Exam 9: Closing the Project

The purposes of should be to determine whether the project provided the customer with the expected benefits, assess the level of customer satisfaction, and obtain any feedback that would be helpful in future business relationships with this customer or with other customers.

The process of closing the project involves various actions, including

Why should the project organization establish a knowledge base system for the organization?

Lessons learned could be helpful in bidding, planning, and/or performing future projects.

Verifying that all payments have been made to any subcontractors, consultants, vendors, or suppliers for any purchased materials or services is completed during the

The process of closing the project involves various actions, including

Once all payments have been received and made, the project "books," or accounting records, can be closed, and a financial analysis of the project can be made in which final actual costs are compared to

The project team should wait until the end of the project to capture and document lessons learned.

Documentation of lessons learned should be done on an ongoing basis throughout the planning and performing phases of the project.

Projects also can be terminated by the sponsor or customer due to satisfaction with the project progress.

The post-project evaluation meeting with the project sponsor should contain an opportunity to ask closed-ended questions about possible additional projects and obtain permission to use the customer as a reference with potential customers.

Have lessons learned as an agenda topic on a new project and include in project management training.

There may be circumstances that require a project to be terminated before it is completed.

The system should organize information so that it has complex commands to retrieve information by category or subject of lesson learned or by key words.

During the , the project team or contractor should ensure that copies of appropriate project documentation are properly organized, filed, and archived so that they can be readily retrieved for future use.

What type of knowledge base system should be established by the project organization?

Successful projects should end with some type of

The purpose of identifying and documenting lessons learned is to capitalize on the knowledge and experience gained on the project in order to

Projects also can be terminated by the sponsor or customer because the project needs have changed.

The process of closing the project involves various actions, including