Question 1

Customers prefer products that are,as far as possible,customized to their unique needs.

Accepted Answer

A) True 
 B)False

Question 2

The amount of raw materials and component parts that an organization has on hand is known as inventory.

Accepted Answer

A) True 
 B)False

Question 3

In the production process,a mainframe computer assembly line is an example of a ______________ facilities layout.

Accepted Answer

A)  product 
B)  process 
C)  fixed-position 
D)  flexible manufacturing 
E)  hybrid 
A)  product 
B)  process 
C)  fixed-position 
D)  flexible manufacturing 
E)  hybrid

Question 4

In the production process,when the product goes to whichever workstation is needed to perform the next operation to complete the product and the workstations are relatively self-contained,this is known as a(n):

Accepted Answer

A)  process layout. 
B)  fixed-position layout. 
C)  hybrid layout. 
D)  product layout. 
E)  cellular layout. 
A)  process layout. 
B)  fixed-position layout. 
C)  hybrid layout. 
D)  product layout. 
E)  cellular layout.

Question 5

Explain improving efficiency and the factors that help enhance this process.

Accepted Answer

Increasing the efficiency of an organiza

Question 6

One of the reasons to increase product quality is that higher product quality can increase efficiency,_______________ operating costs,and _______________ profits.

Accepted Answer

A)  increase;increase 
B)  lower;lower 
C)  decrease;decrease 
D)  lower;increase 
E)  increase;decrease 
A)  increase;increase 
B)  lower;lower 
C)  decrease;decrease 
D)  lower;increase 
E)  increase;decrease

Question 7

James calculates the average number of hours it takes an employee in his plant to produce a product.He is calculating the:

Accepted Answer

A)  total factor productivity. 
B)  labor productivity. 
C)  labor cost. 
D)  product efficiency. 
E)  product cost. 
A)  total factor productivity. 
B)  labor productivity. 
C)  labor cost. 
D)  product efficiency. 
E)  product cost.

Question 8

An advantage of JIT systems is that they leave a buffer stock of inventory available to the organization.

Accepted Answer

A) True 
 B)False

Question 9

In measuring the total factor productivity of an organization,an example of measuring the contribution of the raw materials to output production is calculating the _____________.

Accepted Answer

A)  number of tons of iron ore required to make one ton of steel 
B)  total number of units of energy consumed 
C)  number of man hours required to process raw materials 
D)  total number of employees involved in processing 
E)  total number of employees required to operate the machinery 
A)  number of tons of iron ore required to make one ton of steel 
B)  total number of units of energy consumed 
C)  number of man hours required to process raw materials 
D)  total number of employees involved in processing 
E)  total number of employees required to operate the machinery

Question 10

Linda takes a job with a manufacturing firm,and she was appointed to a self-managed work team.As a member of a self-managed work team,she should expect to be involved in:

Accepted Answer

A)  disciplining fellow team members. 
B)  setting the company vision. 
C)  helping management closely supervise the team. 
D)  learning only one of the team tasks. 
E)  see little movement from job to job. 
A)  disciplining fellow team members. 
B)  setting the company vision. 
C)  helping management closely supervise the team. 
D)  learning only one of the team tasks. 
E)  see little movement from job to job.

Question 11

Shawn,an executive with The Connoisseur's Brewery,wants to compare his firm's efficiency against its competitors.To do so,he should:

Accepted Answer

A)  assess the financial ratios of the firm versus the competition. 
B)  compute the partial productivity of energy for the firm and compare it with that of the competition. 
C)  compare the firm's labor productivity to that of the competition. 
D)  compare the amount of materials used to that of the competition. 
E)  conduct a survey of customers' opinions about the firm's efficiency. 
A)  assess the financial ratios of the firm versus the competition. 
B)  compute the partial productivity of energy for the firm and compare it with that of the competition. 
C)  compare the firm's labor productivity to that of the competition. 
D)  compare the amount of materials used to that of the competition. 
E)  conduct a survey of customers' opinions about the firm's efficiency.

Question 12

A JIT inventory system is likely to result in:

Accepted Answer

A)  a buffer stock of inventory. 
B)  additional inventory holding costs. 
C)  increased inventory turnover. 
D)  decreased service levels. 
E)  slower identification of defective inputs. 
A)  a buffer stock of inventory. 
B)  additional inventory holding costs. 
C)  increased inventory turnover. 
D)  decreased service levels. 
E)  slower identification of defective inputs.

Customers prefer products that are,as far as possible,customized to their unique needs.

The amount of raw materials and component parts that an organization has on hand is known as inventory.

In the production process,a mainframe computer assembly line is an example of a ______________ facilities layout.

In the production process,when the product goes to whichever workstation is needed to perform the next operation to complete the product and the workstations are relatively self-contained,this is known as a(n):

Explain improving efficiency and the factors that help enhance this process.

One of the reasons to increase product quality is that higher product quality can increase efficiency,_ operating costs,and _ profits.

James calculates the average number of hours it takes an employee in his plant to produce a product.He is calculating the:

An advantage of JIT systems is that they leave a buffer stock of inventory available to the organization.

In measuring the total factor productivity of an organization,an example of measuring the contribution of the raw materials to output production is calculating the _____________.

Linda takes a job with a manufacturing firm,and she was appointed to a self-managed work team.As a member of a self-managed work team,she should expect to be involved in:

Shawn,an executive with The Connoisseur's Brewery,wants to compare his firm's efficiency against its competitors.To do so,he should:

A JIT inventory system is likely to result in:

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Filters

Exam 14: Operations Management: Managing Vital Operations and Processes

Customers prefer products that are,as far as possible,customized to their unique needs.

The amount of raw materials and component parts that an organization has on hand is known as inventory.

In the production process,a mainframe computer assembly line is an example of a ______________ facilities layout.

In the production process,when the product goes to whichever workstation is needed to perform the next operation to complete the product and the workstations are relatively self-contained,this is known as a(n):

Explain improving efficiency and the factors that help enhance this process.

One of the reasons to increase product quality is that higher product quality can increase efficiency,_______________ operating costs,and _______________ profits.

James calculates the average number of hours it takes an employee in his plant to produce a product.He is calculating the:

An advantage of JIT systems is that they leave a buffer stock of inventory available to the organization.

In measuring the total factor productivity of an organization,an example of measuring the contribution of the raw materials to output production is calculating the _____________.

Linda takes a job with a manufacturing firm,and she was appointed to a self-managed work team.As a member of a self-managed work team,she should expect to be involved in:

Shawn,an executive with The Connoisseur's Brewery,wants to compare his firm's efficiency against its competitors.To do so,he should:

A JIT inventory system is likely to result in:

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Filters

One of the reasons to increase product quality is that higher product quality can increase efficiency,_ operating costs,and _ profits.