Exam 13: Managing Information Systems and Communication Technology

At Walmart,sales,profits,and customer service have been boosted by a(n)________ that speeds up deliveries and holds down costs throughout the system.

What is an executive support system?

When unauthorized outsiders breached Equifax Canada's data system and gained access to personal information on hundreds of Canadians,this was an example of

The 2011 Business Software Alliance estimates that software companies have sales losses of about $__________ in Canada due to software piracy.

Alliance Insurance relies on information technology for a variety of activities.The company is planning to improve its systems,so it needs to determine which areas need improvement.Some employees are saying that Alliance's intranet must be overhauled.If the following facts were known,which one would support the employees' position?

Phishing is a tactic used to facilitate identity theft.

________ allows people in remote locations to work simultaneously on one document.

Like viruses,a Trojan horse replicates itself in multiple computers.

What does the term information technology refer to?

Microsoft Windows is an example of __________ software,while Microsoft Word is an example of ________ software.

A(n)________ is a private network of internal websites and other sources of information available to a company's employees.

Three different product development groups at LSX Ltd.are simultaneously working from three separate locations on a product development document.They are involved in

The construction and programming of computers to imitate human thought processes is

Mel says that developments in information technology have had a huge impact in communication and in access to data.Marla agrees that information is important,but thinks that how it is used is even more important,and she cites the dramatic developments in online selling as an example.What is Mel assuming?

What are the different types of information systems?

With artificial intelligence,a system can avoid repeating mistakes by "remembering" the causes of past mistakes and,when those causes reappear,adjusting or stopping until corrections are made.

Alliance Insurance relies on information technology for a variety of activities.The company is planning to improve its systems,so it needs to determine which areas need improvement.The Chief Information Officer thinks that improvements are needed to the company's wide area network (WAN).If the following facts were known,which one would strengthen the CIO's position?

The World Wide Web is a global data communication network serving millions of computers with information on a wide array of topics and providing communication flows among certain private networks.

Alice wants to know what lines of business her company should be in five years from now.What type of information system would she use to answer this question?

Sheryl inputs data on anticipated levels of sales and customer delivery requirements into a(n)___________ in order to help her to make plant capacity decisions.