Question 1

The ability to effectively adopt change became the difference between successful and mediocre organizations.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following of Likert's four systems of management relates to managers using rewards occasionally, but also punishment, information flow is mostly downward, and most decisions are made at the highest levels?

Accepted Answer

A)  System 1 
B)  System 2 
C)  System 3 
D)  System 4 
A)  System 1 
B)  System 2 
C)  System 3 
D)  System 4

Question 3

Herzberg's research suspected that ______ was not the opposite of ______ .

Accepted Answer

A)  motivation; job satisfaction 
B)  job satisfaction; job dissatisfaction 
C)  job dissatisfaction; motivation 
D)  job satisfaction; hygiene factors 
A)  motivation; job satisfaction 
B)  job satisfaction; job dissatisfaction 
C)  job dissatisfaction; motivation 
D)  job satisfaction; hygiene factors

Question 4

Thoroughly detail the components within Herzberg's motivation-hygiene theory.

Accepted Answer

Various responses will be subm

Question 5

______ has now become both an evaluation mechanism of OD effectiveness and an intervention in itself.

Accepted Answer

A)  Organizational engagement 
B)  Change management 
C)  Organizational learning 
D)  Employee engagement 
A)  Organizational engagement 
B)  Change management 
C)  Organizational learning 
D)  Employee engagement

Question 6

In STS, which two systems are focused heavily on?

Accepted Answer

A)  social and technological 
B)  social and environmental 
C)  technological and environmental 
D)  environmental and cultural 
A)  social and technological 
B)  social and environmental 
C)  technological and environmental 
D)  environmental and cultural

Question 7

How would you define and describe action research?

Accepted Answer

Responses may vary. Information should i

Question 8

Summarize the eight strands of OD that Chapter 2 discussed. How have each of these strands influenced OD today?

Accepted Answer

The eight strands of OD discussed in Cha

Question 9

Cultures perpetuate themselves through ______, particularly when new members to the culture are reprimanded for violating cultural norms or rewarded for assimilation.

Accepted Answer

A)  socialization 
B)  employee involvement 
C)  supervision 
D)  experimentation 
A)  socialization 
B)  employee involvement 
C)  supervision 
D)  experimentation

Question 10

In the further research conducted at Detroit Edison, specifically with the eight accounting departments, there was no reported difference among the groups that had taken action compared to the groups that had taken no action.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following terms refers to « the individual's involvement and satisfaction with as well as enthusiasm for work »?

Accepted Answer

A)  organizational effectiveness 
B)  employee satisfaction 
C)  employee engagement 
D)  organizational learning 
A)  organizational effectiveness 
B)  employee satisfaction 
C)  employee engagement 
D)  organizational learning

Question 12

In the earlier recognized laboratory/T-group training/workshops, organization members were not invited to participate in discussion and to share their own interpretations.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is not a hygiene factor, which can cause job dissatisfaction?

Accepted Answer

A)  Recognition for achievement 
B)  Supervision 
C)  Physical working conditions 
D)  Job security 
A)  Recognition for achievement 
B)  Supervision 
C)  Physical working conditions 
D)  Job security

Question 14

Chapter 2 identifies six strands of OD research and practice.

Accepted Answer

A) True 
 B)False

Question 15

There was common objective of each T-group, regardless of the process the groups followed

Accepted Answer

A)  to demonstrate understanding by the group leaders being active in posing questions and suggesting activities that participants should automatically involve themselves with. 
B)  to have trainers serve as leaders and demonstrate to the group what processes to follow so that participants would continue those behaviors when returned home. 
C)  to create interpersonal change by allowing individuals to learn about their own and others' behavior so that the education could be translated into more effective behavior when the participants returned home. 
D)  to have participants engage in discussion with the researchers so that they could share what actually occurred within the various interactions so that researchers were more informed. 
A)  to demonstrate understanding by the group leaders being active in posing questions and suggesting activities that participants should automatically involve themselves with. 
B)  to have trainers serve as leaders and demonstrate to the group what processes to follow so that participants would continue those behaviors when returned home. 
C)  to create interpersonal change by allowing individuals to learn about their own and others' behavior so that the education could be translated into more effective behavior when the participants returned home. 
D)  to have participants engage in discussion with the researchers so that they could share what actually occurred within the various interactions so that researchers were more informed.

Question 16

Which of the following phrases did Lewin invent?

Accepted Answer

A)  group dynamics 
B)  group leadership 
C)  group behavior 
D)  group patterns 
A)  group dynamics 
B)  group leadership 
C)  group behavior 
D)  group patterns

Question 17

Which of the following strands of OD is presently utilized, specifically in mergers and acquisitions?

Accepted Answer

A)  Action research 
B)  Quality and employee involvement 
C)  Organizational culture 
D)  Organizational learning 
A)  Action research 
B)  Quality and employee involvement 
C)  Organizational culture 
D)  Organizational learning

Question 18

Which well-known organization presently conducts an employee engagement survey called the Q12?

Accepted Answer

A)  MIT 
B)  University of Michigan 
C)  Forbes 
D)  Gallup 
A)  MIT 
B)  University of Michigan 
C)  Forbes 
D)  Gallup

Question 19

The National Training Laboratory (NTL) in Group Development was founded by Kenneth Benne, Leland Bradford, and Ronald Lippitt, who were inspired by which scholar?

Accepted Answer

A)  Douglas Beckhard 
B)  Kurt Lewin 
C)  Herbert Shepard 
D)  Wendell French 
A)  Douglas Beckhard 
B)  Kurt Lewin 
C)  Herbert Shepard 
D)  Wendell French

Question 20

Which of the following is not a key motivator that contributes to job enrichment?

Accepted Answer

A)  Achievement and quality performance 
B)  Responsibility 
C)  Advancement, growth, and learning 
D)  Company policies and administrative practices 
A)  Achievement and quality performance 
B)  Responsibility 
C)  Advancement, growth, and learning 
D)  Company policies and administrative practices

The ability to effectively adopt change became the difference between successful and mediocre organizations.

Which of the following of Likert's four systems of management relates to managers using rewards occasionally, but also punishment, information flow is mostly downward, and most decisions are made at the highest levels?

Herzberg's research suspected that was not the opposite of .

Thoroughly detail the components within Herzberg's motivation-hygiene theory.

______ has now become both an evaluation mechanism of OD effectiveness and an intervention in itself.

In STS, which two systems are focused heavily on?

How would you define and describe action research?

Summarize the eight strands of OD that Chapter 2 discussed. How have each of these strands influenced OD today?

Cultures perpetuate themselves through ______, particularly when new members to the culture are reprimanded for violating cultural norms or rewarded for assimilation.

In the further research conducted at Detroit Edison, specifically with the eight accounting departments, there was no reported difference among the groups that had taken action compared to the groups that had taken no action.

Which of the following terms refers to « the individual's involvement and satisfaction with as well as enthusiasm for work »?

In the earlier recognized laboratory/T-group training/workshops, organization members were not invited to participate in discussion and to share their own interpretations.

Which of the following is not a hygiene factor, which can cause job dissatisfaction?

Chapter 2 identifies six strands of OD research and practice.

There was common objective of each T-group, regardless of the process the groups followed

Which of the following phrases did Lewin invent?

Which of the following strands of OD is presently utilized, specifically in mergers and acquisitions?

Which well-known organization presently conducts an employee engagement survey called the Q12?

The National Training Laboratory (NTL) in Group Development was founded by Kenneth Benne, Leland Bradford, and Ronald Lippitt, who were inspired by which scholar?

Which of the following is not a key motivator that contributes to job enrichment?

What Is Organization Development

Core Values and Ethics of Organization Development

Foundations of Organizational Change

The Organization Development Practitioner and the OD Process

Entry and Contracting

Data Gathering

Diagnosis and Feedback

An Introduction to Interventions

Individual Interventions

Team Interventions

Whole Organization and Multiple Organization Interventions: Part 1

Whole Organization and Multiple Organization Interventions: Part 2

Sustaining Change, Evaluating, and Ending an Engagement

Global Issues in Organization Development

The Future of Organization Development

Filters

Exam 2: History of Organization Development

The ability to effectively adopt change became the difference between successful and mediocre organizations.

Which of the following of Likert's four systems of management relates to managers using rewards occasionally, but also punishment, information flow is mostly downward, and most decisions are made at the highest levels?

Herzberg's research suspected that ______ was not the opposite of ______ .

Thoroughly detail the components within Herzberg's motivation-hygiene theory.

______ has now become both an evaluation mechanism of OD effectiveness and an intervention in itself.

In STS, which two systems are focused heavily on?

How would you define and describe action research?

Summarize the eight strands of OD that Chapter 2 discussed. How have each of these strands influenced OD today?

Cultures perpetuate themselves through ______, particularly when new members to the culture are reprimanded for violating cultural norms or rewarded for assimilation.

In the further research conducted at Detroit Edison, specifically with the eight accounting departments, there was no reported difference among the groups that had taken action compared to the groups that had taken no action.

Which of the following terms refers to « the individual's involvement and satisfaction with as well as enthusiasm for work »?

In the earlier recognized laboratory/T-group training/workshops, organization members were not invited to participate in discussion and to share their own interpretations.

Which of the following is not a hygiene factor, which can cause job dissatisfaction?

Chapter 2 identifies six strands of OD research and practice.

There was common objective of each T-group, regardless of the process the groups followed

Which of the following phrases did Lewin invent?

Which of the following strands of OD is presently utilized, specifically in mergers and acquisitions?

Which well-known organization presently conducts an employee engagement survey called the Q12?

The National Training Laboratory (NTL) in Group Development was founded by Kenneth Benne, Leland Bradford, and Ronald Lippitt, who were inspired by which scholar?

Which of the following is not a key motivator that contributes to job enrichment?

What Is Organization Development

Core Values and Ethics of Organization Development

Foundations of Organizational Change

The Organization Development Practitioner and the OD Process

Entry and Contracting

Data Gathering

Diagnosis and Feedback

An Introduction to Interventions

Individual Interventions

Team Interventions

Whole Organization and Multiple Organization Interventions: Part 1

Whole Organization and Multiple Organization Interventions: Part 2

Sustaining Change, Evaluating, and Ending an Engagement

Global Issues in Organization Development

The Future of Organization Development

Filters

Herzberg's research suspected that was not the opposite of .