Exam 13: Managing Information Systems and Communication Technology

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What is the purpose of a management information system? How does it help in the operation of the business firm?

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"Denial of service" attacks are devastating when they occur,but they are not a common reason that computer hackers break into computer networks.

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At present,IS applications are generally limited to technically focussed operations like processing payroll data,simulating new engineering designs,and compiling advertising expenditures.

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Distinguish between management information systems,decision support systems,and executive support systems.

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What kind of software adds a layer of security to emails so that only intended recipients can open them?

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Mel says that developments in information technology have had a huge impact in communication and in access to data.Marla agrees that information is important,but thinks that how it is used is even more important,and she cites the dramatic developments in online selling as an example.Which of the following is at issue between Mel and Marla?

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What is a knowledge worker?

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In a company that manufactures flooring,________________ need information on the chemical properties of adhesives,while __________ need sales data summarized by product and customer type.

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What is an information system?

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What is a CAM system?

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What is the World Wide Web?

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Microsoft Word is an example of systems software,while Microsoft Windows is an example of application software.

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What are the two types of software?

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The Institute for Policy Innovation estimates that the cost of intellectual property theft each year is about $________.

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Heather is a top manager at a consumer products company.She is thinking about what lines of business her company should be in five years from now.She would find a decision support system most useful.

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Transaction processing systems are relevant for all of the following except

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Lex is a middle manager at a flooring company.The most important type of information he would need from the company's information system would include things like the chemical properties of adhesives,consumer behaviour patterns,and lists of incoming orders.

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Computer graphics programs convert numeric and character data into pictorial information such as charts,graphs,and cartoon characters.

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How has information technology created better service for customers?

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Anti-spyware software must be continually updated to cope with new spyware techniques.

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