Exam 5: Technology and Operations Management
Exam 1: Goods, Services, and Operations Management65 Questions
Exam 2: Value Chains68 Questions
Exam 3: Measuring Performance in Operations80 Questions
Exam 4: Operations Strategy65 Questions
Exam 5: Technology and Operations Management72 Questions
Exam 6: Goods and Service Design92 Questions
Exam 7: Process Selection, Design, and Analysis88 Questions
Exam 8: Facility and Work Design79 Questions
Exam 9: Supply Chain Design71 Questions
Exam 10: Capacity Management70 Questions
Exam 11: Forecasting and Demand Planning76 Questions
Exam 12: Managing Inventories89 Questions
Exam 13: Resource Management88 Questions
Exam 14: Operations Scheduling and Sequencing66 Questions
Exam 15: Quality Management73 Questions
Exam 16: Quality Control and Spc86 Questions
Exam 17: Lean Operating Systems63 Questions
Exam 18: Project Management65 Questions
Exam 19: Work Measurement, Learning Curves, and Standards56 Questions
Exam 20: Queuing Analysis39 Questions
Exam 21: Modeling Using Linear Programming43 Questions
Exam 22: Simulation39 Questions
Exam 23: Work Measurement, Learning Curves, and Standards44 Questions
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A firm must make a choice between a manual and a semi-automatic production process for a new product line. Following are the costs for each process:
Alternatve Fixed Cost Variable Cost Manual \ 100,000 \ 75.00 Semi-Automatic \ 300,000 \ 50.00
a. Above what break-even production quantity would the semi-automatic alternative be preferred?
b. Which process is more economical for an annual production volume of 5,000 units?
c. Which process is more economical for an annual production volume of 10,000 units?
(Essay)
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Without the internet, there would be little application of technology in services.
(True/False)
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During which stage of technology development and adoption is design and demand flexibility most critical?
(Multiple Choice)
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Filing your individual federal tax returns would best be described as what type of value chain?
(Multiple Choice)
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A company is considering two alternative technologies for manufacturing a product. The cost data are shown below.
A B Fixed Cost \ 10,000 \ 25,000 Variable Cost \ 30/ unit \ 5/ unit What is the breakeven volume, and under what circumstances should A be chosen?
(Essay)
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Discuss the components, hardware and software of a Computer-Integrated Manufacturing System CIMS).
(Essay)
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Technology development and adoption generally has three stages - birth, turbulence, and obsolescence.
(True/False)
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How does customer relationship management CRM) help a firm gain competitive advantage?
(Essay)
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All organizations face common issues regarding technology. Which item below does not belong on the list of issues?
(Multiple Choice)
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Database systems, artificial intelligence programs and voice-recognition software are examples of
(Multiple Choice)
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Computer chips and microprocessors are examples of hard technology.
(True/False)
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Which of the following enables engineers to design, analyze, test, simulate, and "manufacture" products before they physically exist?
(Multiple Choice)
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Which of the following is not a major characteristic of a customer relationship management system CRM)?
(Multiple Choice)
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_______ involves computer control of a manufacturing process, such as determining tool movements and cutting speeds.
(Multiple Choice)
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According to the National Research Council, companies with computer-integrated manufacturing system experience have been able to
(Multiple Choice)
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Technology provides the capability of eliminating many of the traditional components of value chains.
(True/False)
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CRM helps firms gain competitive advantage by all of the following except
(Multiple Choice)
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