Exam 10: Power and Influence in the Workplace

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Silent authority,assertiveness,and exchange are three sources of power.

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Playing the "face game" potentially increases a lower-level employee's power by increasing:

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You are a new employee in a professional position,such as an accountant or corporate lawyer.Your organization is located in Vancouver and employs several hundred people with various backgrounds (representative of Vancouver's diversity).Soon after joining this organization,you discover that the company does not apply certain technology or practices that are now recommended by most people in your profession.Under these circumstances,identify three different types of influence tactics that you might use effectively to have senior management introduce these technologies or practice.Your answer should present these types of influence in your order of preference,and you should explain why these general tactics would be acceptable and effective in this situation.

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People with high Machiavellian values tend to:

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Three general strategies for coping with uncertainty include:

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Organizational politics occurs when someone attempts to influence others for the purpose of promoting personal interests.

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Persuasion is the most common form of influence in high power distance cultures.

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Organizational politics tends to result in ______ among those affected by the tactics.

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Countervailing power refers to:

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How we dress and the way we behave politely towards others represents a type of influence strategy.

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