Exam 1: Managers and Managing

Define the two major trends of empowerment and self-managed work teams,and give a realistic business example of each of these.

Wal-Mart built distribution warehouses so that it can supply products to its stores within a 200-mile radius almost daily.We say that Wal-Mart has achieved:

Explain how a retail store can implement the two types of strategies mentioned in the text.

First-line managers are found in every department of an organization and are responsible for daily supervision of the nonmanagerial employees who perform the specific activities necessary to produce goods and services.

Identify and discuss the "four building blocks" of competitive advantage.

The measure of how well or how productively an organization uses its resources to achieve a goal is known as:

A manager who makes a low quality product that wastes raw material is said to be

A desired future outcome that a firm hopes to achieve is called a goal.

Levi Strauss announced that,due to declining global sales,it would lay off 12 percent of its workforce.This was an example of:

According to Mintzberg,the thousands of specific tasks managers need to perform fall into ten roles.Which of the following is NOT one of these roles?

A measure of the appropriateness of goals selected by managers for the organization and the degree to which the organization achieves these goals is known as the effectiveness of the organization.

During the leading process,managers lay out the lines of authority and responsibility between different individuals and groups.

The people who work in an organization are considered:

The measure of the "appropriateness" of the goals selected by management for the organization and the degree to which the organization accomplishes these goals is known as:

Planning is the process that mangers use to select the goals for the organization.

Apple's CEO Steve Jobs' ability to identify new opportunities and mobilize managers and other resources to take advantage of those opportunities are considered part of his conceptual skills.

Discuss how Accenture,a global management consulting company,uses diversity to promote employee performance and customer satisfaction.

The CEO of BP goes on the Today Show to explain what the company is doing to fix the environmental problems caused by an oil leak on one of their facilities.This CEO is acting in which type of role?

The employees at Joe's Fish Shack are a hard-working,committed workforce.This can be attributed to Joe's Fish Shack's manager's ability to:

The ability to analyze and diagnose a problem situation and distinguish between cause and effect is a(n):