Exam 13: Managing Information Systems and Communication Technology

The IT revolution has had a significant impact on large businesses,but it has not provided small businesses with many new opportunities.

A decision support system is

Allowing a buyer to enter a company's system to see which product are available for sale is an example of an extranet in action.

Vitamin-sized cameras that patients swallow give doctors computer images of the inside of the human body.This is an example of how information technologies have

Illegally downloading music from file-sharing websites is an example of

What is a CAD system?

Henderson Products is a national company that sells office supplies to businesses and household consumers.It is developing an in-house data warehouse so it can identify customers and build long-term relationships with them.The IT department has recommended that the company use data mining to build customer profiles and develop models to predict future purchasing behaviour.However,the CEO is not in favour of data mining,and argues that it shouldn't be used.If the following facts were known,which one would support the CEO's position?

Spyware is often downloaded by users that are lured by "free" software.

Bill is responsible for designing facilities and plant layouts so that better product flows and productivity are achieved.To achieve this goal,he would use

The rapid growth of information technologies has changed organizational processes in all of the following ways except

Identify four general categories of business application programs.

When you order a personal computer from the Dell website with exactly the features you want,this is an example of

Shania is an order-taker at an online retailer.She would most likely use a transaction processing system in her work.

Charlene wants to ensure that company emails are not diverted to unintended recipients.She should use encryption software to achieve this goal.

An expert system is a specific example of the more general field of artificial intelligence.

A management information system is

The most common type of computer network used in businesses is a client-server network.

A ________ network links computers and workstations,often at great distance from one another,through telephone wires or by satellite.

Spreadsheets are a good planning tool because they let managers see how making a change in one item affects related items.

Ford Motor Co.'s ________ connects 175 000 workstations in Asia,Europe,and the U.S.to thousands of Ford websites containing private information on Ford activities in production,engineering,distribution,and marketing.