Question 1

Carl and Kelly have opened a gymnastics center.If they want to behave in a socially responsible fashion,which action should they definitely avoid?

Accepted Answer

A)  Purchasing substandard gym equipment 
B)  Advertising methods that are intended to increase profit 
C)  Initiatives that decrease the satisfaction of investors 
D)  Doubling enrollment fees for the program 
E)  Providing attractive salaries for employees 
A)  Purchasing substandard gym equipment 
B)  Advertising methods that are intended to increase profit 
C)  Initiatives that decrease the satisfaction of investors 
D)  Doubling enrollment fees for the program 
E)  Providing attractive salaries for employees

Question 2

The CEO of TRA Corp.has stated publicly that his company will do everything that is legally required of it,but it will not contribute to charitable causes.TRA Corp.'s position is consistent with which stance to social responsibility?

Accepted Answer

A)  Proactive 
B)  Non-charitable 
C)  Obstructionist 
D)  Defensive 
E)  Accommodative 
A)  Proactive 
B)  Non-charitable 
C)  Obstructionist 
D)  Defensive 
E)  Accommodative

Question 3

What is a social audit?

Accepted Answer

A social audit is a systematic

Question 4

Social Return on Investment (SROI)helps companies to

Accepted Answer

A)  improve their financial return on investment. 
B)  increase employee satisfaction. 
C)  understand,manage,and communicate the social value of their activities for stakeholders. 
D)  respond to required government regulations on social responsibility. 
E)  improve the level of ethics within the company. 
A)  improve their financial return on investment. 
B)  increase employee satisfaction. 
C)  understand,manage,and communicate the social value of their activities for stakeholders. 
D)  respond to required government regulations on social responsibility. 
E)  improve the level of ethics within the company.

Question 5

Which of the following behaviours is likely to be considered unethical?

Accepted Answer

A)  Company executives encourage employees to invest in company stock while withholding information about financial problems. 
B)  A manager hires a friend rather than a more qualified applicant. 
C)  An employee accepts a gift from a supplier in return for a large order. 
D)  A manager underpays an employee,knowing that the employee can't afford to quit. 
E)  All of these situations would likely be considered unethical. 
A)  Company executives encourage employees to invest in company stock while withholding information about financial problems. 
B)  A manager hires a friend rather than a more qualified applicant. 
C)  An employee accepts a gift from a supplier in return for a large order. 
D)  A manager underpays an employee,knowing that the employee can't afford to quit. 
E)  All of these situations would likely be considered unethical.

Question 6

The fair trade movement is designed to level the playing field with respect to trade between developing and developed countries.

Accepted Answer

A) True 
 B)False

Question 7

What is price fixing?

Accepted Answer

Price fixing is the illegal pr

Question 8

If a politician sits on a board that grants money to companies,and that executive owns a company that is applying for a grant from the board,he or she is most likely facing a(n)

Accepted Answer

A)  ethical dilemma. 
B)  utility norm. 
C)  illegal situation. 
D)  conflict of interest. 
E)  justice norm. 
A)  ethical dilemma. 
B)  utility norm. 
C)  illegal situation. 
D)  conflict of interest. 
E)  justice norm.

Question 9

While on a business trip,a manager takes some friends to dinner for a social evening and then charges the dinner to his company's expense account.The ethical ________norm would ask "Does this optimize the satisfaction of all constituencies?" while the ethical ______ norm would ask "Is this fair?"

Accepted Answer

A)  utility; justice 
B)  rights; caring 
C)  justice; utility 
D)  caring; reciprocity 
E)  reciprocity; caring 
A)  utility; justice 
B)  rights; caring 
C)  justice; utility 
D)  caring; reciprocity 
E)  reciprocity; caring

Question 10

After Max Clarkson designed and applied a social responsibility rating system for companies,he found that companies that had the highest marks on questions of ethics and social responsibility also had the highest financial performance.

Accepted Answer

A) True 
 B)False

Question 11

A business firm's main responsibility to its customers is to ensure that the firm makes a profit so that money can be channelled into research and development of new products.

Accepted Answer

A) True 
 B)False

Question 12

When evaluating a decision based on the ethical norm of justice,a manager will consider which of the following questions?

Accepted Answer

A)  Does the decision optimize the satisfaction of all constituencies? 
B)  Is the decision consistent with what we regard as fair? 
C)  Does the decision respect the rights of the individuals involved? 
D)  Is the decision consistent with people's responsibilities to each other? 
E)  How much will the decision cost if it is wrong? 
A)  Does the decision optimize the satisfaction of all constituencies? 
B)  Is the decision consistent with what we regard as fair? 
C)  Does the decision respect the rights of the individuals involved? 
D)  Is the decision consistent with people's responsibilities to each other? 
E)  How much will the decision cost if it is wrong?

Question 13

Bendix Corp.'s Board of Directors has just received a detailed plan regarding social responsibility activities that was developed by a committee of top managers at the company.What is the next step Bendix Corp.should take if it wants to follow the four-step process for managing social responsibility programs?

Accepted Answer

A)  A social audit must be conducted. 
B)  The government must identify specific things the company is doing that need to be corrected. 
C)  Make sure that support must is evident from top management. 
D)  A director of the firm's social agenda must be appointed. 
E)  A committee of top managers must develop a strategic plan for social responsibility. 
A)  A social audit must be conducted. 
B)  The government must identify specific things the company is doing that need to be corrected. 
C)  Make sure that support must is evident from top management. 
D)  A director of the firm's social agenda must be appointed. 
E)  A committee of top managers must develop a strategic plan for social responsibility.

Question 14

To be unethical,behaviour must also be illegal.

Accepted Answer

A) True 
 B)False

Question 15

Behaviour that individual beliefs and social norms define as being wrong and bad is called

Accepted Answer

A)  ethical behaviour. 
B)  business ethics. 
C)  unethical behaviour. 
D)  price gouging. 
E)  motivation. 
A)  ethical behaviour. 
B)  business ethics. 
C)  unethical behaviour. 
D)  price gouging. 
E)  motivation.

Question 16

A company that provides its employees with equal opportunities without regard to race,sex,or other irrelevant factors is meeting its social responsibilities to employees.

Accepted Answer

A) True 
 B)False

Question 17

In 2010,new laws came into effect that,unfortunately,made it more difficult for the Competition Bureau to convict price-fixers.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following has the biggest influence on the social responsibility of a business firm?

Accepted Answer

A)  Government legislation 
B)  Ethical values of the top-level management 
C)  Interests of the investors 
D)  Ethical values of the employees 
E)  Demands by society 
A)  Government legislation 
B)  Ethical values of the top-level management 
C)  Interests of the investors 
D)  Ethical values of the employees 
E)  Demands by society

Question 19

Clarion Corp.has just established a committee of top managers to develop a plan detailing the level of support they will give to various social programs.What do they need to do next?

Accepted Answer

A)  Conduct a social audit 
B)  Survey the various causes that might be supported 
C)  Give authority to one specific person to act as director of the firm's social agenda 
D)  Develop a policy statement outlining the firm's commitment 
E)  Form a committee of top managers to develop a detailed plan 
A)  Conduct a social audit 
B)  Survey the various causes that might be supported 
C)  Give authority to one specific person to act as director of the firm's social agenda 
D)  Develop a policy statement outlining the firm's commitment 
E)  Form a committee of top managers to develop a detailed plan

Question 20

Under the Canadian and Ontario Environmental Protection Act,liability for a business firm can run as high as ________ per day.

Accepted Answer

A)  $10 000 
B)  $500 000 
C)  $25 000 
D)  $2 000 000 
E)  $5 000 000 
A)  $10 000 
B)  $500 000 
C)  $25 000 
D)  $2 000 000 
E)  $5 000 000

Carl and Kelly have opened a gymnastics center.If they want to behave in a socially responsible fashion,which action should they definitely avoid?

The CEO of TRA Corp.has stated publicly that his company will do everything that is legally required of it,but it will not contribute to charitable causes.TRA Corp.'s position is consistent with which stance to social responsibility?

What is a social audit?

Social Return on Investment (SROI)helps companies to

Which of the following behaviours is likely to be considered unethical?

The fair trade movement is designed to level the playing field with respect to trade between developing and developed countries.

What is price fixing?

If a politician sits on a board that grants money to companies,and that executive owns a company that is applying for a grant from the board,he or she is most likely facing a(n)

While on a business trip,a manager takes some friends to dinner for a social evening and then charges the dinner to his company's expense account.The ethical __norm would ask "Does this optimize the satisfaction of all constituencies?" while the ethical norm would ask "Is this fair?"

After Max Clarkson designed and applied a social responsibility rating system for companies,he found that companies that had the highest marks on questions of ethics and social responsibility also had the highest financial performance.

A business firm's main responsibility to its customers is to ensure that the firm makes a profit so that money can be channelled into research and development of new products.

When evaluating a decision based on the ethical norm of justice,a manager will consider which of the following questions?

To be unethical,behaviour must also be illegal.

Behaviour that individual beliefs and social norms define as being wrong and bad is called

A company that provides its employees with equal opportunities without regard to race,sex,or other irrelevant factors is meeting its social responsibilities to employees.

In 2010,new laws came into effect that,unfortunately,made it more difficult for the Competition Bureau to convict price-fixers.

Which of the following has the biggest influence on the social responsibility of a business firm?

Clarion Corp.has just established a committee of top managers to develop a plan detailing the level of support they will give to various social programs.What do they need to do next?

Under the Canadian and Ontario Environmental Protection Act,liability for a business firm can run as high as ________ per day.

Understanding the Canadian Business System

Understanding the Environments of Business

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources

Understanding Labourmanagement Relations

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters

Exam 3: Conducting Business Ethically and Responsibly

Carl and Kelly have opened a gymnastics center.If they want to behave in a socially responsible fashion,which action should they definitely avoid?

The CEO of TRA Corp.has stated publicly that his company will do everything that is legally required of it,but it will not contribute to charitable causes.TRA Corp.'s position is consistent with which stance to social responsibility?

What is a social audit?

Social Return on Investment (SROI)helps companies to

Which of the following behaviours is likely to be considered unethical?

The fair trade movement is designed to level the playing field with respect to trade between developing and developed countries.

What is price fixing?

If a politician sits on a board that grants money to companies,and that executive owns a company that is applying for a grant from the board,he or she is most likely facing a(n)

While on a business trip,a manager takes some friends to dinner for a social evening and then charges the dinner to his company's expense account.The ethical ________norm would ask "Does this optimize the satisfaction of all constituencies?" while the ethical ______ norm would ask "Is this fair?"

After Max Clarkson designed and applied a social responsibility rating system for companies,he found that companies that had the highest marks on questions of ethics and social responsibility also had the highest financial performance.

A business firm's main responsibility to its customers is to ensure that the firm makes a profit so that money can be channelled into research and development of new products.

When evaluating a decision based on the ethical norm of justice,a manager will consider which of the following questions?

To be unethical,behaviour must also be illegal.

Behaviour that individual beliefs and social norms define as being wrong and bad is called

A company that provides its employees with equal opportunities without regard to race,sex,or other irrelevant factors is meeting its social responsibilities to employees.

In 2010,new laws came into effect that,unfortunately,made it more difficult for the Competition Bureau to convict price-fixers.

Which of the following has the biggest influence on the social responsibility of a business firm?

Clarion Corp.has just established a committee of top managers to develop a plan detailing the level of support they will give to various social programs.What do they need to do next?

Under the Canadian and Ontario Environmental Protection Act,liability for a business firm can run as high as ________ per day.

Understanding the Canadian Business System

Understanding the Environments of Business

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources

Understanding Labourmanagement Relations

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters

While on a business trip,a manager takes some friends to dinner for a social evening and then charges the dinner to his company's expense account.The ethical __norm would ask "Does this optimize the satisfaction of all constituencies?" while the ethical norm would ask "Is this fair?"