Exam 14: Operations Management: Managing Vital Operations and Processes

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Total factor productivity is a measure of an organization's:

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In the production process,when component parts are produced throughout the factory and then brought to the production area for final assembly,this is known as a ­­­______________ layout.

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Flexible manufacturing systems attempt to increase the time required to set up production machinery.

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The job of encouraging improvements by emphasizing the need for continuous improvement or reengineering is the role of:

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Goods and services that are dependable,reliable,able to do what they were designed for,and satisfying characterize ____________.

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Describe the three basic facility layouts.

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The operations management technique that has a goal of designing the machine-worker interface to increase production efficiency is ____________.

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Explain why self-managed work teams can boost efficiency.If a firm is considering creating self-managed work teams,how should it prepare workers?

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The efficiency of an organization's labor inputs with reference to a particular unit is known as the:

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"Labor productivity" is frequently used to compare different organizations in their efficiency.

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Self-managing work teams are popular because they increase worker satisfaction and decrease turnover,but they have no effect on productivity.

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Flexible manufacturing is the set of operations management techniques that attempt to reduce the setup costs associated with a production system.

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It follows that if setup times for complex production equipment can be reduced,efficiency will rise.

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Continually increasing the demands placed on employees,regardless of job stress,is ethical.

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Describe the importance of improving quality and its impact on organizational performance.

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The amount of input that is required to produce a given level of output refers to _____________.

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Describe what is meant by flexible manufacturing systems.Discuss how flexible manufacturing systems can improve an organization's responsiveness to customers.

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The idea of flexible manufacturing systems is based on:

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The "just-in-time" concept of inventory states that the organization should stockpile excess inputs in the event that it needs them to meet a sudden increase in customer demand.

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A manufacturing organization can achieve major cost savings as the result of _______________ inventory turnover and _______________ inventory holding costs.

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