Exam 8: Managing Decision Making and Problem Solving

Which of the following decision-making models involves recognizing and defining the situation,developing alternatives,selecting an alternative,implementing the chosen alternative,and following up?

A(n)____ group is the most common form of a decision-making group.

A disadvantage of using interacting groups to make decisions is

When the space shuttle Columbia needed to reenter the atmosphere the crew knew there was damage on the outside of the aircraft.If there had been room and supplies the crew could have gone to the space station.Which criterion for evaluating a decision alternative did the space station fail to meet?

When a manager evaluates alternatives until she comes to one that meets some minimum standard of sufficiency,selects it,and then goes on to other problems without considering the remaining rational alternatives,she has engaged in

In your personal finances,when you have budgeted properly,paying your tuition bill is a(n)____________________ decision.

Managers at LEO Corporation scrutinize problems until they have all of the information they feel they need to make a decision and discuss every alternative while focusing on facts and eliminating assumptions.Which decision-making model does this most closely resemble?

Decisions that are routine and deal with situations in which the factors are familiar and have occurred in the past are called ____ decisions.

Match the following.You may use a response once,more than once,or not at all. -Political forces

Consumers looking for discounts can check prices online before they shop.This way they will choose under conditions of

In evaluating a decision alternative,the decision maker should apply three criteria.Briefly discuss each criterion.

You have recently been hired to manage the international marketing division of a large company.Your first job will be to revamp the marketing campaigns for three different products that your firm markets internationally.You feel that you need input from a variety of people to accomplish your goal,so you have decided to use groups.Briefly describe the group decision-making technique(s)you plan to use to accomplish your goal.

Match the following.You may use a response once,more than once,or not at all. -Suggests that decision makers are limited by their knowledge

Match the following.You may use a response once,more than once,or not at all. -Computers greatly facilitate

The Detroit Three auto makers and United Auto Workers negotiated a labor deal with pay raises for entry level workers.This is an example of a(n)____ decision.

As it relates to selecting the alternative in a decision-making situation,optimization means choosing the

Joyce wants to decrease turnover.She can change hiring practices,improve benefits,improve wages,or provide an annual bonus.She chooses a year-end bonus because it keeps payroll lower and should quickly affect turnover.This example suggests that Joyce is at which step in the decision-making process?

Decision making is a part of which management function?

Match the following.You may use a response once,more than once,or not at all. -Choosing the best alternative

According to bounded rationality,people's habits and skills limit their decisions.