The following five jobs, along with their processing time and due dates, are given below. \(\begin{array}{|l|l|l|} \hline & \text { Processing } & \text { Days Due } \\ \hline \underline{\text { Job }} & \underline{\text { Time (days) }} & \text { From Today } \\ \hline \text { A } & 8 & 12 \\ \hline \text { B } & 4 & 9 \\ \hline \text { C } & 3 & 6 \\ \hline \text { D } & 7 & 7 \\ \hline \text { E } & 5 & 20 \\ \hline \end{array}\) -Using the earliest due date (EDD) rule, the average lateness for the five jobs is _____.

A) less than or equal to 5 days B) more than 5 but less than or equal to 10 days C) more than 10 but less than or equal to 15 days D) more than 15 but less than or equal to 20 days A) less than or equal to 5 days B) more than 5 but less than or equal to 10 days C) more than 10 but less than or equal to 15 days D) more than 15 but less than or equal to 20 days

The table below includes processing times and due dates for five jobs. \(\begin{array}{|l|l|l|} \hline & \text { Processing } & \text { Days Due } \\ \hline \text { Job } & \text { Time (days) } & \text { From Today } \\ \hline \text { A } & 16 & 24 \\ \hline \text { B } & 23 & 30 \\ \hline \text { C } & 22 & 40 \\ \hline \text { D } & 8 & 28 \\ \hline \text { E } & 10 & 18 \\ \hline \end{array}\) -Using the shortest processing time (SPT) rule, the average flow time for the five jobs is _____.

A) less than or equal to 10 days B) more than 10 but less than or equal to 20 days C) more than 20 but less than or equal to 30 days D) more than 30 but less than or equal to 40 days A) less than or equal to 10 days B) more than 10 but less than or equal to 20 days C) more than 20 but less than or equal to 30 days D) more than 30 but less than or equal to 40 days

A restaurant needs the following number of wait staff to serve its evening guests. \[\begin{array} { | l | l | l | l | l | l | l | l |} \hline \text { Day: } & \text { M } & \text { Tu } & \text { W } & \text { Th } & \text { F } & \text { Sa } & \text { Su } \\ \hline \begin{array} { l } \text { Minimum Number of Wait Staff } \\ \text { Needed: } \end{array} & 5 & 2 & 1 & 4 & 6 & 7 & 2\\\hline \end{array}\] How many employees are needed so that each has two consecutive days off? Construct a work schedule for these employees.

Seven employees are needed. The highligh

A movie theater requires the following minimum number of employees, each of whom is required to have two consecutive days off. \(\begin{array}{|l|c|c|c|c|c|c|c|} \hline \text { Day: } & \text { M } & \text { Tu } & \text { W } & \text { Th } & \text { F } & \text { Sa } & \text { Su } \\ \hline \text { Minimum Personnel Required: } & 1 & 1 & 3 & 2 & 5 & 4 & 3 \\ \hline \end{array}\) -Using staff scheduling method, the most overstaffed day is _____.

A) Friday only B) Monday only C) Tuesday only D) Thursday only A) Friday only B) Monday only C) Tuesday only D) Thursday only

Exam 14: Operations Scheduling and Sequencing

A print shop has four jobs that have to be processed through their only five-color press. They usually use the first come, first served (FCFS) rule of scheduling jobs. However, the customers are waiting in the lobby for these jobs so the shop wants to minimize the average waiting time. They are going to use the shortest processing time rule to do so. Processing times for each job are as follows (assume this is the arrival order): Job A, 30 minutes; Job B, 17 minutes; Job C, 12 minutes; and Job D, 39 minutes. -Using the shortest processing time (SPT) rule to sequence these jobs, the final sequence is_____, if A is the first person to arrive and D is the last.

(Multiple Choice)

4.8/5

(44)

Question 61

Which of the following is NOT a consideration when designing an appointment system?

(Multiple Choice)

4.8/5

(34)

Question 62

If the highest priority is to minimize the average job lateness, then the job sequence should begin with those jobs requiring:

(Multiple Choice)

4.8/5

(30)

Question 63

Indirectly, appointments reduce the cost of providing a service because the service provider is idle less each workday.

(True/False)

4.8/5

(39)

Question 64

Staff scheduling needs all of the following EXCEPT:

(Multiple Choice)

4.8/5

(33)

Question 65

Give at least five examples of service organizations (and employee types) where, due to high variability in customer demand, staff-scheduling problems are prevalent.

(Essay)

4.9/5

(40)

Question 66

The following five jobs, along with their processing time and due dates, are given below. Processing Days Due From Today A 8 12 B 4 9 C 3 6 D 7 7 E 5 20 -Using the earliest due date (EDD) rule, the average lateness for the five jobs is _____.

(Multiple Choice)

4.8/5

(26)

Question 67

In a two-resource sequencing problem:

(Multiple Choice)

4.8/5

(32)

Question 68

The table below includes processing times and due dates for five jobs. Processing Days Due Job Time (days) From Today A 16 24 B 23 30 C 22 40 D 8 28 E 10 18 -Using the shortest processing time (SPT) rule, the average flow time for the five jobs is _____.

(Multiple Choice)

4.9/5

(30)

Question 69

A restaurant needs the following number of wait staff to serve its evening guests. Day: M Tu W Th F Sa Su Minimum Number of Wait Staff Needed: 5 2 1 4 6 7 2 How many employees are needed so that each has two consecutive days off? Construct a work schedule for these employees.

(Essay)

4.7/5

(26)

Question 70

The chief disadvantage of the shortest processing time (SPT) rule is:

(Multiple Choice)

4.7/5

(38)

Question 71

The earliest due date (EDD) rule minimizes the maximum of jobs past due but doesn't perform well on average flow time, work-in-process (WIP) inventory, or resource utilization.

(True/False)

4.9/5

(43)

Question 72

A movie theater requires the following minimum number of employees, each of whom is required to have two consecutive days off. Day: M Tu W Th F Sa Su Minimum Personnel Required: 1 1 3 2 5 4 3 -Using staff scheduling method, the most overstaffed day is _____.

(Multiple Choice)

4.8/5

(30)

Question 73

Differentiate between scheduling and sequencing.

(Essay)

4.9/5

(33)

Question 74

Since all jobs eventually get done, job sequencing has no effect on resource utilization.

(True/False)

4.9/5

(39)

Question 75

Explain the three categories of criteria used to evaluate job sequencing performance. For each category, provide two example measures.

(Essay)

4.7/5

(40)

Question 76

The time needed to process a given set of jobs is called:

(Multiple Choice)

4.7/5

(36)

Question 77

Gantt charts can be used to:

(Multiple Choice)

4.9/5

(25)

Question 78

A print shop has four jobs that have to be processed through their only five-color press. They usually use the first come, first served (FCFS) rule of scheduling jobs. However, the customers are waiting in the lobby for these jobs so the shop wants to minimize the average waiting time. They are going to use the shortest processing time rule to do so. Processing times for each job are as follows (assume this is the arrival order): Job A, 30 minutes; Job B, 17 minutes; Job C, 12 minutes; and Job D, 39 minutes. -Using the first come, first served (FCFS) rule to sequence these jobs, the average waiting (flow) time is _____.

(Multiple Choice)

4.8/5

(38)

Question 79

Which of the following is NOT a consideration when designing an appointment system?

If the highest priority is to minimize the average job lateness, then the job sequence should begin with those jobs requiring:

Indirectly, appointments reduce the cost of providing a service because the service provider is idle less each workday.

Staff scheduling needs all of the following EXCEPT:

Give at least five examples of service organizations (and employee types) where, due to high variability in customer demand, staff-scheduling problems are prevalent.

The following five jobs, along with their processing time and due dates, are given below. Processing Days Due From Today A 8 12 B 4 9 C 3 6 D 7 7 E 5 20 -Using the earliest due date (EDD) rule, the average lateness for the five jobs is _____.

In a two-resource sequencing problem:

The table below includes processing times and due dates for five jobs. Processing Days Due Job Time (days) From Today A 16 24 B 23 30 C 22 40 D 8 28 E 10 18 -Using the shortest processing time (SPT) rule, the average flow time for the five jobs is _____.

A restaurant needs the following number of wait staff to serve its evening guests. Day: M Tu W Th F Sa Su Minimum Number of Wait Staff Needed: 5 2 1 4 6 7 2 How many employees are needed so that each has two consecutive days off? Construct a work schedule for these employees.

The chief disadvantage of the shortest processing time (SPT) rule is:

The earliest due date (EDD) rule minimizes the maximum of jobs past due but doesn't perform well on average flow time, work-in-process (WIP) inventory, or resource utilization.

A movie theater requires the following minimum number of employees, each of whom is required to have two consecutive days off. Day: M Tu W Th F Sa Su Minimum Personnel Required: 1 1 3 2 5 4 3 -Using staff scheduling method, the most overstaffed day is _____.

Differentiate between scheduling and sequencing.

Since all jobs eventually get done, job sequencing has no effect on resource utilization.

Explain the three categories of criteria used to evaluate job sequencing performance. For each category, provide two example measures.

The time needed to process a given set of jobs is called:

Gantt charts can be used to:

Goods, Services, and Operations Management

Value Chains

Measuring Performance in Operations

Operations Strategy

Technology and Operations Management

Goods and Service Design

Process Selection, Design, and Analysis

Facility and Work Designs

Supply Chain Design

Capacity Management

Forecasting and Demand Planning

Managing Inventories

Resource Management

Quality Management

Appendix: Quality Management

Quality Control and Spc

Appendix: Queuing Analysis

Appendix: Modeling Using Linear Programming

Lean Operating Systems

Appendix: Simulation

Project Management

Appendix: Decision Analysis

Filters