

Employees with low power distance are more likely to comply with legitimate power.

Accepted Answer

A) True 
 B)False

Question 14

Subordinates have reward power over their bosses through 360-degree feedback systems.

Accepted Answer

A) True 
 B)False

Question 15

Which types of people are more likely to engage in organizational politics?

Accepted Answer

The textbook identifies three personal c

Question 16

Prevention,forecasting and absorption are three contingencies of power in organizations.

Accepted Answer

A) True 
 B)False

Question 17

Your team has been put in charge of a major project involving a client.Although the organization has many clients,this is the largest source of revenue and affects the work of several other teams in the organization.The project requires continuous involvement with the client,so any problems with the client are immediately felt by others in the organization.According to the model of power,your team has:

Accepted Answer

A)  very little power in the organization 
B)  a high degree of centrality 
C)  a high degree of substitutability 
D)  a low level of visibility 
E)  a lot of referent power 
A)  very little power in the organization 
B)  a high degree of centrality 
C)  a high degree of substitutability 
D)  a low level of visibility 
E)  a lot of referent power

Question 18

Referent power is mainly developed through a person's interpersonal skills.

Accepted Answer

A) True 
 B)False

Question 19

The capacity to influence others in organizational settings is known as:

Accepted Answer

A)  organizational politics 
B)  the inoculation effect 
C)  impression management 
D)  Machiavellianism 
E)  organizational power 
A)  organizational politics 
B)  the inoculation effect 
C)  impression management 
D)  Machiavellianism 
E)  organizational power

Question 20

An employee's ability to influence others increases as the source of his or her power becomes more substitutable.

Accepted Answer

A) True 
 B)False

The most appropriate influence tactic depends in part on the influencer's power base and position in the organization.

Various studies consistently report that many job applicants falsify information on their résumé.This is an example of which influence tactic?

A coalition attempts to influence people outside the group by pooling the resources and power of its members.

Ingratiation includes which of the following?

Three general strategies to help organizations to cope with uncertainty are prevention,creation and deception.

The most appropriate influence strategy:

Exaggerating one's résumé is categorized within the influence strategy of persuasion.

Which of the following statements is FALSE?

Employees are losing their expert power as society moves from an industrial to a knowledge-based economy.

Which of the following would potentially increase someone's power through non-substitutability?

A coalition gains power by symbolizing the legitimacy of the issue supported by the coalition.

How do men and women tend to differ in the use of influence tactics?

Employees with low power distance are more likely to comply with legitimate power.

Subordinates have reward power over their bosses through 360-degree feedback systems.

Which types of people are more likely to engage in organizational politics?

Prevention,forecasting and absorption are three contingencies of power in organizations.

Referent power is mainly developed through a person's interpersonal skills.

The capacity to influence others in organizational settings is known as:

An employee's ability to influence others increases as the source of his or her power becomes more substitutable.

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 12: Power and Influence in the Workplace

The most appropriate influence tactic depends in part on the influencer's power base and position in the organization.

Various studies consistently report that many job applicants falsify information on their résumé.This is an example of which influence tactic?

A coalition attempts to influence people outside the group by pooling the resources and power of its members.

Ingratiation includes which of the following?

Three general strategies to help organizations to cope with uncertainty are prevention,creation and deception.

The most appropriate influence strategy:

Exaggerating one's résumé is categorized within the influence strategy of persuasion.

Which of the following statements is FALSE?

Employees are losing their expert power as society moves from an industrial to a knowledge-based economy.

Which of the following would potentially increase someone's power through non-substitutability?

A coalition gains power by symbolizing the legitimacy of the issue supported by the coalition.

How do men and women tend to differ in the use of influence tactics?

Employees with low power distance are more likely to comply with legitimate power.

Subordinates have reward power over their bosses through 360-degree feedback systems.

Which types of people are more likely to engage in organizational politics?

Prevention,forecasting and absorption are three contingencies of power in organizations.

Referent power is mainly developed through a person's interpersonal skills.

The capacity to influence others in organizational settings is known as:

An employee's ability to influence others increases as the source of his or her power becomes more substitutable.

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters