Question 1

When did operations management emerge as a formal field of study?

Accepted Answer

A) during the late 1950s and early 1960s 
B) during the late 1970s and early 1980s 
C) during World War II 
D) during the nineteenth century 
E) during the early 1900s 
A) during the late 1950s and early 1960s 
B) during the late 1970s and early 1980s 
C) during World War II 
D) during the nineteenth century 
E) during the early 1900s

Question 2

An example of an operation that does not add value is ____________________________.

Accepted Answer

A) removing iron ore from the ground and shipping it to a steel mill 
B) filling the underground gasoline tanks at a service station 
C) making a wedding cake 
D) moving components to a warehouse for storage until the factory needs them 
E) moving luggage from a cab to the airport ticket counter 
A) removing iron ore from the ground and shipping it to a steel mill 
B) filling the underground gasoline tanks at a service station 
C) making a wedding cake 
D) moving components to a warehouse for storage until the factory needs them 
E) moving luggage from a cab to the airport ticket counter

Question 3

The first military use of management science was solving complex problems of logistics control,weapons system design,and deployment of missiles during _____________________.

Accepted Answer

A) World War I 
B) World War II 
C) The Korean War 
D) The Vietnam War 
E) Operation Desert Storm 
A) World War I 
B) World War II 
C) The Korean War 
D) The Vietnam War 
E) Operation Desert Storm

Question 4

Today's business must think in terms of:

Accepted Answer

A) regional trade zones 
B) the EPA 
C) the U.S.Defense Department 
D) the global market place 
E) the curved world 
A) regional trade zones 
B) the EPA 
C) the U.S.Defense Department 
D) the global market place 
E) the curved world

Question 5

Who created "scientific management?"

Accepted Answer

A) James Watt 
B) Adam Smith 
C) Eli Whitney 
D) Frederick W.Taylor 
E) Henry Ford 
A) James Watt 
B) Adam Smith 
C) Eli Whitney 
D) Frederick W.Taylor 
E) Henry Ford

Question 6

Operations management is the central core function of every company.

Accepted Answer

A) True 
 B)False

Question 7

Sustainability was an early 1950's management function and focus.

Accepted Answer

A) True 
 B)False

Question 8

Why is today's Operations Management environment described as very different from what it was just a few years ago?

Accepted Answer

Customers demand bet

Question 9

Finance cannot judge the need for capital investments if they understand operations concepts and needs.

Accepted Answer

A) True 
 B)False

Question 10

What are long-term decisions that set the direction for the entire organization called?

Accepted Answer

A) tactical 
B) operational 
C) directional 
D) distant 
E) strategic 
A) tactical 
B) operational 
C) directional 
D) distant 
E) strategic

Question 11

Supply chain management involves managing:

Accepted Answer

A) the flow of internal information only. 
B) the flow of materials and information from suppliers and buyers to the final customer. 
C) the flow of raw materials to inventory only. 
D) managing the stock room supply only. 
A) the flow of internal information only. 
B) the flow of materials and information from suppliers and buyers to the final customer. 
C) the flow of raw materials to inventory only. 
D) managing the stock room supply only.

Question 12

In what company were the Hawthorne Studies conducted?

Accepted Answer

A) Westinghouse 
B) General Electric 
C) Hawthorne Incorporated 
D) General Motors 
E) Western Electric 
A) Westinghouse 
B) General Electric 
C) Hawthorne Incorporated 
D) General Motors 
E) Western Electric

Question 13

Management science is focused on:

Accepted Answer

A) profit margin 
B) qualitative systems analysis 
C) management promotion metrics 
D) quantitative techniques for solving personnel issues 
E) quantitative techniques for solving operations problems 
A) profit margin 
B) qualitative systems analysis 
C) management promotion metrics 
D) quantitative techniques for solving personnel issues 
E) quantitative techniques for solving operations problems

Question 14

Which of the following concepts is linked the least with Henry Ford?

Accepted Answer

A) scientific management 
B) mass production 
C) mass customization 
D) technology 
E) interchangeable parts 
A) scientific management 
B) mass production 
C) mass customization 
D) technology 
E) interchangeable parts

Question 15

Efficiency means being able to perform most activities.

Accepted Answer

A) True 
 B)False

Question 16

While Operations Management focuses on privately−owned firms,governments provide many services and some goods,like:

Accepted Answer

postal service; family,social,and aged a

Question 17

Which business function is responsible for planning,coordinating,and controlling the resources needed to produce a company's products and services?

Accepted Answer

A) engineering 
B) finance 
C) human resources 
D) marketing 
E) operations management 
A) engineering 
B) finance 
C) human resources 
D) marketing 
E) operations management

Question 18

Service providers may also transform inputs into

Accepted Answer

Goods that support their servi

Question 19

Under scientific management,information from what is used to set time standards for task performance?

Accepted Answer

A) stopwatch time studies 
B) observance of similar tasks 
C) computer simulation 
D) negotiations with unions 
E) arbitration 
A) stopwatch time studies 
B) observance of similar tasks 
C) computer simulation 
D) negotiations with unions 
E) arbitration

Question 20

Today's operations management is characterized by:

Accepted Answer

A) its use of the internet. 
B) its reliance on the intranet. 
C) its increased use of cross-functional decision making. 
D) its use of cross-functional job sharing. 
E) its use of interchangeable parts. 
A) its use of the internet. 
B) its reliance on the intranet. 
C) its increased use of cross-functional decision making. 
D) its use of cross-functional job sharing. 
E) its use of interchangeable parts.

When did operations management emerge as a formal field of study?

An example of an operation that does not add value is ____________________________.

The first military use of management science was solving complex problems of logistics control,weapons system design,and deployment of missiles during _____________________.

Today's business must think in terms of:

Who created "scientific management?"

Operations management is the central core function of every company.

Sustainability was an early 1950's management function and focus.

Why is today's Operations Management environment described as very different from what it was just a few years ago?

Finance cannot judge the need for capital investments if they understand operations concepts and needs.

What are long-term decisions that set the direction for the entire organization called?

Supply chain management involves managing:

In what company were the Hawthorne Studies conducted?

Management science is focused on:

Which of the following concepts is linked the least with Henry Ford?

Efficiency means being able to perform most activities.

While Operations Management focuses on privately−owned firms,governments provide many services and some goods,like:

Which business function is responsible for planning,coordinating,and controlling the resources needed to produce a company's products and services?

Service providers may also transform inputs into

Under scientific management,information from what is used to set time standards for task performance?

Today's operations management is characterized by:

Operations Strategy and Competitiveness

Product Design and Process Selection

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

Exam 1: Introduction to Operations

When did operations management emerge as a formal field of study?

An example of an operation that does not add value is ____________________________.

The first military use of management science was solving complex problems of logistics control,weapons system design,and deployment of missiles during _____________________.

Today's business must think in terms of:

Who created "scientific management?"

Operations management is the central core function of every company.

Sustainability was an early 1950's management function and focus.

Why is today's Operations Management environment described as very different from what it was just a few years ago?

Finance cannot judge the need for capital investments if they understand operations concepts and needs.

What are long-term decisions that set the direction for the entire organization called?

Supply chain management involves managing:

In what company were the Hawthorne Studies conducted?

Management science is focused on:

Which of the following concepts is linked the least with Henry Ford?

Efficiency means being able to perform most activities.

While Operations Management focuses on privately−owned firms,governments provide many services and some goods,like:

Which business function is responsible for planning,coordinating,and controlling the resources needed to produce a company's products and services?

Service providers may also transform inputs into

Under scientific management,information from what is used to set time standards for task performance?

Today's operations management is characterized by:

Operations Strategy and Competitiveness

Product Design and Process Selection

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters