Question 1

Discuss the relationship between "efficiency" and "effectiveness" and how they impact the performance of an organization.

Accepted Answer

Efficiency is the measure of how well th

Question 2

What is a "core competency"? How is it related to a competitive advantage? Give an example of core competency.

Accepted Answer

The term core competency is often used t

Question 3

"Restructuring" is a popular management technique in recent business experience within the United States.Define this term.Discuss both its positive and negative effects on the business that is restructured.

Accepted Answer

Restructuring is downsizing an organizat

Question 4

Henry Mintzberg grouped ten kinds of specific managerial roles,or sets of job responsibilities according to whether the responsibility was primarily:

Accepted Answer

A) planning,organizing,leading,or controlling 
B) conceptual,technical,or interpersonal 
C) conceptual,technical,but not interpersonal 
D) negotiator,figurehead,or entrepreneurial 
E) decisional,interpersonal,or informational 
A) planning,organizing,leading,or controlling 
B) conceptual,technical,or interpersonal 
C) conceptual,technical,but not interpersonal 
D) negotiator,figurehead,or entrepreneurial 
E) decisional,interpersonal,or informational

Question 5

Discuss the four principal managerial tasks.For each,give a realistic business example of how a manager performs this task.

Accepted Answer

The four principal managerial tasks are

Question 6

The CEO of BP is taking responsibility for correcting an environmental problem that has been created by his company.This manager is acting in the _______ role.

Accepted Answer

A) liaison 
B) disturbance handler 
C) leader 
D) disseminator 
E) figurehead 
A) liaison 
B) disturbance handler 
C) leader 
D) disseminator 
E) figurehead

Question 7

Which of the following is NOT identified in the text as one of the challenges for managing in a global environment?

Accepted Answer

A) Building competitive advantage 
B) Maintaining ethical standards 
C) Managing a diverse workforce 
D) Building a strong bureaucratic structure 
E) Practicing global crisis management 
A) Building competitive advantage 
B) Maintaining ethical standards 
C) Managing a diverse workforce 
D) Building a strong bureaucratic structure 
E) Practicing global crisis management

Question 8

The essential tasks of management include planning,organizing,managing,and controlling.

Accepted Answer

A) True 
 B)False

Question 9

Organizational performance __________ in direct proportion to __________ in efficiency and effectiveness.

Accepted Answer

A) increases;increases 
B) increases;decreases 
C) decreases;decreases 
D) decreases;increases 
E) falls;decreases 
A) increases;increases 
B) increases;decreases 
C) decreases;decreases 
D) decreases;increases 
E) falls;decreases

Question 10

A manager who chooses the wrong goals for the organization and makes poor use of the organization's resources in pursuing these goals is said to have:

Accepted Answer

A) low effectiveness 
B) low efficiency 
C) low effectiveness but high efficiency 
D) high effectiveness but low efficiency 
E) both low effectiveness and low efficiency 
A) low effectiveness 
B) low efficiency 
C) low effectiveness but high efficiency 
D) high effectiveness but low efficiency 
E) both low effectiveness and low efficiency

Question 11

The people within an organization who are responsible for supervising the organization's use of its resources are known as:

Accepted Answer

A) managers 
B) efficiency experts 
C) effectiveness experts 
D) strategists 
E) staff 
A) managers 
B) efficiency experts 
C) effectiveness experts 
D) strategists 
E) staff

Question 12

By reducing the amount of resources an organization uses to produce goods and services,they can decrease their efficiency.

Accepted Answer

A) True 
 B)False

Question 13

Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals.

Accepted Answer

A) True 
 B)False

Question 14

First-line managers typically report to middle managers.

Accepted Answer

A) True 
 B)False

Question 15

A restaurant allows the staff to give a customer free desert if it is the customer's birthday.This is an example of:

Accepted Answer

A) restructuring 
B) self management 
C) total quality management 
D) empowerment 
E) innovation 
A) restructuring 
B) self management 
C) total quality management 
D) empowerment 
E) innovation

Question 16

Discuss the importance of a manager having technical skills.

Accepted Answer

Managers and employees who possess the s

Question 17

Jordan,owner/manager of a local retail store,holds a grand opening.When Jordan cuts the ribbon at the opening ceremony at the company's new location,he is performing the _______ role for the organization.

Accepted Answer

A) liaison 
B) monitor 
C) resource allocator 
D) negotiator 
E) figurehead 
A) liaison 
B) monitor 
C) resource allocator 
D) negotiator 
E) figurehead

Question 18

Discuss the challenges faced by managers in today's competitive global environment.

Accepted Answer

Today's competitive global environment p

Question 19

What term is used to refer to the specific set of departmental skills,knowledge,and experience that allows one organization to outperform its competitors?

Accepted Answer

A) Core competency 
B) Technical skills 
C) Human skills 
D) Departmentalization 
E) Specialization 
A) Core competency 
B) Technical skills 
C) Human skills 
D) Departmentalization 
E) Specialization

Question 20

As the organization continues to grow,Steve Jobs,CEO of Apple,found it beneficial to illustrate the reporting relationships that occurs within the organization with an organizational chart,this is an example of:

Accepted Answer

A) planning 
B) leading 
C) organizing 
D) managing 
E) controlling 
A) planning 
B) leading 
C) organizing 
D) managing 
E) controlling

Discuss the relationship between "efficiency" and "effectiveness" and how they impact the performance of an organization.

What is a "core competency"? How is it related to a competitive advantage? Give an example of core competency.

"Restructuring" is a popular management technique in recent business experience within the United States.Define this term.Discuss both its positive and negative effects on the business that is restructured.

Henry Mintzberg grouped ten kinds of specific managerial roles,or sets of job responsibilities according to whether the responsibility was primarily:

Discuss the four principal managerial tasks.For each,give a realistic business example of how a manager performs this task.

The CEO of BP is taking responsibility for correcting an environmental problem that has been created by his company.This manager is acting in the _______ role.

Which of the following is NOT identified in the text as one of the challenges for managing in a global environment?

The essential tasks of management include planning,organizing,managing,and controlling.

Organizational performance in direct proportion to in efficiency and effectiveness.

A manager who chooses the wrong goals for the organization and makes poor use of the organization's resources in pursuing these goals is said to have:

The people within an organization who are responsible for supervising the organization's use of its resources are known as:

By reducing the amount of resources an organization uses to produce goods and services,they can decrease their efficiency.

Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals.

First-line managers typically report to middle managers.

A restaurant allows the staff to give a customer free desert if it is the customer's birthday.This is an example of:

Discuss the importance of a manager having technical skills.

Jordan,owner/manager of a local retail store,holds a grand opening.When Jordan cuts the ribbon at the opening ceremony at the company's new location,he is performing the _______ role for the organization.

Discuss the challenges faced by managers in today's competitive global environment.

What term is used to refer to the specific set of departmental skills,knowledge,and experience that allows one organization to outperform its competitors?

As the organization continues to grow,Steve Jobs,CEO of Apple,found it beneficial to illustrate the reporting relationships that occurs within the organization with an organizational chart,this is an example of:

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

Exam 1: Managers and Managing

Discuss the relationship between "efficiency" and "effectiveness" and how they impact the performance of an organization.

What is a "core competency"? How is it related to a competitive advantage? Give an example of core competency.

"Restructuring" is a popular management technique in recent business experience within the United States.Define this term.Discuss both its positive and negative effects on the business that is restructured.

Henry Mintzberg grouped ten kinds of specific managerial roles,or sets of job responsibilities according to whether the responsibility was primarily:

Discuss the four principal managerial tasks.For each,give a realistic business example of how a manager performs this task.

The CEO of BP is taking responsibility for correcting an environmental problem that has been created by his company.This manager is acting in the _______ role.

Which of the following is NOT identified in the text as one of the challenges for managing in a global environment?

The essential tasks of management include planning,organizing,managing,and controlling.

Organizational performance __________ in direct proportion to __________ in efficiency and effectiveness.

A manager who chooses the wrong goals for the organization and makes poor use of the organization's resources in pursuing these goals is said to have:

The people within an organization who are responsible for supervising the organization's use of its resources are known as:

By reducing the amount of resources an organization uses to produce goods and services,they can decrease their efficiency.

Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals.

First-line managers typically report to middle managers.

A restaurant allows the staff to give a customer free desert if it is the customer's birthday.This is an example of:

Discuss the importance of a manager having technical skills.

Jordan,owner/manager of a local retail store,holds a grand opening.When Jordan cuts the ribbon at the opening ceremony at the company's new location,he is performing the _______ role for the organization.

Discuss the challenges faced by managers in today's competitive global environment.

What term is used to refer to the specific set of departmental skills,knowledge,and experience that allows one organization to outperform its competitors?

As the organization continues to grow,Steve Jobs,CEO of Apple,found it beneficial to illustrate the reporting relationships that occurs within the organization with an organizational chart,this is an example of:

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

Organizational performance in direct proportion to in efficiency and effectiveness.