Question 1

When was the just-in-time philosophy developed?

Accepted Answer

A) 1980s 
B) 1930s 
C) 1800s 
D) 1700s 
E) 1990s 
A) 1980s 
B) 1930s 
C) 1800s 
D) 1700s 
E) 1990s

Question 2

The advent of the computer age paved the way for the development of MRP for inventory control and scheduling.

Accepted Answer

A) True 
 B)False

Question 3

List some typical operations management decisions that are made,along with their associated operations management term.

Accepted Answer

What are the unique features of the busi

Question 4

Which business function is responsible for managing cash flow,current assets,and capital investments?

Accepted Answer

A) accounting 
B) finance 
C) marketing 
D) operations management 
E) purchasing 
A) accounting 
B) finance 
C) marketing 
D) operations management 
E) purchasing

Question 5

In order to be successful with Web-based on-line shopping,companies must do all except which of the following?

Accepted Answer

A) manage distribution centers and warehouses 
B) operate fleets of trucks 
C) maintain adequate inventories of products 
D) promise same-day delivery 
E) schedule deliveries 
A) manage distribution centers and warehouses 
B) operate fleets of trucks 
C) maintain adequate inventories of products 
D) promise same-day delivery 
E) schedule deliveries

Question 6

Increasing the level of responsibility of a job by adding planning and coordination tasks is ___________.

Accepted Answer

A) job enlargement 
B) job rotation 
C) job involvement 
D) job enrichment 
E) job backward integration 
A) job enlargement 
B) job rotation 
C) job involvement 
D) job enrichment 
E) job backward integration

Question 7

Operations management interacts with which of the following:

Accepted Answer

A) Marketing 
B) Information systems 
C) Finance 
D) Engineering 
E) all the above 
A) Marketing 
B) Information systems 
C) Finance 
D) Engineering 
E) all the above

Question 8

Marketing is the central core function of every company.

Accepted Answer

A) True 
 B)False

Question 9

What are environmental issues faced by business?

Accepted Answer

air pollution,water

Question 10

Tactical decisions can be distinguished from strategic decisions by what set of characteristics?

Accepted Answer

Focus on specific day-to-day issues,tact

Question 11

What are companies that have low customer contact and are capital intensive; yet provide a service,called?

Accepted Answer

A) pseudo-manufacturing organizations 
B) quasi-manufacturing organizations 
C) hierarchical manufacturing organizations 
D) service factories 
E) servifacturing organizations 
A) pseudo-manufacturing organizations 
B) quasi-manufacturing organizations 
C) hierarchical manufacturing organizations 
D) service factories 
E) servifacturing organizations

Question 12

Who invented the steam engine?

Accepted Answer

A) James Watt 
B) Adam Smith 
C) Eli Whitney 
D) Henry Ford 
E) Frederick Taylor 
A) James Watt 
B) Adam Smith 
C) Eli Whitney 
D) Henry Ford 
E) Frederick Taylor

Question 13

While customers and service organizations interact directly,customers and manufacturers interact

Accepted Answer

Through service orga

Question 14

Entry-level positions for operations management graduates include all of the following except _________.

Accepted Answer

A) quality specialist 
B) inventory analyst 
C) plant manager 
D) production analyst 
E) production supervisor 
A) quality specialist 
B) inventory analyst 
C) plant manager 
D) production analyst 
E) production supervisor

Question 15

A key feature of scientific management is that workers are limited only by their tools.

Accepted Answer

A) True 
 B)False

Question 16

One of the two most important features of time-based competition involves ___________________.

Accepted Answer

A) advertising on the Internet 
B) stopwatch time studies 
C) setting time standards for task performance 
D) instantaneous access to inventory information 
E) developing new products and services faster than the competition 
A) advertising on the Internet 
B) stopwatch time studies 
C) setting time standards for task performance 
D) instantaneous access to inventory information 
E) developing new products and services faster than the competition

Question 17

What outsourcing functions does UPS provide for clients?

Accepted Answer

A) accounting and inventories 
B) inventories and deliveries 
C) accounting and deliveries 
D) accounting and maintenance 
E) deliveries and maintenance 
A) accounting and inventories 
B) inventories and deliveries 
C) accounting and deliveries 
D) accounting and maintenance 
E) deliveries and maintenance

Question 18

Just-in-time philosophy is applicable in:

Accepted Answer

A) Service organizations 
B) Manufacturing organizations 
C) Assembly line operations 
D) A,B,and C 
E) A and C only 
A) Service organizations 
B) Manufacturing organizations 
C) Assembly line operations 
D) A,B,and C 
E) A and C only

Question 19

Which of the following is considered a "quality guru?"

Accepted Answer

A) Elton Mayo 
B) W.Edwards Deming 
C) Alex Gamble 
D) F.W.Harris 
E) Frederick W.Taylor 
A) Elton Mayo 
B) W.Edwards Deming 
C) Alex Gamble 
D) F.W.Harris 
E) Frederick W.Taylor

Question 20

The Internet developed from a government network called ARPANET,which was created in 1969 by _____.

Accepted Answer

A) Japanese scientists 
B) the EPA 
C) the U.S.Defense Department 
D) NSF 
E) ISO 
A) Japanese scientists 
B) the EPA 
C) the U.S.Defense Department 
D) NSF 
E) ISO

When was the just-in-time philosophy developed?

The advent of the computer age paved the way for the development of MRP for inventory control and scheduling.

List some typical operations management decisions that are made,along with their associated operations management term.

Which business function is responsible for managing cash flow,current assets,and capital investments?

In order to be successful with Web-based on-line shopping,companies must do all except which of the following?

Increasing the level of responsibility of a job by adding planning and coordination tasks is ___________.

Operations management interacts with which of the following:

Marketing is the central core function of every company.

What are environmental issues faced by business?

Tactical decisions can be distinguished from strategic decisions by what set of characteristics?

What are companies that have low customer contact and are capital intensive; yet provide a service,called?

Who invented the steam engine?

While customers and service organizations interact directly,customers and manufacturers interact

Entry-level positions for operations management graduates include all of the following except _________.

A key feature of scientific management is that workers are limited only by their tools.

One of the two most important features of time-based competition involves ___________________.

What outsourcing functions does UPS provide for clients?

Just-in-time philosophy is applicable in:

Which of the following is considered a "quality guru?"

The Internet developed from a government network called ARPANET,which was created in 1969 by _____.

Operations Strategy and Competitiveness

Product Design and Process Selection

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

Exam 1: Introduction to Operations

When was the just-in-time philosophy developed?

The advent of the computer age paved the way for the development of MRP for inventory control and scheduling.

List some typical operations management decisions that are made,along with their associated operations management term.

Which business function is responsible for managing cash flow,current assets,and capital investments?

In order to be successful with Web-based on-line shopping,companies must do all except which of the following?

Increasing the level of responsibility of a job by adding planning and coordination tasks is ___________.

Operations management interacts with which of the following:

Marketing is the central core function of every company.

What are environmental issues faced by business?

Tactical decisions can be distinguished from strategic decisions by what set of characteristics?

What are companies that have low customer contact and are capital intensive; yet provide a service,called?

Who invented the steam engine?

While customers and service organizations interact directly,customers and manufacturers interact

Entry-level positions for operations management graduates include all of the following except _________.

A key feature of scientific management is that workers are limited only by their tools.

One of the two most important features of time-based competition involves ___________________.

What outsourcing functions does UPS provide for clients?

Just-in-time philosophy is applicable in:

Which of the following is considered a "quality guru?"

The Internet developed from a government network called ARPANET,which was created in 1969 by _____.

Operations Strategy and Competitiveness

Product Design and Process Selection

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Introduction to Optimization

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters