Exam 1: Managers and Managing

Identify three levels of management and explain the basic responsibilities of each.

A manager who trains and mentors subordinates to assist them to achieve their full potential within the organization is acting primarily within which function?

RST Consulting has set a target to capture 17% of the market share within 3 years.This marketing target is called:

Being a part of top management,at a large fast food chain,Ethan spends more time on which function(s)of management than lower level managers?

Identify and describe the three steps in the planning process.

Which level of management is responsible for finding the best way to organize human and other resources to achieve organizational goals?

When a manager lays out the lines of authority and responsibility between different individuals and groups,the manager is:

Bob was recently promoted to the engineering manager position because of his knowledge and ability to perform all the functions required in the engineering department.Bob was promoted because of his ______ skill.

Boeing appoints an engineer to be the "go-between" between the company's R&D department and the government contractor that is sponsoring the creation of a new fighter airplane.This is an example of which type of role?

Exceeding customer expectations is one of the goals of ABC Company.In an attempt to achieve this goal,the company decided to keep its customer service department open until 8:00 pm to better serve its customers.This was an attempt to improve the organization's:

Human skills can only be learned through education and training.

Identify and briefly define the three major types of managerial skills that managers need.

A manager is outlining future organizational goals to employees at company meetings;opening a new corporate headquarters building;stating the organization's ethical guidelines and the principles of behavior employees are to follow in their dealings with customers and suppliers.He is acting as a:

Managers who choose the "right" organizational goals and have the skills to use the organization's resources are:

Organizations are effective when managers minimize the amount of input resources.

Identify and discuss three of the "human skills" that a good manager needs to possess.For each,give a realistic business example of how a manager could use each of these three skills.

Groups of people who work together to achieve a set of goals are called a(n):

The planning,organizing,leading,and controlling of resources in order to achieve organizational goals both effectively and efficiently is known as management.

Grouping people into the various departments of an organization is known as organizing.

Managers affect society through their decisions about how to use resources.