Question 1

Employees have LESS power in the organization when:

Accepted Answer

A)  their work has an immediate impact on organizational effectiveness. 
B)  their work can be outsourced. 
C)  their work reduces organizational uncertainty. 
D)  their work is central to the organization's goals. 
E)  they are able to help the organization to secure scarce resources. 
A)  their work has an immediate impact on organizational effectiveness. 
B)  their work can be outsourced. 
C)  their work reduces organizational uncertainty. 
D)  their work is central to the organization's goals. 
E)  they are able to help the organization to secure scarce resources.

Question 2

Krystal's boss in the accounting department initially rejected her proposal for a new budgeting process.So Krystal spoke to -- and received support from -- the heads of two departments that would benefit from the proposed budgeting process.She also found support from several co-workers in the accounting department,because they believed the new budgeting process would be simpler and fairer.When Krystal's boss realized that several key people supported the new budgeting system,he reluctantly agreed to test it in a pilot project.What influence is Krystal mainly using here?

Accepted Answer

A)  Silent authority 
B)  Coalition formation 
C)  Assertiveness 
D)  Impression management 
E)  Both silent authority AND coalition formation. 
A)  Silent authority 
B)  Coalition formation 
C)  Assertiveness 
D)  Impression management 
E)  Both silent authority AND coalition formation.

Question 3

By going on strike at a critical time in the company's business cycle,unions are mainly applying which contingency of power?

Accepted Answer

A)  Visibility 
B)  Non-substitutability 
C)  Centrality 
D)  Discretion 
E)  None of these 
A)  Visibility 
B)  Non-substitutability 
C)  Centrality 
D)  Discretion 
E)  None of these

Question 4

Even though you should be visiting clients most of the time,you make a point of stopping by the office each day so your boss sees that you are working.This increases your power by increasing your centrality.

Accepted Answer

A) True 
 B)False

Question 5

Establishing a free flow of information and using effective change management practices help to minimize organizational politics.

Accepted Answer

A) True 
 B)False

Question 6

People with high Machiavellian values tend to:

Accepted Answer

A)  place a lot of trust in their colleagues. 
B)  frequently use power to manipulate others towards their own personal goals. 
C)  use more socially acceptable forms of power to influence others. 
D)  keep away from organizations where organizational politics is tolerated. 
E)  believe that deceit is totally inappropriate in organizational settings. 
A)  place a lot of trust in their colleagues. 
B)  frequently use power to manipulate others towards their own personal goals. 
C)  use more socially acceptable forms of power to influence others. 
D)  keep away from organizations where organizational politics is tolerated. 
E)  believe that deceit is totally inappropriate in organizational settings.

Question 7

Forming coalitions is considered a political tactic,whereas cultivating networks is not.

Accepted Answer

A) True 
 B)False

Question 8

Exchange and ingratiation are:

Accepted Answer

A)  two sources of power. 
B)  indicators that a person lacks power due to low centrality. 
C)  the only two political tactics that are equally common among men and women in organizational settings. 
D)  relatively uncommon practices in Western countries. 
E)  two forms of influence. 
A)  two sources of power. 
B)  indicators that a person lacks power due to low centrality. 
C)  the only two political tactics that are equally common among men and women in organizational settings. 
D)  relatively uncommon practices in Western countries. 
E)  two forms of influence.

Question 9

In most countries,a national accounting profession controls access to the profession while legislation prevents anyone other than its members from auditing public corporations.These conditions increase the accounting profession's power through which of the following?

Accepted Answer

A)  Visibility 
B)  Non-substitutability 
C)  Centrality 
D)  Discretion 
E)  Referent power 
A)  Visibility 
B)  Non-substitutability 
C)  Centrality 
D)  Discretion 
E)  Referent power

Question 10

Power does not exist until the power holder actually applies power to influence someone else.

Accepted Answer

A) True 
 B)False

Question 11

Which source of power might non-management employees have over their supervisors?

Accepted Answer

A)  Legitimate power 
B)  Expert power 
C)  Referent power 
D)  All of these are employee sources of power over their supervisors. 
E)  None of these is an employee source of power over supervisors. 
A)  Legitimate power 
B)  Expert power 
C)  Referent power 
D)  All of these are employee sources of power over their supervisors. 
E)  None of these is an employee source of power over supervisors.

Question 12

Forming a coalition:

Accepted Answer

A)  is typically part of the manager's job description. 
B)  takes advantage of situations where who you know is more important than what you know. 
C)  causes the decision to become more complex and ambiguous. 
D)  increases the legitimacy of the coalition's desired outcome. 
E)  more effectively communicates weaknesses with opposing positions. 
A)  is typically part of the manager's job description. 
B)  takes advantage of situations where who you know is more important than what you know. 
C)  causes the decision to become more complex and ambiguous. 
D)  increases the legitimacy of the coalition's desired outcome. 
E)  more effectively communicates weaknesses with opposing positions.

Question 13

People might gain power by convincing others that they have something of value.

Accepted Answer

A) True 
 B)False

Question 14

Which of these statements about legitimate power is FALSE?

Accepted Answer

A)  Legitimate power depends on more than job descriptions. 
B)  Employees in Canada are generally less likely to accept legitimate power than are employees in Singapore. 
C)  Your boss's power to make you work overtime partly depends on your agreement to this power. 
D)  Employees are generally more tolerant of legitimate power today than were employees a few decades ago. 
E)  All employees have some degree of legitimate power. 
A)  Legitimate power depends on more than job descriptions. 
B)  Employees in Canada are generally less likely to accept legitimate power than are employees in Singapore. 
C)  Your boss's power to make you work overtime partly depends on your agreement to this power. 
D)  Employees are generally more tolerant of legitimate power today than were employees a few decades ago. 
E)  All employees have some degree of legitimate power.

Question 15

You are a new employee in a professional position,such as accountant or corporate law.Your organization is located in Vancouver and employs several hundred people with various backgrounds (representative of Vancouver's diversity).Soon after joining this organization,you discover that the company does not apply certain technology or practices that are now recommended by most people in your profession.Under these circumstances,identify three different types of influence tactics that you might use effectively to have senior management introduce these technologies or practice.Your answer should present these types of influence in your order of preference,and you should explain why these general tactics would be acceptable and effective in this situation.

Accepted Answer

This question requires students to under

Question 16

What do we mean by the statement: 'Power does not flow to unknown people in the organization'?

Accepted Answer

This statement refers to the relevance o

Question 17

Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.

Accepted Answer

A) True 
 B)False

Question 18

Referent power is typically associated with:

Accepted Answer

A)  reward systems. 
B)  educational systems. 
C)  knowledge management. 
D)  peer pressure. 
E)  charisma. 
A)  reward systems. 
B)  educational systems. 
C)  knowledge management. 
D)  peer pressure. 
E)  charisma.

Question 19

Negotiation is an integral part of which influence activity?

Accepted Answer

A)  Silent authority 
B)  Coercive 
C)  Exchange 
D)  All of these influence activities. 
E)  None of these influence activities. 
A)  Silent authority 
B)  Coercive 
C)  Exchange 
D)  All of these influence activities. 
E)  None of these influence activities.

Question 20

Flattering your boss and helping co-workers with their work:

Accepted Answer

A)  are not forms of influence. 
B)  are two sources of power. 
C)  are two ingratiation activities. 
D)  are forms of silent authority and upward appeal, respectively. 
E)  are two political tactics that are not influence strategies. 
A)  are not forms of influence. 
B)  are two sources of power. 
C)  are two ingratiation activities. 
D)  are forms of silent authority and upward appeal, respectively. 
E)  are two political tactics that are not influence strategies.

Employees have LESS power in the organization when:

By going on strike at a critical time in the company's business cycle,unions are mainly applying which contingency of power?

Even though you should be visiting clients most of the time,you make a point of stopping by the office each day so your boss sees that you are working.This increases your power by increasing your centrality.

Establishing a free flow of information and using effective change management practices help to minimize organizational politics.

People with high Machiavellian values tend to:

Forming coalitions is considered a political tactic,whereas cultivating networks is not.

Exchange and ingratiation are:

In most countries,a national accounting profession controls access to the profession while legislation prevents anyone other than its members from auditing public corporations.These conditions increase the accounting profession's power through which of the following?

Power does not exist until the power holder actually applies power to influence someone else.

Which source of power might non-management employees have over their supervisors?

Forming a coalition:

People might gain power by convincing others that they have something of value.

Which of these statements about legitimate power is FALSE?

What do we mean by the statement: 'Power does not flow to unknown people in the organization'?

Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.

Referent power is typically associated with:

Negotiation is an integral part of which influence activity?

Flattering your boss and helping co-workers with their work:

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 12: Power and Influence in the Workplace

Employees have LESS power in the organization when:

By going on strike at a critical time in the company's business cycle,unions are mainly applying which contingency of power?

Even though you should be visiting clients most of the time,you make a point of stopping by the office each day so your boss sees that you are working.This increases your power by increasing your centrality.

Establishing a free flow of information and using effective change management practices help to minimize organizational politics.

People with high Machiavellian values tend to:

Forming coalitions is considered a political tactic,whereas cultivating networks is not.

Exchange and ingratiation are:

In most countries,a national accounting profession controls access to the profession while legislation prevents anyone other than its members from auditing public corporations.These conditions increase the accounting profession's power through which of the following?

Power does not exist until the power holder actually applies power to influence someone else.

Which source of power might non-management employees have over their supervisors?

Forming a coalition:

People might gain power by convincing others that they have something of value.

Which of these statements about legitimate power is FALSE?

What do we mean by the statement: 'Power does not flow to unknown people in the organization'?

Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.

Referent power is typically associated with:

Negotiation is an integral part of which influence activity?

Flattering your boss and helping co-workers with their work:

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters