Question 1

Teams must be made permanent and reside in the same geographical location.

Accepted Answer

A) True 
 B)False  False

Question 2

The final component of the performance management process involves performance renewal and recontracting.

Accepted Answer

A) True 
 B)False  True

Question 3

Three main types of teams based on the task complexity and membership configuration dimensions are:

Accepted Answer

A) Static teams,dynamic teams,and routine teams 
B) Work or service teams,project teams,and network teams 
C) Work or service teams,nonroutine teams,and dynamic teams 
D) Work or service teams,project teams,and geographic teams 
A) Static teams,dynamic teams,and routine teams 
B) Work or service teams,project teams,and network teams 
C) Work or service teams,nonroutine teams,and dynamic teams 
D) Work or service teams,project teams,and geographic teams B

Question 4

Work and service teams can clearly benefit from peer ratings.

Accepted Answer

A) True,but only because everyone benefits from peer ratings. 
B) False,because they may not know what other members are responsible for doing. 
C) True,because they observe one another's performance on a daily basis. 
D) False,because they are not located in the same geographic location. 
A) True,but only because everyone benefits from peer ratings. 
B) False,because they may not know what other members are responsible for doing. 
C) True,because they observe one another's performance on a daily basis. 
D) False,because they are not located in the same geographic location.

Question 5

Organizations that choose to include a team component in their performance management systems do not have to be concerned with assessing individual contributions.

Accepted Answer

A) True 
 B)False

Question 6

Team members are responsible for being prepared for the team performance review by conducting regular peer appraisals.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is NOT a recommendation regarding how to facilitate and accelerate team learning and development:

Accepted Answer

A) Facilitate generative learning 
B) Facilitate cognitive learning 
C) Facilitate transformative learning 
D) Facilitate adaptive learning 
A) Facilitate generative learning 
B) Facilitate cognitive learning 
C) Facilitate transformative learning 
D) Facilitate adaptive learning

Question 8

Autonomous teams are solely responsible for performance execution.

Accepted Answer

A) True 
 B)False

Question 9

A team performance management system should target:

Accepted Answer

A) Individual performance only 
B) Individual and team performance as a whole 
C) Individual performance,an individual's contribution to the performance of his or her team,and team performance as a whole 
D) Team performance as a whole only 
A) Individual performance only 
B) Individual and team performance as a whole 
C) Individual performance,an individual's contribution to the performance of his or her team,and team performance as a whole 
D) Team performance as a whole only

Question 10

The three types of performance to be assessed in a team performance management system are:

Accepted Answer

A) Task performance,contextual performance,and team performance as a whole 
B) Task performance,organizational performance,and contextual performance 
C) Contextual performance,organizational performance,and team performance as a whole 
D) None of the above 
A) Task performance,contextual performance,and team performance as a whole 
B) Task performance,organizational performance,and contextual performance 
C) Contextual performance,organizational performance,and team performance as a whole 
D) None of the above

Question 11

In organizations using teams,the performance management system should only focus on team performance and contributions.

Accepted Answer

A) True 
 B)False

Question 12

Routine tasks are well-defined,there are few deviations in how the work is done,and outcomes are easily assessed once the task is completed.

Accepted Answer

A) True 
 B)False

Question 13

In terms of team performance,the development plan includes:

Accepted Answer

A) Goals for the team 
B) Development objectives for the team 
C) Development objectives for the team members that will benefit the team 
D) None of the above 
A) Goals for the team 
B) Development objectives for the team 
C) Development objectives for the team members that will benefit the team 
D) None of the above

Question 14

Teams are used as a possible way to improve products and services and increase productivity.

Accepted Answer

A) True 
 B)False

Question 15

There are three main types of teams based on the task complexity and membership configuration dimensions.Please list and describe each of these teams.

Accepted Answer

The three main types of teams are:
F1F1F

Question 16

Unlike individual rewards,team rewards should be applicable to all employees,visible,contingent,and irreversible.

Accepted Answer

A) True 
 B)False

Question 17

Effectiveness is the degree to which results satisfy team stakeholders,including both internal and external customers.

Accepted Answer

A) True 
 B)False

Question 18

With network teams,it is difficult to measure ___________________________.

Accepted Answer

A) specific outcomes 
B) individual competencies 
C) individual performance 
D) team performance 
A) specific outcomes 
B) individual competencies 
C) individual performance 
D) team performance

Question 19

During transformative learning,members from other teams are sometimes invited to temporarily work in the focal team to help members of the focal team.

Accepted Answer

A) True 
 B)False

Question 20

Team performance as a whole can be measured using the following performance dimension:

Accepted Answer

A) Effectiveness 
B) Efficiency 
C) Learning and growth 
D) All of the above 
A) Effectiveness 
B) Efficiency 
C) Learning and growth 
D) All of the above

Teams must be made permanent and reside in the same geographical location.

The final component of the performance management process involves performance renewal and recontracting.

Three main types of teams based on the task complexity and membership configuration dimensions are:

Work and service teams can clearly benefit from peer ratings.

Organizations that choose to include a team component in their performance management systems do not have to be concerned with assessing individual contributions.

Team members are responsible for being prepared for the team performance review by conducting regular peer appraisals.

Which of the following is NOT a recommendation regarding how to facilitate and accelerate team learning and development:

Autonomous teams are solely responsible for performance execution.

A team performance management system should target:

The three types of performance to be assessed in a team performance management system are:

In organizations using teams,the performance management system should only focus on team performance and contributions.

Routine tasks are well-defined,there are few deviations in how the work is done,and outcomes are easily assessed once the task is completed.

In terms of team performance,the development plan includes:

Teams are used as a possible way to improve products and services and increase productivity.

There are three main types of teams based on the task complexity and membership configuration dimensions.Please list and describe each of these teams.

Unlike individual rewards,team rewards should be applicable to all employees,visible,contingent,and irreversible.

Effectiveness is the degree to which results satisfy team stakeholders,including both internal and external customers.

With network teams,it is difficult to measure ___________________________.

During transformative learning,members from other teams are sometimes invited to temporarily work in the focal team to help members of the focal team.

Team performance as a whole can be measured using the following performance dimension:

Performance Management and Reward Systems in Context

Performance Management Process

Performance Management and Strategic Planning

Defining Performance and Choosing a Measurement Approach

Measuring Results and Behaviors

Gathering Performance Information

Implementing a Performance Management System

Performance Management and Employee Development

Performance Management Skills

Reward Systems and Legal Issues

Filters

Exam 11: Managing Team Performance

Teams must be made permanent and reside in the same geographical location.

The final component of the performance management process involves performance renewal and recontracting.

Three main types of teams based on the task complexity and membership configuration dimensions are:

Work and service teams can clearly benefit from peer ratings.

Organizations that choose to include a team component in their performance management systems do not have to be concerned with assessing individual contributions.

Team members are responsible for being prepared for the team performance review by conducting regular peer appraisals.

Which of the following is NOT a recommendation regarding how to facilitate and accelerate team learning and development:

Autonomous teams are solely responsible for performance execution.

A team performance management system should target:

The three types of performance to be assessed in a team performance management system are:

In organizations using teams,the performance management system should only focus on team performance and contributions.

Routine tasks are well-defined,there are few deviations in how the work is done,and outcomes are easily assessed once the task is completed.

In terms of team performance,the development plan includes:

Teams are used as a possible way to improve products and services and increase productivity.

There are three main types of teams based on the task complexity and membership configuration dimensions.Please list and describe each of these teams.

Unlike individual rewards,team rewards should be applicable to all employees,visible,contingent,and irreversible.

Effectiveness is the degree to which results satisfy team stakeholders,including both internal and external customers.

With network teams,it is difficult to measure ___________________________.

During transformative learning,members from other teams are sometimes invited to temporarily work in the focal team to help members of the focal team.

Team performance as a whole can be measured using the following performance dimension:

Performance Management and Reward Systems in Context

Performance Management Process

Performance Management and Strategic Planning

Defining Performance and Choosing a Measurement Approach

Measuring Results and Behaviors

Gathering Performance Information

Implementing a Performance Management System

Performance Management and Employee Development

Performance Management Skills

Reward Systems and Legal Issues

Filters