Exam 3: Assessing the Internal Environment of the Firm

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A primary benefit of the balanced scorecard is that it complements financial indicators with operational measures of customer satisfaction,internal processes,and the innovation and improvement activities of the organization.

(True/False)

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Question 101

Financial analysis provides an accurate way to assess the relative strengths of firms and can be used as a complete guide to study companies.

(True/False)

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Question 102

Products and services that are difficult to imitate help firms sustain their profitability.

(True/False)

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Question 103

The ability to hire,motivate,and retain human capital is an example of ________ capabilities in the resource-based view of the firm.

(Multiple Choice)

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Question 104

Campbell Soup uses electronic networks to improve the efficiency of outbound logistics.This is an example of relationships among activities within the firm and with other stakeholders that are part of the company expanded value chain.

(True/False)

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Question 105

Path dependency has no impact on the inimitability of resources.

(True/False)

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Question 106

Managers must commit to a ________ use of the balanced scorecard if they expect sustained performance.

(Multiple Choice)

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Question 107

A crash R&D program by one firm cannot replicate a successful technology developed by another firm,when research findings cumulate.This is an example of

(Multiple Choice)

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Question 108

The balanced scorecard enables managers to consider their business from all the following perspectives except

(Multiple Choice)

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Question 109

Showing 101 - 109 of 109

A primary benefit of the balanced scorecard is that it complements financial indicators with operational measures of customer satisfaction,internal processes,and the innovation and improvement activities of the organization.

Financial analysis provides an accurate way to assess the relative strengths of firms and can be used as a complete guide to study companies.

Products and services that are difficult to imitate help firms sustain their profitability.

The ability to hire,motivate,and retain human capital is an example of ________ capabilities in the resource-based view of the firm.

Campbell Soup uses electronic networks to improve the efficiency of outbound logistics.This is an example of relationships among activities within the firm and with other stakeholders that are part of the company expanded value chain.

Path dependency has no impact on the inimitability of resources.

Managers must commit to a ________ use of the balanced scorecard if they expect sustained performance.

A crash R&D program by one firm cannot replicate a successful technology developed by another firm,when research findings cumulate.This is an example of

The balanced scorecard enables managers to consider their business from all the following perspectives except

Strategic Management: Creating Competitive Advantages

Analyzing the External Environment of the Firm: Creating Competitive Advantages

Recognizing a Firm's Intellectual Assets: Moving Beyond a Firm's Tangible Resources

Business-level Strategy: Creating and Sustaining Competitive Advantages

Corporate-level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fostering Corporate Entrepreneurship

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