Question 1

Groups that are used to develop a consensus of expert opinion without the members of the group ever meeting face to face are called ____ groups.

Accepted Answer

A)  interacting 
B)  Delphi 
C)  nominal 
D)  unilateral 
E)  task 
A)  interacting 
B)  Delphi 
C)  nominal 
D)  unilateral 
E)  task

Question 2

In which stage of the decision-making/problem-solving process is resistance to change most likely to be a problem?

Accepted Answer

A)  Developing a set of rational alternatives 
B)  Evaluating the possible alternatives 
C)  Deciding which alternative to implement 
D)  Implementing the chosen alternative 
E)  Recognizing and defining the decision situation 
A)  Developing a set of rational alternatives 
B)  Evaluating the possible alternatives 
C)  Deciding which alternative to implement 
D)  Implementing the chosen alternative 
E)  Recognizing and defining the decision situation

Question 3

Special Exercises
Mark whether the following decisions are programmed or nonprogrammed.
-Veronica has a job offer from outside her company

Accepted Answer

A) Programmed decision 
B) Nonprogrammed decision 
A) Programmed decision 
B) Nonprogrammed decision

Question 4

Mario wants to replace his bathroom.He called the contractor who did his kitchen five years ago and hired him.Mario used

Accepted Answer

A)  decision framing. 
B)  satisficing. 
C)  escalation of commitment. 
D)  innovation. 
E)  bounded rationality. 
A)  decision framing. 
B)  satisficing. 
C)  escalation of commitment. 
D)  innovation. 
E)  bounded rationality.

Question 5

Yum Brands is expanding its Chinese presence into smaller cities like Yiyang and Zhengzhou because larger cities are saturated.This is an example of a(n)____ decision.

Accepted Answer

A)  nonprogrammed 
B)  rational 
C)  ethical 
D)  programmed 
E)  satisficing 
A)  nonprogrammed 
B)  rational 
C)  ethical 
D)  programmed 
E)  satisficing

Question 6

Hailey finds that her company is over billing the government for services.She tells her boss,who says he will take care of it,but he does nothing.Hailey tells her government contact.What model of decision making does Hailey's behavior represent?

Accepted Answer

A)  Classical 
B)  Nominal 
C)  Hierarchical 
D)  Administrative 
E)  Scientific 
A)  Classical 
B)  Nominal 
C)  Hierarchical 
D)  Administrative 
E)  Scientific

Question 7

Describe how intuition,political forces,risk propensity,ethics,and escalation of commitment could impact decision making.

Accepted Answer

Intuition can impact decision making by

Question 8

Special Exercises
Mark whether the following decisions are programmed or nonprogrammed.
-Jose stays late at work every night,regardless of what is happening

Accepted Answer

A) Programmed decision 
B) Nonprogrammed decision 
A) Programmed decision 
B) Nonprogrammed decision

Question 9

Match the following.You may use a response once,more than once,or not at all.
-The final member could come from public relations

Accepted Answer

A) Feasibility 
B) Probable consequences 
C) Satisfactoriness 
A) Feasibility 
B) Probable consequences 
C) Satisfactoriness

Question 10

Match the following.You may use a response once,more than once,or not at all.
-Model that assumes manager has perfect information

Accepted Answer

A) Rational model 
B) Effectiveness 
C) Uncertainty 
D) Programmed decision 
E) Administrative model 
A) Rational model 
B) Effectiveness 
C) Uncertainty 
D) Programmed decision 
E) Administrative model

Question 11

____ occurs when the decision maker is constrained by his or her own values,experiences,skills,and reflexes.He or she also has less than complete knowledge and information.

Accepted Answer

A)  Optimization 
B)  Intuitive decision making 
C)  Bounded rationality 
D)  Escalation of commitment 
E)  Satisficing 
A)  Optimization 
B)  Intuitive decision making 
C)  Bounded rationality 
D)  Escalation of commitment 
E)  Satisficing

Question 12

Oprah Winfrey and Regis Philbin retired from daytime talk shows about the same time.Television executives saw that Anderson Cooper filled in for Regis in 32 appearances,so they created a new show around Cooper.The ____ model can be used to explain why they chose Cooper without evaluating other alternatives.

Accepted Answer

A)  classical 
B)  bureaucratic 
C)  administrative 
D)  human relations 
E)  contingency 
A)  classical 
B)  bureaucratic 
C)  administrative 
D)  human relations 
E)  contingency

Question 13

The circumstances that exist for the decision maker are conditions of certainty,risk,or ____________________.

Accepted Answer

The answer of The circumstances that exist for the decision...

Question 14

Which of the following decision-making models is a prescriptive model?

Accepted Answer

A)  Behavioral 
B)  Classical 
C)  Administrative 
D)  Bureaucratic 
E)  Probabilistic 
A)  Behavioral 
B)  Classical 
C)  Administrative 
D)  Bureaucratic 
E)  Probabilistic

Question 15

Which of the following is NOT an example of an interacting group?

Accepted Answer

A)  Standing committee 
B)  Task force 
C)  Delphi group 
D)  Functional department 
E)  Ad hoc committee 
A)  Standing committee 
B)  Task force 
C)  Delphi group 
D)  Functional department 
E)  Ad hoc committee

Question 16

decision maker's commitment to a decision that appears to be wrong is called risk propensity.

Accepted Answer

A) True 
 B)False

Groups that are used to develop a consensus of expert opinion without the members of the group ever meeting face to face are called ____ groups.

In which stage of the decision-making/problem-solving process is resistance to change most likely to be a problem?

Special Exercises Mark whether the following decisions are programmed or nonprogrammed. -Veronica has a job offer from outside her company

Mario wants to replace his bathroom.He called the contractor who did his kitchen five years ago and hired him.Mario used

Yum Brands is expanding its Chinese presence into smaller cities like Yiyang and Zhengzhou because larger cities are saturated.This is an example of a(n)____ decision.

Hailey finds that her company is over billing the government for services.She tells her boss,who says he will take care of it,but he does nothing.Hailey tells her government contact.What model of decision making does Hailey's behavior represent?

Describe how intuition,political forces,risk propensity,ethics,and escalation of commitment could impact decision making.

Special Exercises Mark whether the following decisions are programmed or nonprogrammed. -Jose stays late at work every night,regardless of what is happening

Match the following.You may use a response once,more than once,or not at all. -The final member could come from public relations

Match the following.You may use a response once,more than once,or not at all. -Model that assumes manager has perfect information

____ occurs when the decision maker is constrained by his or her own values,experiences,skills,and reflexes.He or she also has less than complete knowledge and information.

The circumstances that exist for the decision maker are conditions of certainty,risk,or ____________________.

Which of the following decision-making models is a prescriptive model?

Which of the following is NOT an example of an interacting group?

decision maker's commitment to a decision that appears to be wrong is called risk propensity.

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters

Exam 8: Managing Decision Making and Problem Solving

Groups that are used to develop a consensus of expert opinion without the members of the group ever meeting face to face are called ____ groups.

In which stage of the decision-making/problem-solving process is resistance to change most likely to be a problem?

Special Exercises Mark whether the following decisions are programmed or nonprogrammed. -Veronica has a job offer from outside her company

Mario wants to replace his bathroom.He called the contractor who did his kitchen five years ago and hired him.Mario used

Yum Brands is expanding its Chinese presence into smaller cities like Yiyang and Zhengzhou because larger cities are saturated.This is an example of a(n)____ decision.

Hailey finds that her company is over billing the government for services.She tells her boss,who says he will take care of it,but he does nothing.Hailey tells her government contact.What model of decision making does Hailey's behavior represent?

Describe how intuition,political forces,risk propensity,ethics,and escalation of commitment could impact decision making.

Special Exercises Mark whether the following decisions are programmed or nonprogrammed. -Jose stays late at work every night,regardless of what is happening

Match the following.You may use a response once,more than once,or not at all. -The final member could come from public relations

Match the following.You may use a response once,more than once,or not at all. -Model that assumes manager has perfect information

____ occurs when the decision maker is constrained by his or her own values,experiences,skills,and reflexes.He or she also has less than complete knowledge and information.

The circumstances that exist for the decision maker are conditions of certainty,risk,or ____________________.

Which of the following decision-making models is a prescriptive model?

Which of the following is NOT an example of an interacting group?

decision maker's commitment to a decision that appears to be wrong is called risk propensity.

Managing and the Managers Job

Traditional and Contemporary Opportunities and Challenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, quality, and Productivity

Filters