Question 1

Discuss ethical issues in the ending phase.

Accepted Answer

Issues arise both when the separation is

Question 2

Which of the following is NOT an outcome variable?

Accepted Answer

A)  decision making 
B)  productivity 
C)  customer satisfaction 
D)  employee turnover 
A)  decision making 
B)  productivity 
C)  customer satisfaction 
D)  employee turnover

Question 3

The word ______ can bring up negative connotation because of it being rooted in poor experiences of getting feedback.

Accepted Answer

A)  separation 
B)  evaluation 
C)  endings 
D)  development 
A)  separation 
B)  evaluation 
C)  endings 
D)  development

Question 4

Which of the following barriers to evaluation includes the time demand?

Accepted Answer

A)  Takes resources 
B)  Fear of the results 
C)  Takes energy 
D)  Accepted proof 
A)  Takes resources 
B)  Fear of the results 
C)  Takes energy 
D)  Accepted proof

Question 5

Which reason for a relapse after a change has occurred relates to the fact that without the patience to push through the natural and awkward phases of trial and error and the inevitable initial mistakes, many organizational members claim that the change has failed?

Accepted Answer

A)  motivation to maintain change while change agent is present 
B)  new state is often more difficult 
C)  organizational members may be unskilled initially 
D)  systemic organizational forces may be too powerful to overcome 
A)  motivation to maintain change while change agent is present 
B)  new state is often more difficult 
C)  organizational members may be unskilled initially 
D)  systemic organizational forces may be too powerful to overcome

Question 6

Too much ______ can mean low productivity, frustration, and confusion.

Accepted Answer

A)  routine 
B)  intervention 
C)  development 
D)  change 
A)  routine 
B)  intervention 
C)  development 
D)  change

Question 7

Which reason for a relapse after a change has occurred relates to the fact that once observers leave, it is easy to slip back to the previous ways of doing things, which is more comfortable?

Accepted Answer

A)  motivation to maintain change while change agent is present 
B)  new state is often more difficult 
C)  organizational members may be unskilled initially 
D)  systemic organizational forces may be too powerful to overcome 
A)  motivation to maintain change while change agent is present 
B)  new state is often more difficult 
C)  organizational members may be unskilled initially 
D)  systemic organizational forces may be too powerful to overcome

Question 8

Consulting engagements are by definition temporary relationships.

Accepted Answer

A) True 
 B)False

Question 9

Which practice, used by a change agent to institutionalize change, relates to regular updates about the status of the change and motivation to continue it?

Accepted Answer

A)  Active participation 
B)  Persuasive communication 
C)  Management of internal/external information 
D)  HRM practices 
A)  Active participation 
B)  Persuasive communication 
C)  Management of internal/external information 
D)  HRM practices

Question 10

Separation may be necessary to reduce dependency on the change agent.

Accepted Answer

A) True 
 B)False

Question 11

Which practice, used by a change agent to institutionalize change, could include survey data, benchmarking metrics, and other sources of data?

Accepted Answer

A)  Active participation 
B)  Persuasive communication 
C)  Management of internal/external information 
D)  HRM practices 
A)  Active participation 
B)  Persuasive communication 
C)  Management of internal/external information 
D)  HRM practices

Question 12

What are ethical challenges of evaluation?

Accepted Answer

The biggest ethical challenge is misinte

Question 13

Which recommended practice that can encourage regular maintenance and renewal of change relates to promotions, compensation, or even simple compliments?

Accepted Answer

A)  Goal-directed performance review 
B)  Periodic visits from outside consultants 
C)  Rewards 
D)  Periodic intergroup meetings 
A)  Goal-directed performance review 
B)  Periodic visits from outside consultants 
C)  Rewards 
D)  Periodic intergroup meetings

Question 14

Which reason to evaluate describes uncovering barriers to change and the results pointing to future possibilities for improvement?

Accepted Answer

A)  Evaluation provides focus 
B)  Evaluation results may facilitate support 
C)  Results provide feedback for change 
D)  Client and change agent growth 
A)  Evaluation provides focus 
B)  Evaluation results may facilitate support 
C)  Results provide feedback for change 
D)  Client and change agent growth

Question 15

Sometimes the evaluation portion of OD is seen as "nice to have" but not necessarily a requirement.

Accepted Answer

A) True 
 B)False

Discuss ethical issues in the ending phase.

Which of the following is NOT an outcome variable?

The word ______ can bring up negative connotation because of it being rooted in poor experiences of getting feedback.

Which of the following barriers to evaluation includes the time demand?

Which reason for a relapse after a change has occurred relates to the fact that without the patience to push through the natural and awkward phases of trial and error and the inevitable initial mistakes, many organizational members claim that the change has failed?

Too much ______ can mean low productivity, frustration, and confusion.

Which reason for a relapse after a change has occurred relates to the fact that once observers leave, it is easy to slip back to the previous ways of doing things, which is more comfortable?

Consulting engagements are by definition temporary relationships.

Which practice, used by a change agent to institutionalize change, relates to regular updates about the status of the change and motivation to continue it?

Separation may be necessary to reduce dependency on the change agent.

Which practice, used by a change agent to institutionalize change, could include survey data, benchmarking metrics, and other sources of data?

What are ethical challenges of evaluation?

Which recommended practice that can encourage regular maintenance and renewal of change relates to promotions, compensation, or even simple compliments?

Which reason to evaluate describes uncovering barriers to change and the results pointing to future possibilities for improvement?

Sometimes the evaluation portion of OD is seen as "nice to have" but not necessarily a requirement.

What Is Organization Development

History of Organization Development

Core Values and Ethics of Organization Development

Foundations of Organizational Change

The Organization Development Practitioner and the OD Process

Entry and Contracting

Data Gathering

Diagnosis and Feedback

An Introduction to Interventions

Individual Interventions

Team Interventions

Whole Organization and Multiple Organization Interventions: Part 1

Whole Organization and Multiple Organization Interventions: Part 2

Global Issues in Organization Development

The Future of Organization Development

Filters

Exam 14: Sustaining Change, Evaluating, and Ending an Engagement

Discuss ethical issues in the ending phase.

Which of the following is NOT an outcome variable?

The word ______ can bring up negative connotation because of it being rooted in poor experiences of getting feedback.

Which of the following barriers to evaluation includes the time demand?

Which reason for a relapse after a change has occurred relates to the fact that without the patience to push through the natural and awkward phases of trial and error and the inevitable initial mistakes, many organizational members claim that the change has failed?

Too much ______ can mean low productivity, frustration, and confusion.

Which reason for a relapse after a change has occurred relates to the fact that once observers leave, it is easy to slip back to the previous ways of doing things, which is more comfortable?

Consulting engagements are by definition temporary relationships.

Which practice, used by a change agent to institutionalize change, relates to regular updates about the status of the change and motivation to continue it?

Separation may be necessary to reduce dependency on the change agent.

Which practice, used by a change agent to institutionalize change, could include survey data, benchmarking metrics, and other sources of data?

What are ethical challenges of evaluation?

Which recommended practice that can encourage regular maintenance and renewal of change relates to promotions, compensation, or even simple compliments?

Which reason to evaluate describes uncovering barriers to change and the results pointing to future possibilities for improvement?

Sometimes the evaluation portion of OD is seen as "nice to have" but not necessarily a requirement.

What Is Organization Development

History of Organization Development

Core Values and Ethics of Organization Development

Foundations of Organizational Change

The Organization Development Practitioner and the OD Process

Entry and Contracting

Data Gathering

Diagnosis and Feedback

An Introduction to Interventions

Individual Interventions

Team Interventions

Whole Organization and Multiple Organization Interventions: Part 1

Whole Organization and Multiple Organization Interventions: Part 2

Global Issues in Organization Development

The Future of Organization Development

Filters