Exam 1: Managers and Managing
Exam 1: Managers and Managing104 Questions
Exam 2: The Evolution of Management Thought110 Questions
Exam 3: Values,attitudes,emotions,and Culture: The Manager As a Person114 Questions
Exam 4: Ethics and Social Responsibility107 Questions
Exam 5: Managing Diverse Employees in a Multicultural Environment111 Questions
Exam 6: Managing in the Global Environment122 Questions
Exam 7: Decision Making,learning,creativity,and Entrepreneurship113 Questions
Exam 8: The Manager As a Planner and Strategist112 Questions
Exam 9: Value-Chain Management: Functional Strategies for Competitive Advantage107 Questions
Exam 10: Managing Organizational Structure and Culture105 Questions
Exam 11: Organizational Control and Change106 Questions
Exam 12: Human Resource Management119 Questions
Exam 13: Motivation and Performance113 Questions
Exam 14: Leadership108 Questions
Exam 15: Effective Groups and Teams104 Questions
Exam 16: Promoting Effective Communication110 Questions
Exam 17: Managing Conflict,politics,and Negotiation111 Questions
Exam 18: Using Advanced Information Technology to Increase Performance101 Questions
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Managers who choose the right organizational goals to pursue and have the skills to utilize resources efficiently are said to be:
(Multiple Choice)
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The importance of planning,organizing,leading,and controlling will change depending on the level of management that a manager occupies.
(True/False)
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Hunter,a manager at Joe's Fish Shack,monitors the work performance of workers in his department to determine if the quality of their work is meeting the standards of the company.Hunter is engaging in which function?
(Multiple Choice)
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Organizational performance is a measure of how efficiently and effectively managers use available resources to satisfy customers and achieve organizational goals.
(True/False)
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Top-level managers are responsible for the performance of all departments.
(True/False)
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Managers engaged in the leading function of management will energize their employees and ensure they understand their role in achieving organizational goals.
(True/False)
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Abby,the CEO of Little Angel Photography,reviews the performance of her company in the past month's Profit & Loss Statement to determine if the company is on pace to meet the planned sales and profitability goals.This CEO is engaged in which function?
(Multiple Choice)
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TWA allows the agent-in-charge at the gate to decide whether to give out a "free ticket" to some passengers when a flight is overbooked.This is an example of:
(Multiple Choice)
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Michael Dell,CEO of Dell Computer formed a low-cost strategy.A low-cost strategy is a way of obtaining customers by making decisions that allow an organization to produce goods or services more cheaply than its competitors so it can charge lower prices than the competition.This strategy is the outcome of the organizing task of management.
(True/False)
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Scott's Photography purchased a new software system that will allow him to modify his images much faster.This is an example of increased effectiveness.
(True/False)
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The process that managers use to select "appropriate" goals for the organization is called:
(Multiple Choice)
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The Public Works department began replacing automobiles in its fleet with hybrid cars.The hybrid cars were chosen because they use less fuel.This is an example of an attempt to improve the organization's:
(Multiple Choice)
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At a recent staff meeting,Jim praised his team for understanding the goals of the organization and their ability to achieve the goals in a timely manner.It can be said that Jim's team is effective.
(True/False)
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An outcome of the controlling function should be the ability to measure the organization's performance accurately.
(True/False)
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The top management team at Bank USA. ,facing financial problems,decides to reduce the number of middle managers by 10 percent in order to cut costs.This is an example of:
(Multiple Choice)
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A formal system of reporting relationships that coordinates workers so that they work together to attempt to achieve organizational goals is called:
(Multiple Choice)
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The process that managers use to design a structure of working relationships that allows managers to work together to achieve organizational goals is called:
(Multiple Choice)
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