Question 1

The influence strategy called "exchange" applies:

Accepted Answer

A)  negotiation. 
B)  ingratiation. 
C)  persuasion. 
D)  nonsubstitutability. 
E)  both negotiation and ingratiation. 
A)  negotiation. 
B)  ingratiation. 
C)  persuasion. 
D)  nonsubstitutability. 
E)  both negotiation and ingratiation.

Question 2

You have just graduated from a specialized program in an emerging and little-known field of engineering and are currently looking for a job that will apply your valuable skills.This is the only program of its kind in your country and has very limited enrolment.Your recently acquired knowledge offers great potential for organizations,although few people are aware of this.Describe the sources and contingencies of power you and other graduates from this program have in the labour market.

Accepted Answer

To answer this question,we must consider

Question 3

The capacity to influence others in organizational settings is known as:

Accepted Answer

A)  organizational politics 
B)  the inoculation effect 
C)  impression management 
D)  Machiavellianism 
E)  organizational power 
A)  organizational politics 
B)  the inoculation effect 
C)  impression management 
D)  Machiavellianism 
E)  organizational power

Question 4

In any relationship,both parties have some degree of power over the other.

Accepted Answer

A) True 
 B)False

Question 5

Various studies consistently report that many job applicants falsify information on their resumé.This is an example of which influence tactic?

Accepted Answer

A)  Persuasion 
B)  Forming coalitions 
C)  Networking 
D)  Impression management 
E)  Exchange 
A)  Persuasion 
B)  Forming coalitions 
C)  Networking 
D)  Impression management 
E)  Exchange

Question 6

The wheel formation information flow structure prevents employees from gaining power through information control.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is NOT identified in the textbook as a form of influence?

Accepted Answer

A)  Ingratiation 
B)  Upward appeal 
C)  Persuasion 
D)  Visibility 
E)  Information control 
A)  Ingratiation 
B)  Upward appeal 
C)  Persuasion 
D)  Visibility 
E)  Information control

Question 8

Unions and professional associations explicitly or implicitly try to increase the non-substitutability of their members.Identify three strategies applied by these groups to increase non-substitutability and provide an example related to professions or unions for each strategy.

Accepted Answer

The textbook identifies four strategies

Question 9

Employees are more likely to comply with a supervisor's legitimate power when:

Accepted Answer

A)  the employees have a high power distance value. 
B)  the power holder gives orders outside the employees' normal role requirements. 
C)  the company encourages people to disobey orders that interfere with their work. 
D)  the employees have a low power distance value. 
E)  the employees have low collectivism. 
A)  the employees have a high power distance value. 
B)  the power holder gives orders outside the employees' normal role requirements. 
C)  the company encourages people to disobey orders that interfere with their work. 
D)  the employees have a low power distance value. 
E)  the employees have low collectivism.

Question 10

Persuasion generally works better in face-to-face interaction than through email or written letters.

Accepted Answer

A) True 
 B)False

Question 11

Which types of people are more likely to engage in organizational politics?

Accepted Answer

The textbook identifies three personal c

Question 12

Referent power is mainly developed through a person's interpersonal skills.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following statements is FALSE?

Accepted Answer

A)  Exchange tactics tend to be more common and effective between supervisors and subordinates in Canada than in most Asian cultures. 
B)  Ingratiation tends to minimize conflict and support a trusting relationship. 
C)  A person's position in the organizational hierarchy is a factor when determining the best influence tactic to apply. 
D)  People with strong expert power would be more successful applying persuasion than any other influence tactic. 
E)  Employees lose respect for supervisors who engage in ingratiation and impression management. 
A)  Exchange tactics tend to be more common and effective between supervisors and subordinates in Canada than in most Asian cultures. 
B)  Ingratiation tends to minimize conflict and support a trusting relationship. 
C)  A person's position in the organizational hierarchy is a factor when determining the best influence tactic to apply. 
D)  People with strong expert power would be more successful applying persuasion than any other influence tactic. 
E)  Employees lose respect for supervisors who engage in ingratiation and impression management.

Question 14

Organizational politics flourish when resource allocation decisions are ambiguous and complex with no formal rules.

Accepted Answer

A) True 
 B)False

Question 15

Employees in Canada and other low power distance countries are more likely to accept legitimate power than are employees in Mexico and other high power distance countries.

Accepted Answer

A) True 
 B)False

Question 16

You have just been hired as a brand manager of toothpaste for a large consumer products company.Your job mainly involves encouraging the advertising and production groups to promote and manufacture your product more effectively.These departments aren't under your direct authority,although company procedures indicate that they must complete certain tasks requested by brand managers.Describe the sources of power you can use to ensure that the advertising and production departments will help you make and sell toothpaste more effectively.

Accepted Answer

As brand manager,you might be able to us

Question 17

Negotiation and the norm of reciprocity are associated with the influence process of exchange.

Accepted Answer

A) True 
 B)False

Question 18

Control over information flow as a power base is:

Accepted Answer

A)  strongest in highly bureaucratic organizations. 
B)  quite rare in organizations today. 
C)  more likely to occur in the all-channel communication structure. 
D)  mainly associated with the coercive power base. 
E)  less likely to exist in the 'wheel' communication structure. 
A)  strongest in highly bureaucratic organizations. 
B)  quite rare in organizations today. 
C)  more likely to occur in the all-channel communication structure. 
D)  mainly associated with the coercive power base. 
E)  less likely to exist in the 'wheel' communication structure.

Question 19

What do we mean by the statement: "Power does not flow to unknown people in the organization'?

Accepted Answer

This statement refers to the relevance o

Question 20

Influence is an essential process in organizations through which people coordinate their effort.

Accepted Answer

A) True 
 B)False

The influence strategy called "exchange" applies:

The capacity to influence others in organizational settings is known as:

In any relationship,both parties have some degree of power over the other.

Various studies consistently report that many job applicants falsify information on their resumé.This is an example of which influence tactic?

The wheel formation information flow structure prevents employees from gaining power through information control.

Which of the following is NOT identified in the textbook as a form of influence?

Unions and professional associations explicitly or implicitly try to increase the non-substitutability of their members.Identify three strategies applied by these groups to increase non-substitutability and provide an example related to professions or unions for each strategy.

Employees are more likely to comply with a supervisor's legitimate power when:

Persuasion generally works better in face-to-face interaction than through email or written letters.

Which types of people are more likely to engage in organizational politics?

Referent power is mainly developed through a person's interpersonal skills.

Which of the following statements is FALSE?

Organizational politics flourish when resource allocation decisions are ambiguous and complex with no formal rules.

Employees in Canada and other low power distance countries are more likely to accept legitimate power than are employees in Mexico and other high power distance countries.

Negotiation and the norm of reciprocity are associated with the influence process of exchange.

Control over information flow as a power base is:

What do we mean by the statement: "Power does not flow to unknown people in the organization'?

Influence is an essential process in organizations through which people coordinate their effort.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 10: Power and Influence in the Workplace

The influence strategy called "exchange" applies:

The capacity to influence others in organizational settings is known as:

In any relationship,both parties have some degree of power over the other.

Various studies consistently report that many job applicants falsify information on their resumé.This is an example of which influence tactic?

The wheel formation information flow structure prevents employees from gaining power through information control.

Which of the following is NOT identified in the textbook as a form of influence?

Unions and professional associations explicitly or implicitly try to increase the non-substitutability of their members.Identify three strategies applied by these groups to increase non-substitutability and provide an example related to professions or unions for each strategy.

Employees are more likely to comply with a supervisor's legitimate power when:

Persuasion generally works better in face-to-face interaction than through email or written letters.

Which types of people are more likely to engage in organizational politics?

Referent power is mainly developed through a person's interpersonal skills.

Which of the following statements is FALSE?

Organizational politics flourish when resource allocation decisions are ambiguous and complex with no formal rules.

Employees in Canada and other low power distance countries are more likely to accept legitimate power than are employees in Mexico and other high power distance countries.

Negotiation and the norm of reciprocity are associated with the influence process of exchange.

Control over information flow as a power base is:

What do we mean by the statement: "Power does not flow to unknown people in the organization'?

Influence is an essential process in organizations through which people coordinate their effort.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters