Question 1

Which process of learning occurs in which we question or modify policies, objectives, or practices to prevent errors the next time?

Accepted Answer

A)  single-loop learning 
B)  double-loop learning 
C)  deutero-learning 
D)  triple-loop learning 
A)  single-loop learning 
B)  double-loop learning 
C)  deutero-learning 
D)  triple-loop learning

Question 2

Quality circles do not involve employees in improving the work environment and the quality of the output by making suggestions to upper management for areas of improvement.

Accepted Answer

A) True 
 B)False

Question 3

Chris Argyris is noted as being a major contributor to the field of ______.

Accepted Answer

A)  organizational change 
B)  organizational learning 
C)  organizational leading 
D)  organizational behavior 
A)  organizational change 
B)  organizational learning 
C)  organizational leading 
D)  organizational behavior

Question 4

Senge indicated organizations needed to build capacity in several areas, one of which relates to the choice to engage in and commit to a personal vision, goals, and development:

Accepted Answer

A)  systems thinking 
B)  personal mastery 
C)  building shared vision 
D)  mental models 
A)  systems thinking 
B)  personal mastery 
C)  building shared vision 
D)  mental models

Question 5

MacGregor, Likert, Blake and Mouton, and Herzberg sought to persuade the practitioner community that there was a more optimistic and humanistic alternative to management.

Accepted Answer

A) True 
 B)False

Question 6

Lewin referred to ______ as a model to capture the idea that the research projects at their core always had both pragmatic and theoretical components, and that rigorous scientific methods could be used to gather data about groups and to intervene in their processes.

Accepted Answer

A)  laboratory training 
B)  action research 
C)  survey feedback 
D)  management practices 
A)  laboratory training 
B)  action research 
C)  survey feedback 
D)  management practices

Question 7

The Managerial Grid mapped scores related to concern for production and concern for people; the scores ranged from ______ to ______.

Accepted Answer

A)  1; 5 
B)  1; 7 
C)  1; 9 
D)  1;11 
A)  1; 5 
B)  1; 7 
C)  1; 9 
D)  1;11

Question 8

Which researcher's work was an effort to understand and create personal and social change, with the objective of building and growing democracy in society?

Accepted Answer

A)  Rensis Likert 
B)  Fred Emery 
C)  Kurt Lewin 
D)  Douglas MacGregor 
A)  Rensis Likert 
B)  Fred Emery 
C)  Kurt Lewin 
D)  Douglas MacGregor

Question 9

Which process of learning refers to correcting mistakes as they occur?

Accepted Answer

A)  single-loop learning 
B)  double-loop learning 
C)  deutero-learning 
D)  triple-loop learning 
A)  single-loop learning 
B)  double-loop learning 
C)  deutero-learning 
D)  triple-loop learning

Question 10

What is referred to now as a commonly used form of scale for measurement?

Accepted Answer

A)  Rensis Scale 
B)  Likert Scale 
C)  Survey Scale 
D)  Research Scale 
A)  Rensis Scale 
B)  Likert Scale 
C)  Survey Scale 
D)  Research Scale

Question 11

Which of the following theories is a more optimistic view of people and work?

Accepted Answer

A)  Theory X 
B)  Theory V 
C)  Theory Y 
D)  Theory Z 
A)  Theory X 
B)  Theory V 
C)  Theory Y 
D)  Theory Z

Question 12

As firms realized that the ______ of a product strongly impacted the profitability and competitiveness of the organization, they began to pay attention to management styles that would increase workers' ability and motivation.

Accepted Answer

A)  ROI 
B)  quality 
C)  defects 
D)  capabilities 
A)  ROI 
B)  quality 
C)  defects 
D)  capabilities

Question 13

The practice of OD is just in its second decade.

Accepted Answer

A) True 
 B)False

Question 14

Discuss the relevance or importance of participants being included within the discussions during laboratory training/T-groups.

Accepted Answer

When this first occurred, it led to a pr

Question 15

Senge indicated organizations needed to build capacity in several areas, one of which relates to the leadership ability and responsibility to rally organizational members around a single vision that motivates them:

Accepted Answer

A)  systems thinking 
B)  personal mastery 
C)  building shared vision 
D)  team learning 
A)  systems thinking 
B)  personal mastery 
C)  building shared vision 
D)  team learning

Which process of learning occurs in which we question or modify policies, objectives, or practices to prevent errors the next time?

Quality circles do not involve employees in improving the work environment and the quality of the output by making suggestions to upper management for areas of improvement.

Chris Argyris is noted as being a major contributor to the field of ______.

Senge indicated organizations needed to build capacity in several areas, one of which relates to the choice to engage in and commit to a personal vision, goals, and development:

MacGregor, Likert, Blake and Mouton, and Herzberg sought to persuade the practitioner community that there was a more optimistic and humanistic alternative to management.

Lewin referred to ______ as a model to capture the idea that the research projects at their core always had both pragmatic and theoretical components, and that rigorous scientific methods could be used to gather data about groups and to intervene in their processes.

The Managerial Grid mapped scores related to concern for production and concern for people; the scores ranged from to .

Which researcher's work was an effort to understand and create personal and social change, with the objective of building and growing democracy in society?

Which process of learning refers to correcting mistakes as they occur?

What is referred to now as a commonly used form of scale for measurement?

Which of the following theories is a more optimistic view of people and work?

As firms realized that the ______ of a product strongly impacted the profitability and competitiveness of the organization, they began to pay attention to management styles that would increase workers' ability and motivation.

The practice of OD is just in its second decade.

Discuss the relevance or importance of participants being included within the discussions during laboratory training/T-groups.

Senge indicated organizations needed to build capacity in several areas, one of which relates to the leadership ability and responsibility to rally organizational members around a single vision that motivates them:

What Is Organization Development

Core Values and Ethics of Organization Development

Foundations of Organizational Change

The Organization Development Practitioner and the OD Process

Entry and Contracting

Data Gathering

Diagnosis and Feedback

An Introduction to Interventions

Individual Interventions

Team Interventions

Whole Organization and Multiple Organization Interventions: Part 1

Whole Organization and Multiple Organization Interventions: Part 2

Sustaining Change, Evaluating, and Ending an Engagement

Global Issues in Organization Development

The Future of Organization Development

Filters

Exam 2: History of Organization Development

Which process of learning occurs in which we question or modify policies, objectives, or practices to prevent errors the next time?

Quality circles do not involve employees in improving the work environment and the quality of the output by making suggestions to upper management for areas of improvement.

Chris Argyris is noted as being a major contributor to the field of ______.

Senge indicated organizations needed to build capacity in several areas, one of which relates to the choice to engage in and commit to a personal vision, goals, and development:

MacGregor, Likert, Blake and Mouton, and Herzberg sought to persuade the practitioner community that there was a more optimistic and humanistic alternative to management.

Lewin referred to ______ as a model to capture the idea that the research projects at their core always had both pragmatic and theoretical components, and that rigorous scientific methods could be used to gather data about groups and to intervene in their processes.

The Managerial Grid mapped scores related to concern for production and concern for people; the scores ranged from ______ to ______.

Which researcher's work was an effort to understand and create personal and social change, with the objective of building and growing democracy in society?

Which process of learning refers to correcting mistakes as they occur?

What is referred to now as a commonly used form of scale for measurement?

Which of the following theories is a more optimistic view of people and work?

As firms realized that the ______ of a product strongly impacted the profitability and competitiveness of the organization, they began to pay attention to management styles that would increase workers' ability and motivation.

The practice of OD is just in its second decade.

Discuss the relevance or importance of participants being included within the discussions during laboratory training/T-groups.

Senge indicated organizations needed to build capacity in several areas, one of which relates to the leadership ability and responsibility to rally organizational members around a single vision that motivates them:

What Is Organization Development

Core Values and Ethics of Organization Development

Foundations of Organizational Change

The Organization Development Practitioner and the OD Process

Entry and Contracting

Data Gathering

Diagnosis and Feedback

An Introduction to Interventions

Individual Interventions

Team Interventions

Whole Organization and Multiple Organization Interventions: Part 1

Whole Organization and Multiple Organization Interventions: Part 2

Sustaining Change, Evaluating, and Ending an Engagement

Global Issues in Organization Development

The Future of Organization Development

Filters

The Managerial Grid mapped scores related to concern for production and concern for people; the scores ranged from to .