Question 1

What is recycling?

Accepted Answer

It is the conversion

Question 2

Dangerous chemical and/or radioactive byproducts of various manufacturing processes are called _____.

Accepted Answer

A)  solid waste 
B)  acid rain 
C)  toxic waste 
D)  incineration waste 
E)  biomass 
A)  solid waste 
B)  acid rain 
C)  toxic waste 
D)  incineration waste 
E)  biomass

Question 3

Business ethics is a term often used to refer to the ethical or unethical behaviour of a manager or employee of an organization.

Accepted Answer

A) True 
 B)False

Question 4

When evaluating a decision based on the ethical norm of rights,a manager will consider which of the following questions?

Accepted Answer

A)  Does the decision optimize the satisfaction of all constituencies? 
B)  Is the decision consistent with what we regard as fair? 
C)  Does the decision respect the rights of the individuals involved? 
D)  Is the decision consistent with people's responsibilities to each other? 
E)  How much will the decision cost if it is wrong? 
A)  Does the decision optimize the satisfaction of all constituencies? 
B)  Is the decision consistent with what we regard as fair? 
C)  Does the decision respect the rights of the individuals involved? 
D)  Is the decision consistent with people's responsibilities to each other? 
E)  How much will the decision cost if it is wrong?

Question 5

When evaluating a decision based on the ethical norm of caring,a manager will consider which of the following questions?

Accepted Answer

A)  Does the decision optimize the satisfaction of all constituencies? 
B)  Is the decision consistent with what we regard as fair? 
C)  Does the decision respect the rights of the individuals involved? 
D)  Is the decision consistent with people's responsibilities to each other? 
E)  How much will the decision cost if it is wrong? 
A)  Does the decision optimize the satisfaction of all constituencies? 
B)  Is the decision consistent with what we regard as fair? 
C)  Does the decision respect the rights of the individuals involved? 
D)  Is the decision consistent with people's responsibilities to each other? 
E)  How much will the decision cost if it is wrong?

Question 6

When evaluating a decision based on the ethical norm of utility,a manager will consider which of the following questions?

Accepted Answer

A)  Does the decision optimize the satisfaction of all constituencies? 
B)  Is the decision consistent with what we regard as fair? 
C)  Does the decision respect the rights of the individuals involved? 
D)  Is the decision consistent with people's responsibilities to each other? 
E)  How much will the decision cost if it is wrong? 
A)  Does the decision optimize the satisfaction of all constituencies? 
B)  Is the decision consistent with what we regard as fair? 
C)  Does the decision respect the rights of the individuals involved? 
D)  Is the decision consistent with people's responsibilities to each other? 
E)  How much will the decision cost if it is wrong?

Question 7

Summarize the debate about global warming.

Accepted Answer

There is a fairly strong conse

Question 8

All of the following are functions of codes of ethics except

Accepted Answer

A)  they increase public confidence in a firm or its industry. 
B)  they ensure that unethical behaviour will not occur in the firm. 
C)  they may help stem the tide of government regulation. 
D)  they improve internal operations by providing consistent ethical standards. 
E)  they help management respond to problems that arise as a result of unethical behaviour. 
A)  they increase public confidence in a firm or its industry. 
B)  they ensure that unethical behaviour will not occur in the firm. 
C)  they may help stem the tide of government regulation. 
D)  they improve internal operations by providing consistent ethical standards. 
E)  they help management respond to problems that arise as a result of unethical behaviour.

Question 9

In the case of irresponsibility toward investors,shareholders are reluctant to take action because

Accepted Answer

A)  a management change may drive the stock price down. 
B)  it's too much trouble. 
C)  the creditors probably wouldn't support them. 
D)  the board of directors will overrule them. 
E)  company management will retaliate. 
A)  a management change may drive the stock price down. 
B)  it's too much trouble. 
C)  the creditors probably wouldn't support them. 
D)  the board of directors will overrule them. 
E)  company management will retaliate.

Question 10

Managers at American International Group became involved in very high-risk insurance that caused the company to be on the hook for billions of dollars.The U.S.government ended up giving hundreds of billions of dollars to the company to keep it afloat.This was an example of

Accepted Answer

A)  improper financial management. 
B)  insider trading. 
C)  irresponsible behaviour toward employees 
D)  misrepresentation of finances. 
E)  insurance fraud. 
A)  improper financial management. 
B)  insider trading. 
C)  irresponsible behaviour toward employees 
D)  misrepresentation of finances. 
E)  insurance fraud.

Question 11

Consumerism is

Accepted Answer

A)  the group of laws dealing with retail commercial transactions. 
B)  the movement that seeks to protect and expand the rights of consumers in their dealings with businesses. 
C)  the right to be informed about all aspects of a product. 
D)  the right to choose the product. 
E)  the right to safe products. 
A)  the group of laws dealing with retail commercial transactions. 
B)  the movement that seeks to protect and expand the rights of consumers in their dealings with businesses. 
C)  the right to be informed about all aspects of a product. 
D)  the right to choose the product. 
E)  the right to safe products.

Question 12

Consumer rights include the right to safe products,the right to be informed,the right to low prices,and the right to a refund.

Accepted Answer

A) True 
 B)False

Question 13

The four basic steps in managing a social responsibility program,in order from first to last,are

Accepted Answer

A)  strategic planning,social audit,appointment of a director,and top management support. 
B)  top management support,strategic planning,appointment of a director,and a social audit. 
C)  strategic planning,top management support,social audit,and appointment of a director. 
D)  top management support,social audit,strategic planning,and appointment of a director. 
E)  appointment of a director,social audit,strategic planning,and top management support. 
A)  strategic planning,social audit,appointment of a director,and top management support. 
B)  top management support,strategic planning,appointment of a director,and a social audit. 
C)  strategic planning,top management support,social audit,and appointment of a director. 
D)  top management support,social audit,strategic planning,and appointment of a director. 
E)  appointment of a director,social audit,strategic planning,and top management support.

Question 14

As a buyer for your company,you direct large sums of money to some suppliers when you make purchases of raw materials from them.One day,you receive an unsolicited $1000 cheque in the mail from one of the suppliers.The accompanying note says that you can use the money to buy some toys for your children.You consult your company's code of ethics and notice that employees are not allowed to accept gifts from suppliers for their own personal use.But the policy doesn't say anything gifts for family members,so you decide to use the card.Which of the following would support your decision?

Accepted Answer

A)  The gift card has no expiration date,so you can wait to use it later,when you are no longer in your current position. 
B)  The cheque was received at your home,not at work. 
C)  As it happens,you have just spent some money on gifts for your children,so you have no immediate need to use the card. 
D)  The president of the supplier in question is your father-in-law,so the gift is a personal gift for his grandchildren. 
E)  On checking,you discover that the supplier sent gift cards of lower value to other salespersons in his company. 
A)  The gift card has no expiration date,so you can wait to use it later,when you are no longer in your current position. 
B)  The cheque was received at your home,not at work. 
C)  As it happens,you have just spent some money on gifts for your children,so you have no immediate need to use the card. 
D)  The president of the supplier in question is your father-in-law,so the gift is a personal gift for his grandchildren. 
E)  On checking,you discover that the supplier sent gift cards of lower value to other salespersons in his company.

Question 15

What is the difference between illegal behaviour and unethical behaviour?

Accepted Answer

A)  What is illegal varies from country to country,but what is unethical does not. 
B)  Illegal behaviour is that which breaks a country's laws,but unethical behaviour may not break any laws. 
C)  It is not possible to say what the difference is between illegal and unethical behaviour. 
D)  Illegal behaviour covers a broader range of issues than unethical behaviour. 
E)  There is no real difference between illegal and unethical behaviour. 
A)  What is illegal varies from country to country,but what is unethical does not. 
B)  Illegal behaviour is that which breaks a country's laws,but unethical behaviour may not break any laws. 
C)  It is not possible to say what the difference is between illegal and unethical behaviour. 
D)  Illegal behaviour covers a broader range of issues than unethical behaviour. 
E)  There is no real difference between illegal and unethical behaviour.

Question 16

All things considered,the utility norm is the best one to use when making decisions about ethics.

Accepted Answer

A) True 
 B)False

Question 17

What are ethics? What influences the development of ethics? How can ethical values vary significantly from one person to another?

Accepted Answer

- ethics are the individual standards or

Question 18

Marilyn has decided to use the three-step model discussed in the text to decide whether a business decision she is contemplating is ethical or unethical.What is the third step in the process?

Accepted Answer

A)  Reflect on her own ethical standards as background for the decision. 
B)  Gather the relevant factual information. 
C)  Consult with her boss about the situation. 
D)  Make an ethical judgment about the rightness or wrongness of the situation. 
E)  Determine the most appropriate moral values. 
A)  Reflect on her own ethical standards as background for the decision. 
B)  Gather the relevant factual information. 
C)  Consult with her boss about the situation. 
D)  Make an ethical judgment about the rightness or wrongness of the situation. 
E)  Determine the most appropriate moral values.

Question 19

McDonald's established Ronald McDonald House to provide lodging for families of children who are hospitalized away from home.This approach to social responsibility would best be classified as a(n)

Accepted Answer

A)  defensive stance. 
B)  obstructionist stance. 
C)  accommodative stance. 
D)  charitable stance. 
E)  proactive stance. 
A)  defensive stance. 
B)  obstructionist stance. 
C)  accommodative stance. 
D)  charitable stance. 
E)  proactive stance.

Question 20

In 2011,the Alberta securities regulator brought charges against several executives at Grand Cache Coal Corp.because those executives sold company stock just before the company publicly disclosed negative news about its sales.This was an example of

Accepted Answer

A)  cheque kiting. 
B)  insider trading. 
C)  misrepresentation of finances. 
D)  improper financial management. 
E)  whistle-blowing. 
A)  cheque kiting. 
B)  insider trading. 
C)  misrepresentation of finances. 
D)  improper financial management. 
E)  whistle-blowing.

What is recycling?

Dangerous chemical and/or radioactive byproducts of various manufacturing processes are called _____.

Business ethics is a term often used to refer to the ethical or unethical behaviour of a manager or employee of an organization.

When evaluating a decision based on the ethical norm of rights,a manager will consider which of the following questions?

When evaluating a decision based on the ethical norm of caring,a manager will consider which of the following questions?

When evaluating a decision based on the ethical norm of utility,a manager will consider which of the following questions?

Summarize the debate about global warming.

All of the following are functions of codes of ethics except

In the case of irresponsibility toward investors,shareholders are reluctant to take action because

Managers at American International Group became involved in very high-risk insurance that caused the company to be on the hook for billions of dollars.The U.S.government ended up giving hundreds of billions of dollars to the company to keep it afloat.This was an example of

Consumerism is

Consumer rights include the right to safe products,the right to be informed,the right to low prices,and the right to a refund.

The four basic steps in managing a social responsibility program,in order from first to last,are

What is the difference between illegal behaviour and unethical behaviour?

All things considered,the utility norm is the best one to use when making decisions about ethics.

What are ethics? What influences the development of ethics? How can ethical values vary significantly from one person to another?

Marilyn has decided to use the three-step model discussed in the text to decide whether a business decision she is contemplating is ethical or unethical.What is the third step in the process?

McDonald's established Ronald McDonald House to provide lodging for families of children who are hospitalized away from home.This approach to social responsibility would best be classified as a(n)

In 2011,the Alberta securities regulator brought charges against several executives at Grand Cache Coal Corp.because those executives sold company stock just before the company publicly disclosed negative news about its sales.This was an example of

Understanding the Canadian Business System

Understanding the Environments of Business

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources

Understanding Labourmanagement Relations

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters

Exam 3: Conducting Business Ethically and Responsibly

What is recycling?

Dangerous chemical and/or radioactive byproducts of various manufacturing processes are called _____.

Business ethics is a term often used to refer to the ethical or unethical behaviour of a manager or employee of an organization.

When evaluating a decision based on the ethical norm of rights,a manager will consider which of the following questions?

When evaluating a decision based on the ethical norm of caring,a manager will consider which of the following questions?

When evaluating a decision based on the ethical norm of utility,a manager will consider which of the following questions?

Summarize the debate about global warming.

All of the following are functions of codes of ethics except

In the case of irresponsibility toward investors,shareholders are reluctant to take action because

Managers at American International Group became involved in very high-risk insurance that caused the company to be on the hook for billions of dollars.The U.S.government ended up giving hundreds of billions of dollars to the company to keep it afloat.This was an example of

Consumerism is

Consumer rights include the right to safe products,the right to be informed,the right to low prices,and the right to a refund.

The four basic steps in managing a social responsibility program,in order from first to last,are

What is the difference between illegal behaviour and unethical behaviour?

All things considered,the utility norm is the best one to use when making decisions about ethics.

What are ethics? What influences the development of ethics? How can ethical values vary significantly from one person to another?

Marilyn has decided to use the three-step model discussed in the text to decide whether a business decision she is contemplating is ethical or unethical.What is the third step in the process?

McDonald's established Ronald McDonald House to provide lodging for families of children who are hospitalized away from home.This approach to social responsibility would best be classified as a(n)

In 2011,the Alberta securities regulator brought charges against several executives at Grand Cache Coal Corp.because those executives sold company stock just before the company publicly disclosed negative news about its sales.This was an example of

Understanding the Canadian Business System

Understanding the Environments of Business

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources

Understanding Labourmanagement Relations

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters