Exam 14: Operations Scheduling and Sequencing

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The makespan is the sum of flow times of a given set of jobs.

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High flow times reduce WIP inventory.

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Like the SPT rule, the earliest due date EDD) rule minimizes the average flow time.

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Appointments can be viewed as a reservation of service time and capacity.

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Tardiness measures the amount of time by which the completion time exceeds the due date.

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Two examples of process-focused performance measures for sequencing rules are flow time and lateness.

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