Question 1

The disparity between the representation of women and that of men in the workforce is extremely high.

Accepted Answer

A) True 
 B)False

Question 2

Schemas are abstract knowledge structures stored in memory that allow people to organize and interpret information about a person, an event, or a situation.

Accepted Answer

A) True 
 B)False

Question 3

JRC Inc., a consumer-electronics firm based in Atlanta, is opening another manufacturing unit besides its existing one. The top-management involves female representatives in the design team to take care of any concerns that female employees may have. This is an example of:

Accepted Answer

A)  reverse discrimination. 
B)  overt discrimination. 
C)  managing diversity. 
D)  procedural justice. 
E)  distributive justice. 
A)  reverse discrimination. 
B)  overt discrimination. 
C)  managing diversity. 
D)  procedural justice. 
E)  distributive justice.

Question 4

What is the salience effect?

Accepted Answer

A)  It is the tendency to perceive others who are like ourselves more positively than we perceive people who are different. 
B)  It is the tendency to focus attention on individuals who are conspicuously different from us. 
C)  It is the tendency to perceive individuals with a higher position in social hierarchy more positively than we perceive those with a lower position in social hierarchy. 
D)  It is the tendency to perceive individuals with a disabilities as non-contributors to society. 
E)  It is the tendency for individuals to see themselves more positively than others around them. 
A)  It is the tendency to perceive others who are like ourselves more positively than we perceive people who are different. 
B)  It is the tendency to focus attention on individuals who are conspicuously different from us. 
C)  It is the tendency to perceive individuals with a higher position in social hierarchy more positively than we perceive those with a lower position in social hierarchy. 
D)  It is the tendency to perceive individuals with a disabilities as non-contributors to society. 
E)  It is the tendency for individuals to see themselves more positively than others around them.

Question 5

Steve believes that Bill is more responsible and capable than Gus because Bill is from the management team while Gus is the maintenance supervisor. This type of bias known as:

Accepted Answer

A)  the glass ceiling effect. 
B)  the salience effect. 
C)  the stereotyping effect. 
D)  the similar-to-me effect. 
E)  the social status effect. 
A)  the glass ceiling effect. 
B)  the salience effect. 
C)  the stereotyping effect. 
D)  the similar-to-me effect. 
E)  the social status effect.

Question 6

An abstract knowledge structure stored in memory that helps interpret and organize information is called a bias.

Accepted Answer

A) True 
 B)False

Question 7

A fair complaint procedure to investigate charges of sexual harassment should ensure that:

Accepted Answer

A)  all organizational members are aware of the complaint. 
B)  the alleged harassers are fairly treated. 
C)  the alleged harassers and victims deal with the problem on their own. 
D)  complaints are dealt with at a leisurely pace. 
E)  alleged harassers are let off with a warning if it is their first offence. 
A)  all organizational members are aware of the complaint. 
B)  the alleged harassers are fairly treated. 
C)  the alleged harassers and victims deal with the problem on their own. 
D)  complaints are dealt with at a leisurely pace. 
E)  alleged harassers are let off with a warning if it is their first offence.

Question 8

Title VII of the Civil Rights Act does not prohibit discrimination based on religion.

Accepted Answer

A) True 
 B)False

Question 9

Women either control or influence nearly all consumer purchases, so it's important to have their perspective represented on boards.

Accepted Answer

A) True 
 B)False

Question 10

The term diversity refers to differences in gender, age, socioeconomic background, and any other characteristic that is used to distinguish between people.

Accepted Answer

A) True 
 B)False

Question 11

Mention a few specific objectives that a diversity awareness program should contain.

Accepted Answer

Possible objectives of a diversity aware

Question 12

Which principle dictates that managers should receive a raise in pay based upon their contributions to the organization, and not based on their gender?

Accepted Answer

A)  Restorative justice 
B)  Reparative justice 
C)  Distributive justice 
D)  Frontier justice 
E)  Spatial justice 
A)  Restorative justice 
B)  Reparative justice 
C)  Distributive justice 
D)  Frontier justice 
E)  Spatial justice

Question 13

What is the similar-to-me effect?

Accepted Answer

A)  It is the tendency to perceive others who are like ourselves more positively than we perceive people who are different. 
B)  It is the tendency to focus attention on individuals who are conspicuously different from us. 
C)  It is the tendency to perceive individuals with a higher position in social hierarchy more positively than we perceive those with a lower position in social hierarchy. 
D)  It is the tendency to perceive individuals with a disabilities as non-contributors to society. 
E)  It is the tendency of individuals to see themselves more positively than others around them. 
A)  It is the tendency to perceive others who are like ourselves more positively than we perceive people who are different. 
B)  It is the tendency to focus attention on individuals who are conspicuously different from us. 
C)  It is the tendency to perceive individuals with a higher position in social hierarchy more positively than we perceive those with a lower position in social hierarchy. 
D)  It is the tendency to perceive individuals with a disabilities as non-contributors to society. 
E)  It is the tendency of individuals to see themselves more positively than others around them.

Question 14

Which of the following helps managers increase diversity awareness in an organization?

Accepted Answer

A)  Suppressing personal styles of organizational members 
B)  Sticking with one particular approach rather than trying different ways to do things 
C)  Letting problems grow until they are visible enough to be countered 
D)  Reducing the time spent in socializing and concentrating on work 
E)  Improving understanding of others who are different from oneself 
A)  Suppressing personal styles of organizational members 
B)  Sticking with one particular approach rather than trying different ways to do things 
C)  Letting problems grow until they are visible enough to be countered 
D)  Reducing the time spent in socializing and concentrating on work 
E)  Improving understanding of others who are different from oneself

Question 15

One result of effectively managing diversity is a(n) _____.

Accepted Answer

A)  decrease in job-satisfaction 
B)  decrease in use of minority suppliers 
C)  increase in the cost of hiring replacements 
D)  narrowing of approaches to problems and opportunities 
E)  reduction in turnover rates 
A)  decrease in job-satisfaction 
B)  decrease in use of minority suppliers 
C)  increase in the cost of hiring replacements 
D)  narrowing of approaches to problems and opportunities 
E)  reduction in turnover rates

Question 16

The term _____ alludes to the invisible barriers that prevent minorities and women from being promoted to top corporate positions.

Accepted Answer

A)  overt discrimination 
B)  stereotype 
C)  glass ceiling 
D)  bias 
E)  pay gap 
A)  overt discrimination 
B)  stereotype 
C)  glass ceiling 
D)  bias 
E)  pay gap

Question 17

The ability to appreciate diversity does not require a manager to consider others' perspectives.

Accepted Answer

A) True 
 B)False

Question 18

In the _____ role, a manager enables diverse individuals to coordinate their efforts.

Accepted Answer

A)  spokesperson 
B)  disseminator 
C)  liaison 
D)  monitor 
E)  negotiator 
A)  spokesperson 
B)  disseminator 
C)  liaison 
D)  monitor 
E)  negotiator

Question 19

What is overt discrimination?

Accepted Answer

A)  Knowingly and willingly denying diverse individuals access to opportunities and outcomes in an organization 
B)  Focussing attention on individuals who are conspicuously different from us 
C)  Perceiving individuals with high social status more positively than we perceive those with low social status 
D)  Perceiving others who are similar to ourselves more positively than we perceive people who are different 
E)  Using information about others in ways that result in inaccurate perceptions 
A)  Knowingly and willingly denying diverse individuals access to opportunities and outcomes in an organization 
B)  Focussing attention on individuals who are conspicuously different from us 
C)  Perceiving individuals with high social status more positively than we perceive those with low social status 
D)  Perceiving others who are similar to ourselves more positively than we perceive people who are different 
E)  Using information about others in ways that result in inaccurate perceptions

Question 20

Two male managers exchange a lewd sexual joke in the presence of a female manager. This is an example of:

Accepted Answer

A)  the similar-to-me effect. 
B)  a hostile work environment. 
C)  quid pro quo sexual harassment. 
D)  the salience effect. 
E)  reverse discrimination. 
A)  the similar-to-me effect. 
B)  a hostile work environment. 
C)  quid pro quo sexual harassment. 
D)  the salience effect. 
E)  reverse discrimination.

The disparity between the representation of women and that of men in the workforce is extremely high.

Schemas are abstract knowledge structures stored in memory that allow people to organize and interpret information about a person, an event, or a situation.

JRC Inc., a consumer-electronics firm based in Atlanta, is opening another manufacturing unit besides its existing one. The top-management involves female representatives in the design team to take care of any concerns that female employees may have. This is an example of:

What is the salience effect?

Steve believes that Bill is more responsible and capable than Gus because Bill is from the management team while Gus is the maintenance supervisor. This type of bias known as:

An abstract knowledge structure stored in memory that helps interpret and organize information is called a bias.

A fair complaint procedure to investigate charges of sexual harassment should ensure that:

Title VII of the Civil Rights Act does not prohibit discrimination based on religion.

Women either control or influence nearly all consumer purchases, so it's important to have their perspective represented on boards.

The term diversity refers to differences in gender, age, socioeconomic background, and any other characteristic that is used to distinguish between people.

Mention a few specific objectives that a diversity awareness program should contain.

Which principle dictates that managers should receive a raise in pay based upon their contributions to the organization, and not based on their gender?

What is the similar-to-me effect?

Which of the following helps managers increase diversity awareness in an organization?

One result of effectively managing diversity is a(n) _____.

The term _____ alludes to the invisible barriers that prevent minorities and women from being promoted to top corporate positions.

The ability to appreciate diversity does not require a manager to consider others' perspectives.

In the _____ role, a manager enables diverse individuals to coordinate their efforts.

What is overt discrimination?

Two male managers exchange a lewd sexual joke in the presence of a female manager. This is an example of:

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters

Exam 5: Managing Diverse Employees in a Multicultural Environment

The disparity between the representation of women and that of men in the workforce is extremely high.

Schemas are abstract knowledge structures stored in memory that allow people to organize and interpret information about a person, an event, or a situation.

JRC Inc., a consumer-electronics firm based in Atlanta, is opening another manufacturing unit besides its existing one. The top-management involves female representatives in the design team to take care of any concerns that female employees may have. This is an example of:

What is the salience effect?

Steve believes that Bill is more responsible and capable than Gus because Bill is from the management team while Gus is the maintenance supervisor. This type of bias known as:

An abstract knowledge structure stored in memory that helps interpret and organize information is called a bias.

A fair complaint procedure to investigate charges of sexual harassment should ensure that:

Title VII of the Civil Rights Act does not prohibit discrimination based on religion.

Women either control or influence nearly all consumer purchases, so it's important to have their perspective represented on boards.

The term diversity refers to differences in gender, age, socioeconomic background, and any other characteristic that is used to distinguish between people.

Mention a few specific objectives that a diversity awareness program should contain.

Which principle dictates that managers should receive a raise in pay based upon their contributions to the organization, and not based on their gender?

What is the similar-to-me effect?

Which of the following helps managers increase diversity awareness in an organization?

One result of effectively managing diversity is a(n) _____.

The term _____ alludes to the invisible barriers that prevent minorities and women from being promoted to top corporate positions.

The ability to appreciate diversity does not require a manager to consider others' perspectives.

In the _____ role, a manager enables diverse individuals to coordinate their efforts.

What is overt discrimination?

Two male managers exchange a lewd sexual joke in the presence of a female manager. This is an example of:

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters