Question 1

Over what time period did OD interventions occur at ABA to assist with the strategic change initiative?

Accepted Answer

A)  1 year 
B)  2 years 
C)  3 years 
D)  4 years 
A)  1 year 
B)  2 years 
C)  3 years 
D)  4 years

Question 2

Academic audiences prefer ______ over the use of ______ in terminology.

Accepted Answer

A)  operation development; organizational development 
B)  organization development; organizational development 
C)  organizational development; organization development 
D)  organization development; operational development 
A)  operation development; organizational development 
B)  organization development; organizational development 
C)  organizational development; organization development 
D)  organization development; operational development

Question 3

Several examples of case studies of OD in action were provided in the chapter. Discuss components/variables of these cases that indicate these are appropriate examples of OD.

Accepted Answer

Responses may vary. The answer

Question 4

Because of stress that healthcare workers endure, OD professionals have found that they need clear roles, social support, and professional autonomy to reduce which of the following?

Accepted Answer

A)  job satisfaction 
B)  job dissatisfaction 
C)  professional stress 
D)  burnout and turnover 
A)  job satisfaction 
B)  job dissatisfaction 
C)  professional stress 
D)  burnout and turnover

Question 5

Discuss why organizations need to experience change.

Accepted Answer

to become effective, productive, and sat

Question 6

OD work is confined to training activities as part of training and development.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is not considered a benefit of empowered teams at Vodaphone?

Accepted Answer

A)  shared learning and development 
B)  improved decision making speed 
C)  increased accountability 
D)  political blame 
A)  shared learning and development 
B)  improved decision making speed 
C)  increased accountability 
D)  political blame

Question 8

OD is not concerned with a diverse variety of issues to address problems involving organizations, teams, or individuals.

Accepted Answer

A) True 
 B)False

Question 9

The Northern California Community sought to utilize OD interventions to solve their ______ .

Accepted Answer

A)  limited growth 
B)  housing problem 
C)  communication issues 
D)  lack of diversity 
A)  limited growth 
B)  housing problem 
C)  communication issues 
D)  lack of diversity

Question 10

Large-scale organizational change is often simple and met without skepticism.

Accepted Answer

A) True 
 B)False

Question 11

The OD practitioner includes which of the following?

Accepted Answer

A)  managers and executives 
B)  quality managers 
C)  government agency leaders 
D)  all the above 
A)  managers and executives 
B)  quality managers 
C)  government agency leaders 
D)  all the above

Question 12

One benefit of the program at Vodaphone included which of the following?

Accepted Answer

A)  managers continued their traditional way of running their organization 
B)  coaching goals were established 
C)  teams were more confident in their decisions as managers empowered them 
D)  competition decreased over time 
A)  managers continued their traditional way of running their organization 
B)  coaching goals were established 
C)  teams were more confident in their decisions as managers empowered them 
D)  competition decreased over time

Question 13

Which of the following was noted by leaders as a result of the change at ABA?

Accepted Answer

A)  more trusting relationships 
B)  expanded locations 
C)  increased technology usage 
D)  new employees 
A)  more trusting relationships 
B)  expanded locations 
C)  increased technology usage 
D)  new employees

Question 14

What data indicated positive feelings from employees regarding the changes that occurred at ABA?

Accepted Answer

A)  surveys 
B)  observations 
C)  interviews 
D)  a and c 
A)  surveys 
B)  observations 
C)  interviews 
D)  a and c

Question 15

In Example 1 regarding employee participation in the public sector, what contributed to increased collaboration and interaction among the groups?

Accepted Answer

A)  management-employee working teams 
B)  departmental meetings 
C)  positive corporate culture 
D)  increased number of meetings 
A)  management-employee working teams 
B)  departmental meetings 
C)  positive corporate culture 
D)  increased number of meetings

Question 16

OD is the same as management consulting.

Accepted Answer

A) True 
 B)False

Question 17

Change is required by which of the following?

Accepted Answer

A)  individuals 
B)  team members 
C)  organizations 
D)  all the above 
A)  individuals 
B)  team members 
C)  organizations 
D)  all the above

Question 18

Which of the following are developed by OD practitioners so that change can be developed and integrated into the organization's functioning?

Accepted Answer

A)  toolkits 
B)  needs analyses 
C)  change agents 
D)  interventions 
A)  toolkits 
B)  needs analyses 
C)  change agents 
D)  interventions

Question 19

What was meant by having a « vertical slice » of citizen groups being represented in the Northern California Community?

Accepted Answer

A)  groups represented a mirror image of the community 
B)  a top-down approach was utilized 
C)  a bottom-up approach was utilized 
D)  citizens were randomly selected 
A)  groups represented a mirror image of the community 
B)  a top-down approach was utilized 
C)  a bottom-up approach was utilized 
D)  citizens were randomly selected

Question 20

How does OD differ from Training and Development?

Accepted Answer

OD work is not confined to tra

Over what time period did OD interventions occur at ABA to assist with the strategic change initiative?

Academic audiences prefer over the use of in terminology.

Several examples of case studies of OD in action were provided in the chapter. Discuss components/variables of these cases that indicate these are appropriate examples of OD.

Because of stress that healthcare workers endure, OD professionals have found that they need clear roles, social support, and professional autonomy to reduce which of the following?

Discuss why organizations need to experience change.

OD work is confined to training activities as part of training and development.

Which of the following is not considered a benefit of empowered teams at Vodaphone?

OD is not concerned with a diverse variety of issues to address problems involving organizations, teams, or individuals.

The Northern California Community sought to utilize OD interventions to solve their ______ .

Large-scale organizational change is often simple and met without skepticism.

The OD practitioner includes which of the following?

One benefit of the program at Vodaphone included which of the following?

Which of the following was noted by leaders as a result of the change at ABA?

What data indicated positive feelings from employees regarding the changes that occurred at ABA?

In Example 1 regarding employee participation in the public sector, what contributed to increased collaboration and interaction among the groups?

OD is the same as management consulting.

Change is required by which of the following?

Which of the following are developed by OD practitioners so that change can be developed and integrated into the organization's functioning?

What was meant by having a « vertical slice » of citizen groups being represented in the Northern California Community?

How does OD differ from Training and Development?

History of Organization Development

Core Values and Ethics of Organization Development

Foundations of Organizational Change

The Organization Development Practitioner and the OD Process

Entry and Contracting

Data Gathering

Diagnosis and Feedback

An Introduction to Interventions

Individual Interventions

Team Interventions

Whole Organization and Multiple Organization Interventions: Part 1

Whole Organization and Multiple Organization Interventions: Part 2

Sustaining Change, Evaluating, and Ending an Engagement

Global Issues in Organization Development

The Future of Organization Development

Filters

Exam 1: What Is Organization Development

Over what time period did OD interventions occur at ABA to assist with the strategic change initiative?

Academic audiences prefer ______ over the use of ______ in terminology.

Several examples of case studies of OD in action were provided in the chapter. Discuss components/variables of these cases that indicate these are appropriate examples of OD.

Because of stress that healthcare workers endure, OD professionals have found that they need clear roles, social support, and professional autonomy to reduce which of the following?

Discuss why organizations need to experience change.

OD work is confined to training activities as part of training and development.

Which of the following is not considered a benefit of empowered teams at Vodaphone?

OD is not concerned with a diverse variety of issues to address problems involving organizations, teams, or individuals.

The Northern California Community sought to utilize OD interventions to solve their ______ .

Large-scale organizational change is often simple and met without skepticism.

The OD practitioner includes which of the following?

One benefit of the program at Vodaphone included which of the following?

Which of the following was noted by leaders as a result of the change at ABA?

What data indicated positive feelings from employees regarding the changes that occurred at ABA?

In Example 1 regarding employee participation in the public sector, what contributed to increased collaboration and interaction among the groups?

OD is the same as management consulting.

Change is required by which of the following?

Which of the following are developed by OD practitioners so that change can be developed and integrated into the organization's functioning?

What was meant by having a « vertical slice » of citizen groups being represented in the Northern California Community?

How does OD differ from Training and Development?

History of Organization Development

Core Values and Ethics of Organization Development

Foundations of Organizational Change

The Organization Development Practitioner and the OD Process

Entry and Contracting

Data Gathering

Diagnosis and Feedback

An Introduction to Interventions

Individual Interventions

Team Interventions

Whole Organization and Multiple Organization Interventions: Part 1

Whole Organization and Multiple Organization Interventions: Part 2

Sustaining Change, Evaluating, and Ending an Engagement

Global Issues in Organization Development

The Future of Organization Development

Filters

Academic audiences prefer over the use of in terminology.