Question 1

Which of the following is a guideline for managers to evaluate employees?

Accepted Answer

A)  Ensure that subjective performance indicators are used 
B)  Ensure that minimal time is spent on evaluation 
C)  Ensure that minimal attention is given to the evaluation 
D)  Ensure that the evaluators are not burdened with accountability for the evaluation 
E)  Ensure that performance standards are not vague 
A)  Ensure that subjective performance indicators are used 
B)  Ensure that minimal time is spent on evaluation 
C)  Ensure that minimal attention is given to the evaluation 
D)  Ensure that the evaluators are not burdened with accountability for the evaluation 
E)  Ensure that performance standards are not vague

Question 2

Sexually oriented remarks about one's physical appearance is an example of:

Accepted Answer

A)  hostile work environment sexual harassment. 
B)  low gender egalitarianism. 
C)  quid pro quo sexual harassment. 
D)  reverse discrimination. 
E)  the glass ceiling effect. 
A)  hostile work environment sexual harassment. 
B)  low gender egalitarianism. 
C)  quid pro quo sexual harassment. 
D)  reverse discrimination. 
E)  the glass ceiling effect.

Question 3

There is substantial evidence that diverse individuals continue to experience unfair treatment in the workplace as a result of biases, stereotypes, and overt discrimination.

Accepted Answer

A) True 
 B)False

Question 4

_____ diversity requires that managers be sensitive and responsive to the needs and concerns of individuals who might not be as well off as others.

Accepted Answer

A)  Ethnic 
B)  Gender 
C)  Religious 
D)  Educational 
E)  Socioeconomic 
A)  Ethnic 
B)  Gender 
C)  Religious 
D)  Educational 
E)  Socioeconomic

Question 5

When a manager asks a subordinate for sexual favors in return for a promotion, what type of sexual harassment has occurred?

Accepted Answer

A)  Hostile work environment 
B)  Quid pro quo 
C)  Accommodative 
D)  Equal 
E)  Covert 
A)  Hostile work environment 
B)  Quid pro quo 
C)  Accommodative 
D)  Equal 
E)  Covert

Question 6

ALT Inc. conducts periodic reviews to assess the extent to which law firms support diversity in their activities. It uses this information to decide which law firms would be most suitable to represent it legally. This is an example of effective:

Accepted Answer

A)  stereotyping. 
B)  reverse discrimination. 
C)  overt discrimination. 
D)  environmental justice. 
E)  diversity management. 
A)  stereotyping. 
B)  reverse discrimination. 
C)  overt discrimination. 
D)  environmental justice. 
E)  diversity management.

Question 7

Emotional bonds between a mentor and a protégé can enable a protégé to sometimes express reluctance to follow a mentor's advice.

Accepted Answer

A) True 
 B)False

Question 8

A diverse workforce improves managerial decision making.

Accepted Answer

A) True 
 B)False

Question 9

The increasing racial and ethnic diversity of the workforce and the population as a whole underscores the importance of effectively managing diversity.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is true of the salience effect?

Accepted Answer

A)  The salience effect leads some people to perceive women less positively than they perceive white men. 
B)  Salient individuals are less often the object of attention than are other members of a work group. 
C)  Individuals who are salient are often perceived to be primarily responsible for outcomes. 
D)  Salient individuals are evaluated in a more balanced manner unlike other individuals who are evaluated more extremely in either a positive or a negative direction. 
E)  While social status is related to bias, salience is related to stereotyping. 
A)  The salience effect leads some people to perceive women less positively than they perceive white men. 
B)  Salient individuals are less often the object of attention than are other members of a work group. 
C)  Individuals who are salient are often perceived to be primarily responsible for outcomes. 
D)  Salient individuals are evaluated in a more balanced manner unlike other individuals who are evaluated more extremely in either a positive or a negative direction. 
E)  While social status is related to bias, salience is related to stereotyping.

Question 11

Following the distributive justice principle means that all members of an organization receive identical or similar outcomes.

Accepted Answer

A) True 
 B)False

Question 12

Sexual harassment that creates a hostile work environment is more subtle than quid pro quo sexual harassment.

Accepted Answer

A) True 
 B)False

Question 13

What is the social-status effect?

Accepted Answer

A)  It is the tendency to perceive others who are like ourselves more positively than we perceive people who are different. 
B)  It is the tendency to focus attention on individuals who are conspicuously different from us. 
C)  It is the tendency to perceive individuals with a higher position in social hierarchy more positively than we perceive those with a lower position in social hierarchy. 
D)  It is the tendency to perceive individuals with a disabilities as non-contributors to society. 
E)  It is the tendency for individuals to see themselves more positively than others around them. 
A)  It is the tendency to perceive others who are like ourselves more positively than we perceive people who are different. 
B)  It is the tendency to focus attention on individuals who are conspicuously different from us. 
C)  It is the tendency to perceive individuals with a higher position in social hierarchy more positively than we perceive those with a lower position in social hierarchy. 
D)  It is the tendency to perceive individuals with a disabilities as non-contributors to society. 
E)  It is the tendency for individuals to see themselves more positively than others around them.

Question 14

Janice is hiring an assistant marketing manager for Fall Inc. Janice recruits Sandra because she comes from a well-known and well-reputed family. Janice is influenced by:

Accepted Answer

A)  the similar-to-me effect. 
B)  the social status effect. 
C)  the salience effect. 
D)  the glass ceiling effect. 
E)  the stereotyping effect. 
A)  the similar-to-me effect. 
B)  the social status effect. 
C)  the salience effect. 
D)  the glass ceiling effect. 
E)  the stereotyping effect.

Question 15

Explain the importance of managers in managing diversity.

Accepted Answer

In each of their managerial roles, manag

Question 16

Which of the following is a way to effectively manage diversity?

Accepted Answer

A)  Entrusting employees with the responsibility of managing diversity rather than instituting mentoring programs 
B)  Reducing the use of minority suppliers 
C)  Reducing the number of religious holidays 
D)  Encouraging managers to rely on gender schemas to guide their perceptions of employees 
E)  Insisting that even suppliers support diversity 
A)  Entrusting employees with the responsibility of managing diversity rather than instituting mentoring programs 
B)  Reducing the use of minority suppliers 
C)  Reducing the number of religious holidays 
D)  Encouraging managers to rely on gender schemas to guide their perceptions of employees 
E)  Insisting that even suppliers support diversity

Question 17

The process through which people select, organize, and interpret sensory input is called stereotyping.

Accepted Answer

A) True 
 B)False

Question 18

Personal characteristics do not to affect perceptions.

Accepted Answer

A) True 
 B)False

Question 19

Describe the three different types of interpersonal managerial roles.

Accepted Answer

In each of their managerial roles, manag

Question 20

As the branch manager of Missouri Bank, Jim is responsible for informing staff members about changes in diversity policies. Jim plays the role of a _____ in handling diversity.

Accepted Answer

A)  disseminator 
B)  leader 
C)  liaison 
D)  figurehead 
E)  communicator 
A)  disseminator 
B)  leader 
C)  liaison 
D)  figurehead 
E)  communicator

Which of the following is a guideline for managers to evaluate employees?

Sexually oriented remarks about one's physical appearance is an example of:

There is substantial evidence that diverse individuals continue to experience unfair treatment in the workplace as a result of biases, stereotypes, and overt discrimination.

_____ diversity requires that managers be sensitive and responsive to the needs and concerns of individuals who might not be as well off as others.

When a manager asks a subordinate for sexual favors in return for a promotion, what type of sexual harassment has occurred?

ALT Inc. conducts periodic reviews to assess the extent to which law firms support diversity in their activities. It uses this information to decide which law firms would be most suitable to represent it legally. This is an example of effective:

Emotional bonds between a mentor and a protégé can enable a protégé to sometimes express reluctance to follow a mentor's advice.

A diverse workforce improves managerial decision making.

The increasing racial and ethnic diversity of the workforce and the population as a whole underscores the importance of effectively managing diversity.

Which of the following is true of the salience effect?

Following the distributive justice principle means that all members of an organization receive identical or similar outcomes.

Sexual harassment that creates a hostile work environment is more subtle than quid pro quo sexual harassment.

What is the social-status effect?

Janice is hiring an assistant marketing manager for Fall Inc. Janice recruits Sandra because she comes from a well-known and well-reputed family. Janice is influenced by:

Explain the importance of managers in managing diversity.

Which of the following is a way to effectively manage diversity?

The process through which people select, organize, and interpret sensory input is called stereotyping.

Personal characteristics do not to affect perceptions.

Describe the three different types of interpersonal managerial roles.

As the branch manager of Missouri Bank, Jim is responsible for informing staff members about changes in diversity policies. Jim plays the role of a _____ in handling diversity.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters

Exam 5: Managing Diverse Employees in a Multicultural Environment

Which of the following is a guideline for managers to evaluate employees?

Sexually oriented remarks about one's physical appearance is an example of:

There is substantial evidence that diverse individuals continue to experience unfair treatment in the workplace as a result of biases, stereotypes, and overt discrimination.

_____ diversity requires that managers be sensitive and responsive to the needs and concerns of individuals who might not be as well off as others.

When a manager asks a subordinate for sexual favors in return for a promotion, what type of sexual harassment has occurred?

ALT Inc. conducts periodic reviews to assess the extent to which law firms support diversity in their activities. It uses this information to decide which law firms would be most suitable to represent it legally. This is an example of effective:

Emotional bonds between a mentor and a protégé can enable a protégé to sometimes express reluctance to follow a mentor's advice.

A diverse workforce improves managerial decision making.

The increasing racial and ethnic diversity of the workforce and the population as a whole underscores the importance of effectively managing diversity.

Which of the following is true of the salience effect?

Following the distributive justice principle means that all members of an organization receive identical or similar outcomes.

Sexual harassment that creates a hostile work environment is more subtle than quid pro quo sexual harassment.

What is the social-status effect?

Janice is hiring an assistant marketing manager for Fall Inc. Janice recruits Sandra because she comes from a well-known and well-reputed family. Janice is influenced by:

Explain the importance of managers in managing diversity.

Which of the following is a way to effectively manage diversity?

The process through which people select, organize, and interpret sensory input is called stereotyping.

Personal characteristics do not to affect perceptions.

Describe the three different types of interpersonal managerial roles.

As the branch manager of Missouri Bank, Jim is responsible for informing staff members about changes in diversity policies. Jim plays the role of a _____ in handling diversity.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters