Question 1

When an organisation has inconsistent duplicated data,it is said to have a data integrity problem.

Accepted Answer

A) True 
 B)False  True

Question 2

What are some of the benefits of EAI?

Accepted Answer

EAI is a suite of software applications that integrates existing systems by providing layers of software that connect applications together.Although there is no centralised EAI database,EAI software keeps files of metadata that describe where data are located.Users can access the EAI system to find the data they need.In some cases,the EAI system provides services that supply a "virtual integrated database" for the user to process.The major benefit of EAI is that it enables organisations to use existing applications while eliminating many of the serious problems of isolated systems.Converting to an EAI system is not nearly as disruptive as converting to ERP.It also provides many of the benefits of ERP.Some organisations develop EAI applications as a steppingstone to complete ERP systems.

Question 3

Inter-enterprise PRIDE systems are referred to as ________ because in such systems processing is divided across multiple computing devices.

Accepted Answer

A) distributed systems 
B) integrated systems 
C) business intelligence systems 
D) departmental information systems 
A) distributed systems 
B) integrated systems 
C) business intelligence systems 
D) departmental information systems A

Question 4

One of the reasons why people fear change is because it threatens their self-efficacies.

Accepted Answer

A) True 
 B)False

Question 5

Business process reengineering is extremely fast and economical.

Accepted Answer

A) True 
 B)False

Question 6

The first phase in the customer life cycle involves ________.

Accepted Answer

A) attempting to win back high-value customers 
B) sending messages to target audiences to attract customer prospects 
C) converting prospects into customers who need to be supported 
D) increasing the value of existing customers by selling more products to them 
A) attempting to win back high-value customers 
B) sending messages to target audiences to attract customer prospects 
C) converting prospects into customers who need to be supported 
D) increasing the value of existing customers by selling more products to them

Question 7

Which of the following statements is true about ERP?

Accepted Answer

A) ERP is a suite of software applications that integrates existing systems by providing layers of software that connect applications together. 
B) Enterprise resource planning (ERP)is also referred to as enterprise application integration (EAI)due to its highly efficient integration properties. 
C) ERP systems are used to forecast sales and to create manufacturing plans and schedules to meet those forecasts. 
D) The two major components of ERP systems are manufacturing applications and inventory applications. 
A) ERP is a suite of software applications that integrates existing systems by providing layers of software that connect applications together. 
B) Enterprise resource planning (ERP)is also referred to as enterprise application integration (EAI)due to its highly efficient integration properties. 
C) ERP systems are used to forecast sales and to create manufacturing plans and schedules to meet those forecasts. 
D) The two major components of ERP systems are manufacturing applications and inventory applications.

Question 8

Budgeting and treasury management are information systems applications that support an organisation's ________.

Accepted Answer

A) customer service department 
B) accounting department 
C) human resources department 
D) manufacturing department 
A) customer service department 
B) accounting department 
C) human resources department 
D) manufacturing department

Question 9

________ is the last phase in the customer life cycle.

Accepted Answer

A) Customer acquisition 
B) Relationship management 
C) Marketing 
D) Churn 
A) Customer acquisition 
B) Relationship management 
C) Marketing 
D) Churn

Question 10

Information silos arise when entities at one organisational level in a company create information systems that meet only their particular needs.

Accepted Answer

A) True 
 B)False

Question 11

Unlike departmental systems in which a single department manager is in charge,enterprise systems have no clear boss.

Accepted Answer

A) True 
 B)False

Question 12

SAP is the worldwide leader of ERP vendors.

Accepted Answer

A) True 
 B)False

Question 13

The problems posed by information silos ultimately lead to ________.

Accepted Answer

A) diminishing marginal returns 
B) reduced organisational innovation 
C) diseconomies of scope 
D) increased costs for an organisation 
A) diminishing marginal returns 
B) reduced organisational innovation 
C) diseconomies of scope 
D) increased costs for an organisation

Question 14

Enterprise information systems are information systems that span an organisation and support activities of people in multiple departments.

Accepted Answer

A) True 
 B)False

Question 15

Information silos help in resolving any problem that may arise due to isolated information systems.

Accepted Answer

A) True 
 B)False

Question 16

EAI is used to forecast sales and to create manufacturing plans to meet those forecasts.

Accepted Answer

A) True 
 B)False

Question 17

What are enterprise information systems?

Accepted Answer

Enterprise information systems are infor

Question 18

________ is a suite of software applications that consolidates existing systems by providing layers of software that connect applications together.

Accepted Answer

A) Rich internet application (RI
A)  
B) Enterprise resource planning (ERP)system 
C) Enterprise integration application (EAI) 
D) Customer relationship management (CRM)system 
A) Rich internet application (RI
A)  
B) Enterprise resource planning (ERP)system 
C) Enterprise integration application (EAI) 
D) Customer relationship management (CRM)system

Question 19

Which of the following statements is true of inherent processes?

Accepted Answer

A) Inherent processes are almost always a perfect fit. 
B) Inherent processes are expensive and time-consuming. 
C) Inherent processes provide an alternative to business process reengineering. 
D) Organisations cannot license the software used in inherent processes. 
A) Inherent processes are almost always a perfect fit. 
B) Inherent processes are expensive and time-consuming. 
C) Inherent processes provide an alternative to business process reengineering. 
D) Organisations cannot license the software used in inherent processes.

Question 20

Transitioning from one enterprise system to a new enterprise system is fairly easy due to the integrated steps involved in the process.

Accepted Answer

A) True 
 B)False

Exam 7: Organisations and Information Systems

When an organisation has inconsistent duplicated data,it is said to have a data integrity problem.

What are some of the benefits of EAI?

Inter-enterprise PRIDE systems are referred to as ________ because in such systems processing is divided across multiple computing devices.

One of the reasons why people fear change is because it threatens their self-efficacies.

Business process reengineering is extremely fast and economical.

The first phase in the customer life cycle involves ________.

Which of the following statements is true about ERP?

Budgeting and treasury management are information systems applications that support an organisation's ________.

________ is the last phase in the customer life cycle.

Information silos arise when entities at one organisational level in a company create information systems that meet only their particular needs.

Unlike departmental systems in which a single department manager is in charge,enterprise systems have no clear boss.

SAP is the worldwide leader of ERP vendors.

The problems posed by information silos ultimately lead to ________.

Enterprise information systems are information systems that span an organisation and support activities of people in multiple departments.

Information silos help in resolving any problem that may arise due to isolated information systems.

EAI is used to forecast sales and to create manufacturing plans to meet those forecasts.

What are enterprise information systems?

________ is a suite of software applications that consolidates existing systems by providing layers of software that connect applications together.

Which of the following statements is true of inherent processes?

Transitioning from one enterprise system to a new enterprise system is fairly easy due to the integrated steps involved in the process.

The Importance of Mis

Business Processes, Information Systems and Information

Organisational Strategy, Information Systems and Competitive Advantage

Hardware and Software

Database Processing

The Cloud

Social Media Information Systems

Business Intelligence Systems

Information Systems Development

Information Systems Management

Information Security Management

Collaboration Information Systems for Decision Making, Problem Solving and Project Management

Collaboration Information Systems for Student Projects

Mobile Systems

Introduction to Microsoft Excel 2013

Database Design

Using Microsoft Access 2013

Using Excel and Access Together

Network and Cloud Technology

Enterprise Resource Planning Erp Systems

Supply Chain Management

Hyper-Social Organisations and Knowledge Management

Database Marketing

Reporting Systems and Olap

Systems Development Project Management

Agile Development

Business Process Management

International Mis

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