Question 1

Who popularized the moving assembly line?

Accepted Answer

A) James Watt 
B) Adam Smith 
C) Eli Whitney 
D) Frederick W.Taylor 
E) Henry Ford 
A) James Watt 
B) Adam Smith 
C) Eli Whitney 
D) Frederick W.Taylor 
E) Henry Ford

Question 2

The first mathematical model for inventory management was developed by Elton Mayo.

Accepted Answer

A) True 
 B)False

Question 3

When was the first mathematical model for inventory management developed?

Accepted Answer

A) 1770 
B) 1865 
C) 1900 
D) 1913 
E) 1930 
A) 1770 
B) 1865 
C) 1900 
D) 1913 
E) 1930

Question 4

Marketing can meet the customer needs if they understand what operations can produce.

Accepted Answer

A) True 
 B)False

Question 5

Management science focuses on developing quantitative techniques for solving operations problems.

Accepted Answer

A) True 
 B)False

Question 6

What is the Hawthorne effect?

Accepted Answer

A) workers responding to the attention they are given 
B) stopwatch time studies leading to time standards 
C) the use of quantitative methods for solving management problems 
D) the use of interchangeable parts 
E) more lighting increases productivity 
A) workers responding to the attention they are given 
B) stopwatch time studies leading to time standards 
C) the use of quantitative methods for solving management problems 
D) the use of interchangeable parts 
E) more lighting increases productivity

Question 7

General Electric's Trading Process Network primarily handles transactions between _______________.

Accepted Answer

A) individual customers 
B) companies and individual customers 
C) companies and their shipping firms 
D) companies and their distributors 
E) companies and their suppliers 
A) individual customers 
B) companies and individual customers 
C) companies and their shipping firms 
D) companies and their distributors 
E) companies and their suppliers

Question 8

One of the most important trends in companies today is competition based on time.

Accepted Answer

A) True 
 B)False

Question 9

What is a concept that takes a total system approach to creating efficient operations?

Accepted Answer

A) lean systems 
B) enterprise resource planning 
C) customer relationship management 
D) management science 
E) management information systems 
A) lean systems 
B) enterprise resource planning 
C) customer relationship management 
D) management science 
E) management information systems

Question 10

The finance function is responsible for

Accepted Answer

A) sales,generating customer demand,and understanding customer wants and needs 
B) plans and coordinates all the resources needed to design,produce,and deliver the merchandise to its various retail locations 
C) planning,coordinating,and controlling the resources needed to produce a company's products and services 
D) managing cash flow,current assets,and capital investments 
E) efficiency and costs 
A) sales,generating customer demand,and understanding customer wants and needs 
B) plans and coordinates all the resources needed to design,produce,and deliver the merchandise to its various retail locations 
C) planning,coordinating,and controlling the resources needed to produce a company's products and services 
D) managing cash flow,current assets,and capital investments 
E) efficiency and costs

Question 11

The history of Operations Management reflects.

Accepted Answer

The accumulation of

Question 12

How has information technology tools helped with supply chain management?

Accepted Answer

They enable collaborative planning and s

Question 13

In what area does General Motors earn its highest return on capital?

Accepted Answer

A) selling cars 
B) selling logo merchandise 
C) financing 
D) selling racing engines 
E) post-sales parts and service 
A) selling cars 
B) selling logo merchandise 
C) financing 
D) selling racing engines 
E) post-sales parts and service

Question 14

The creator of scientific management believed that ______________________________________.

Accepted Answer

A) worker productivity is governed by scientific laws 
B) the worker should have a lot of control over his or her job 
C) efficiency is overrated 
D) worker pay should primarily be based on seniority 
E) mathematical models are the basis for management of production 
A) worker productivity is governed by scientific laws 
B) the worker should have a lot of control over his or her job 
C) efficiency is overrated 
D) worker pay should primarily be based on seniority 
E) mathematical models are the basis for management of production

Question 15

Which of the following is not true for business process reengineering?

Accepted Answer

A) It can increase efficiency. 
B) It cannot be used to improve quality. 
C) It can reduce costs. 
D) It involves asking why things are done in a certain way. 
E) It involves redesigning processes. 
A) It can increase efficiency. 
B) It cannot be used to improve quality. 
C) It can reduce costs. 
D) It involves asking why things are done in a certain way. 
E) It involves redesigning processes.

Question 16

The need to offer a greater variety of product choices to customers of a traditionally standardized product is the challenge of flexibility.

Accepted Answer

A) True 
 B)False

Question 17

When were the Hawthorne Studies conducted?

Accepted Answer

A) 1770s 
B) 1830s 
C) 1930s 
D) 1960s 
E) 1980s 
A) 1770s 
B) 1830s 
C) 1930s 
D) 1960s 
E) 1980s

Question 18

Which one of the following would not generally be considered to be a transformation?

Accepted Answer

A) a haircut 
B) a train ride 
C) manufacturing a radio 
D) waiting to see the doctor 
E) a surgery 
A) a haircut 
B) a train ride 
C) manufacturing a radio 
D) waiting to see the doctor 
E) a surgery

Question 19

Which of the following is not an input?

Accepted Answer

A) services 
B) managers 
C) buildings 
D) technology 
E) information 
A) services 
B) managers 
C) buildings 
D) technology 
E) information

Question 20

At a factory,the transformation process is the physical change of raw materials and components into products.

Accepted Answer

A) True 
 B)False

Who popularized the moving assembly line?

The first mathematical model for inventory management was developed by Elton Mayo.

When was the first mathematical model for inventory management developed?

Marketing can meet the customer needs if they understand what operations can produce.

Management science focuses on developing quantitative techniques for solving operations problems.

What is the Hawthorne effect?

General Electric's Trading Process Network primarily handles transactions between _______________.

One of the most important trends in companies today is competition based on time.

What is a concept that takes a total system approach to creating efficient operations?

The finance function is responsible for

The history of Operations Management reflects.

How has information technology tools helped with supply chain management?

In what area does General Motors earn its highest return on capital?

The creator of scientific management believed that ______________________________________.

Which of the following is not true for business process reengineering?

The need to offer a greater variety of product choices to customers of a traditionally standardized product is the challenge of flexibility.

When were the Hawthorne Studies conducted?

Which one of the following would not generally be considered to be a transformation?

Which of the following is not an input?

At a factory,the transformation process is the physical change of raw materials and components into products.

Operations Strategy and Competitiveness

Product Design and Process Selection

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

Exam 1: Introduction to Operations

Who popularized the moving assembly line?

The first mathematical model for inventory management was developed by Elton Mayo.

When was the first mathematical model for inventory management developed?

Marketing can meet the customer needs if they understand what operations can produce.

Management science focuses on developing quantitative techniques for solving operations problems.

What is the Hawthorne effect?

General Electric's Trading Process Network primarily handles transactions between _______________.

One of the most important trends in companies today is competition based on time.

What is a concept that takes a total system approach to creating efficient operations?

The finance function is responsible for

The history of Operations Management reflects.

How has information technology tools helped with supply chain management?

In what area does General Motors earn its highest return on capital?

The creator of scientific management believed that ______________________________________.

Which of the following is not true for business process reengineering?

The need to offer a greater variety of product choices to customers of a traditionally standardized product is the challenge of flexibility.

When were the Hawthorne Studies conducted?

Which one of the following would not generally be considered to be a transformation?

Which of the following is not an input?

At a factory,the transformation process is the physical change of raw materials and components into products.

Operations Strategy and Competitiveness

Product Design and Process Selection

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters