Question 1

List two ways that a company can formalize top management commitment to ethical business practices.

Accepted Answer

Companies can formalize their

Question 2

When Procter & Gamble puts a toll-free number on its products so that consumers can call if they have questions or complaints,this is an example of

Accepted Answer

A)  the right to choose. 
B)  the right to be informed. 
C)  the right to health and safety. 
D)  the right to be heard. 
E)  the right to everyday low prices. 
A)  the right to choose. 
B)  the right to be informed. 
C)  the right to health and safety. 
D)  the right to be heard. 
E)  the right to everyday low prices.

Question 3

Because ethics are based on both individual beliefs and social concepts,they do not vary from person to person.

Accepted Answer

A) True 
 B)False

Question 4

Most companies that strive to be responsible to their stakeholders concentrate on five main groups: customers,employees,investors,suppliers,and creditors.

Accepted Answer

A) True 
 B)False

Question 5

Suppose that a sales manager decides to give the same bonus to Georgia (who has a better-than-average sales record)and to Mark (who has only an average record).Mark is known to be extremely honest,while rumours have been heard that Georgia sometimes makes deals that look a bit dishonest (but a formal review of one of her deals was judged to be in compliance with the letter of the company's code of ethics).Which of the following supports the argument that Georgia should get a larger bonus than Mark?

Accepted Answer

A)  Georgia observes that the market is very competitive and sales people have to act in their own self-interest. 
B)  The company has a policy of tying bonuses strictly to sales records in order to ensure fairness to all sales personnel. 
C)  The sales staff has just been through a two-day training seminar which emphasized the importance of ethical behaviour in sales activities. 
D)  Some managers dismissed the rumours against Georgia because they felt they were based simply on jealousy of her great sales record. 
E)  If a larger bonus is given to Georgia,other sales people would notice and this would give them an incentive to work harder. 
A)  Georgia observes that the market is very competitive and sales people have to act in their own self-interest. 
B)  The company has a policy of tying bonuses strictly to sales records in order to ensure fairness to all sales personnel. 
C)  The sales staff has just been through a two-day training seminar which emphasized the importance of ethical behaviour in sales activities. 
D)  Some managers dismissed the rumours against Georgia because they felt they were based simply on jealousy of her great sales record. 
E)  If a larger bonus is given to Georgia,other sales people would notice and this would give them an incentive to work harder.

Question 6

What are the three major types of pollution? Give an example of each.

Accepted Answer

Air: acid rain,smog.

Question 7

The final step in the simplified three-step model for applying ethical judgments to situations that may arise during the course of business activities is to

Accepted Answer

A)  determine the norms that relate to the situation. 
B)  determine the implications of breaching the activity or policy. 
C)  determine the most appropriate moral values. 
D)  gather the relevant factual information. 
E)  make an ethical judgment based on the rightness or wrongness of the proposed activity or policy. 
A)  determine the norms that relate to the situation. 
B)  determine the implications of breaching the activity or policy. 
C)  determine the most appropriate moral values. 
D)  gather the relevant factual information. 
E)  make an ethical judgment based on the rightness or wrongness of the proposed activity or policy.

Question 8

John wants his employees to be aware that they should act ethically.He should

Accepted Answer

A)  fire anyone who behaves unethically. 
B)  not draw public attention to any employee's unethical behaviour,but instead deal with it privately. 
C)  publicly reward ethical behaviour and ignore unethical behaviour. 
D)  publicly discipline employees who behave unethically,but not fire them. 
E)  adopt a written code of ethics. 
A)  fire anyone who behaves unethically. 
B)  not draw public attention to any employee's unethical behaviour,but instead deal with it privately. 
C)  publicly reward ethical behaviour and ignore unethical behaviour. 
D)  publicly discipline employees who behave unethically,but not fire them. 
E)  adopt a written code of ethics.

Question 9

Georgia wants to make sure that her employees behave in a highly ethical fashion.What should Georgia avoid doing?

Accepted Answer

A)  Empahsizing the importance of ethics to all employees 
B)  Helping employees to follow the company's ethical standards 
C)  Modelling behaviour that employees should adopt 
D)  Relying on managers to report ethics violations 
E)  Ensuring that a strict code of ethics is in place 
A)  Empahsizing the importance of ethics to all employees 
B)  Helping employees to follow the company's ethical standards 
C)  Modelling behaviour that employees should adopt 
D)  Relying on managers to report ethics violations 
E)  Ensuring that a strict code of ethics is in place

Question 10

Business schools must take the chief responsibility for educating people about business ethics.

Accepted Answer

A) True 
 B)False

Question 11

Sam is applying a three-step model to help him decide whether a particular business decision is ethical or unethical.What is the first step?

Accepted Answer

A)  Reflect on his own ethical standards as background for the decision. 
B)  Gather the relevant factual information. 
C)  Consult with his boss about the situation. 
D)  Make an ethical judgment about the rightness or wrongness of the situation. 
E)  Determine the most appropriate moral values. 
A)  Reflect on his own ethical standards as background for the decision. 
B)  Gather the relevant factual information. 
C)  Consult with his boss about the situation. 
D)  Make an ethical judgment about the rightness or wrongness of the situation. 
E)  Determine the most appropriate moral values.

Question 12

Canadians who buy products from vendors on Canal Street in New York City often encounter what type of advertising?

Accepted Answer

A)  Advertising of a counterfeit brand 
B)  Morally objectionable advertising 
C)  Lack of truth-in-advertising 
D)  Misleading price advertising 
E)  Stealth advertising 
A)  Advertising of a counterfeit brand 
B)  Morally objectionable advertising 
C)  Lack of truth-in-advertising 
D)  Misleading price advertising 
E)  Stealth advertising

Question 13

Which of the following is correct regarding global warming?

Accepted Answer

A)  The idea is a hoax. 
B)  Global warming is occurring,but the rate is so slow that it will be hundreds of years before any significant problems arise. 
C)  There is agreement that global warming is caused by increased air pollution that is a result of human activity. 
D)  There is agreement that global warming is happening,but there is a debate about whether the warming is natural or caused by human activity. 
E)  Global warming will have a negative effect on everyone. 
A)  The idea is a hoax. 
B)  Global warming is occurring,but the rate is so slow that it will be hundreds of years before any significant problems arise. 
C)  There is agreement that global warming is caused by increased air pollution that is a result of human activity. 
D)  There is agreement that global warming is happening,but there is a debate about whether the warming is natural or caused by human activity. 
E)  Global warming will have a negative effect on everyone.

Question 14

Estevan Wire and Cable has taken a defensive stance towards social responsibility.This means that

Accepted Answer

A)  it should take a proactive position on social issues. 
B)  it should respond to social concerns but only after it is asked. 
C)  it should take care only of its profitability,even if it means breaking the law. 
D)  it should take on only the minimal amount of responsibility required by law and standard business practice. 
E)  it should seek out opportunities to contribute to the well-being of society. 
A)  it should take a proactive position on social issues. 
B)  it should respond to social concerns but only after it is asked. 
C)  it should take care only of its profitability,even if it means breaking the law. 
D)  it should take on only the minimal amount of responsibility required by law and standard business practice. 
E)  it should seek out opportunities to contribute to the well-being of society.

Question 15

In the past,"gentlemen's agreements" were often used to avoid competition or to divide up a market so that firms did not have to truly compete against each other.Which consumer right is being violated when companies block competition?

Accepted Answer

A)  Right to be heard 
B)  Right to choose 
C)  Right of consumers 
D)  Right to safety 
E)  Right to competition 
A)  Right to be heard 
B)  Right to choose 
C)  Right of consumers 
D)  Right to safety 
E)  Right to competition

Question 16

Martha is the owner of a business that regularly imports certain agricultural commodities from countries with poor economic conditions.If she wants to help the citizens of those countries,how can she BEST do that?

Accepted Answer

A)  By including labels on her products indicating where the commodities come from. 
B)  By hiring people who have visited these countries and are familiar with the conditions there. 
C)  By opening an outlet in these countries and creating jobs for the people there. 
D)  By purchasing more of the commodities. 
E)  By shipping free products to these nations. 
A)  By including labels on her products indicating where the commodities come from. 
B)  By hiring people who have visited these countries and are familiar with the conditions there. 
C)  By opening an outlet in these countries and creating jobs for the people there. 
D)  By purchasing more of the commodities. 
E)  By shipping free products to these nations.

Question 17

There is general agreement that workers shouldn't damage the reputation of the company they work for,and there is consensus about what constitutes going "too far" when posting criticisms of the company on social media.

Accepted Answer

A) True 
 B)False

Question 18

What is the first step in making ethical judgments?

Accepted Answer

The first step in ma

Question 19

An individual's peers have only limited influence on the development of ethical values.

Accepted Answer

A) True 
 B)False

Question 20

Yorkton Electric has taken an accommodative stance towards social responsibility.This means that

Accepted Answer

A)  it will take care only of its profitability,even if it means breaking the law. 
B)  it will seek out opportunities to contribute to the well-being of society. 
C)  it will take a proactive position on social issues. 
D)  it will respond to social concerns beyond the bare minimum if specifically asked. 
E)  it will take on only the minimal amount of responsibility required by law and standard business practice. 
A)  it will take care only of its profitability,even if it means breaking the law. 
B)  it will seek out opportunities to contribute to the well-being of society. 
C)  it will take a proactive position on social issues. 
D)  it will respond to social concerns beyond the bare minimum if specifically asked. 
E)  it will take on only the minimal amount of responsibility required by law and standard business practice.

List two ways that a company can formalize top management commitment to ethical business practices.

When Procter & Gamble puts a toll-free number on its products so that consumers can call if they have questions or complaints,this is an example of

Because ethics are based on both individual beliefs and social concepts,they do not vary from person to person.

Most companies that strive to be responsible to their stakeholders concentrate on five main groups: customers,employees,investors,suppliers,and creditors.

What are the three major types of pollution? Give an example of each.

The final step in the simplified three-step model for applying ethical judgments to situations that may arise during the course of business activities is to

John wants his employees to be aware that they should act ethically.He should

Georgia wants to make sure that her employees behave in a highly ethical fashion.What should Georgia avoid doing?

Business schools must take the chief responsibility for educating people about business ethics.

Sam is applying a three-step model to help him decide whether a particular business decision is ethical or unethical.What is the first step?

Canadians who buy products from vendors on Canal Street in New York City often encounter what type of advertising?

Which of the following is correct regarding global warming?

Estevan Wire and Cable has taken a defensive stance towards social responsibility.This means that

In the past,"gentlemen's agreements" were often used to avoid competition or to divide up a market so that firms did not have to truly compete against each other.Which consumer right is being violated when companies block competition?

Martha is the owner of a business that regularly imports certain agricultural commodities from countries with poor economic conditions.If she wants to help the citizens of those countries,how can she BEST do that?

There is general agreement that workers shouldn't damage the reputation of the company they work for,and there is consensus about what constitutes going "too far" when posting criticisms of the company on social media.

What is the first step in making ethical judgments?

An individual's peers have only limited influence on the development of ethical values.

Yorkton Electric has taken an accommodative stance towards social responsibility.This means that

Understanding the Canadian Business System

Understanding the Environments of Business

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources

Understanding Labourmanagement Relations

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters

Exam 3: Conducting Business Ethically and Responsibly

List two ways that a company can formalize top management commitment to ethical business practices.

When Procter & Gamble puts a toll-free number on its products so that consumers can call if they have questions or complaints,this is an example of

Because ethics are based on both individual beliefs and social concepts,they do not vary from person to person.

Most companies that strive to be responsible to their stakeholders concentrate on five main groups: customers,employees,investors,suppliers,and creditors.

What are the three major types of pollution? Give an example of each.

The final step in the simplified three-step model for applying ethical judgments to situations that may arise during the course of business activities is to

John wants his employees to be aware that they should act ethically.He should

Georgia wants to make sure that her employees behave in a highly ethical fashion.What should Georgia avoid doing?

Business schools must take the chief responsibility for educating people about business ethics.

Sam is applying a three-step model to help him decide whether a particular business decision is ethical or unethical.What is the first step?

Canadians who buy products from vendors on Canal Street in New York City often encounter what type of advertising?

Which of the following is correct regarding global warming?

Estevan Wire and Cable has taken a defensive stance towards social responsibility.This means that

In the past,"gentlemen's agreements" were often used to avoid competition or to divide up a market so that firms did not have to truly compete against each other.Which consumer right is being violated when companies block competition?

Martha is the owner of a business that regularly imports certain agricultural commodities from countries with poor economic conditions.If she wants to help the citizens of those countries,how can she BEST do that?

There is general agreement that workers shouldn't damage the reputation of the company they work for,and there is consensus about what constitutes going "too far" when posting criticisms of the company on social media.

What is the first step in making ethical judgments?

An individual's peers have only limited influence on the development of ethical values.

Yorkton Electric has taken an accommodative stance towards social responsibility.This means that

Understanding the Canadian Business System

Understanding the Environments of Business

Understanding Entrepreneurship, small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Managing Human Resources

Understanding Labourmanagement Relations

Motivating and Leading Employees

Producing Goods and Services

Increasing Productivity and Quality

Managing Information Systems and Communication Technology

Understanding Accounting Issues

Understanding Marketing Processes and Consumer Behaviour

Developing and Promoting Goods and Services

Pricing and Distributing Goods and Services

Understanding Money and Banking

Understanding Securities and Investments

Financial Decisions and Risk Management

Filters