Question 1

One goal of a feedforward interview is to think about ways that an employee's skills can be used to make further improvements in the future.

Accepted Answer

A) True 
 B)False  True

Question 2

A 360-degree feedback system is most effective for individuals high in self-efficacy.

Accepted Answer

A) True 
 B)False  True

Question 3

In 360-degree feedback systems,information is gathered from an employee's peers,customers,subordinates,and supervisors.

Accepted Answer

A) True 
 B)False  True

Question 4

Successful 360-degree feedback systems offer:

Accepted Answer

A) Observation of employee performance 
B) Feedback interpretation 
C) A and B 
D) None of the above 
A) Observation of employee performance 
B) Feedback interpretation 
C) A and B 
D) None of the above

Question 5

When is a 360-degree feedback system most useful?

Accepted Answer

A) When it is used for administrative purposes only. 
B) When it is based on an online system 
C) When every person that the employee has encountered in the evaluation period provides feedback 
D) When it is used for developmental purposes only 
A) When it is used for administrative purposes only. 
B) When it is based on an online system 
C) When every person that the employee has encountered in the evaluation period provides feedback 
D) When it is used for developmental purposes only

Question 6

Critically assess mentoring as a developmental activity.

Accepted Answer

Mentoring is the process by which a seni

Question 7

It would be unwise to implement a 360-degree feedback system in an organization:

Accepted Answer

A) Where there is little or no fear of speaking up 
B) Where people want to improve their performance 
C) Where employees are not trusted to get their job done 
D) Where decisions are made about rewards and promotion fairly free of favoritism 
A) Where there is little or no fear of speaking up 
B) Where people want to improve their performance 
C) Where employees are not trusted to get their job done 
D) Where decisions are made about rewards and promotion fairly free of favoritism

Question 8

Three-hundred-sixty-degree feedback systems will be effective in all organizations.

Accepted Answer

A) True 
 B)False

Question 9

What is the defining feature of a 360-degree feedback system?

Accepted Answer

A) Employees receive feedback from a variety of people including supervisors,coworkers,and clients. 
B) Results are given in pie-chart format. 
C) Employees have the opportunity to respond to feedback. 
D) Employees are responsible for providing feedback to everyone they deal with. 
A) Employees receive feedback from a variety of people including supervisors,coworkers,and clients. 
B) Results are given in pie-chart format. 
C) Employees have the opportunity to respond to feedback. 
D) Employees are responsible for providing feedback to everyone they deal with.

Question 10

The steps of a feedforward interview include:

Accepted Answer

A) Uncover the employee's underlying success factors. 
B) Extrapolate past behavior into the future. 
C) Elicit a success story from the employee. 
D) All of the above 
A) Uncover the employee's underlying success factors. 
B) Extrapolate past behavior into the future. 
C) Elicit a success story from the employee. 
D) All of the above

Question 11

Two of the advantages of implementing 360-degree feedback systems are that employees have increased commitment to improve and that they have more control over their careers.

Accepted Answer

A) True 
 B)False

Question 12

Managers should not be held accountable for tracking their employees' development.

Accepted Answer

A) True 
 B)False

Question 13

What is the objective of a developmental plan?

Accepted Answer

A) To show an employee that he is not very good 
B) To provide an opportunity to the employee that he will not be able to successfully complete his goals 
C) To encourage continuous learning,performance improvement,and personal growth 
D) To encourage an employee to perform better than expected 
A) To show an employee that he is not very good 
B) To provide an opportunity to the employee that he will not be able to successfully complete his goals 
C) To encourage continuous learning,performance improvement,and personal growth 
D) To encourage an employee to perform better than expected

Question 14

Which of the following is an advantage to a 360-degree feedback system?

Accepted Answer

A) Avoidance of "undiscussables." 
B) Employees know their chances of being promoted before they submit the required forms. 
C) Employees exhibit increased commitment to improve. 
D) Allow for organizational control of an employee's career. 
A) Avoidance of "undiscussables." 
B) Employees know their chances of being promoted before they submit the required forms. 
C) Employees exhibit increased commitment to improve. 
D) Allow for organizational control of an employee's career.

Question 15

Where does a 360-degree feedback system work best?

Accepted Answer

-degree feedback system works

Question 16

Which of the following objectives are objectives of developmental plans?

Accepted Answer

A) Sustain current performance. 
B) Improve performance. 
C) Prepare employees for advancement. 
D) All of the above 
A) Sustain current performance. 
B) Improve performance. 
C) Prepare employees for advancement. 
D) All of the above

Question 17

A temporary assignment is a developmental activity that allows an employee to receive publications and attend informal and formal meetings in which employees have an opportunity to learn about best practices in their industries.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is included in the direct supervisor's role in creating a developmental plan?

Accepted Answer

A) Identifying areas that are of interest to the employee 
B) Referring the employee to activities appropriate for the achievement of goals 
C) Encouraging the employee to choose developmental activities that are lowest in cost to the organization 
D) Referring the employee to coworkers who will track the employee's progress in the developmental plan 
A) Identifying areas that are of interest to the employee 
B) Referring the employee to activities appropriate for the achievement of goals 
C) Encouraging the employee to choose developmental activities that are lowest in cost to the organization 
D) Referring the employee to coworkers who will track the employee's progress in the developmental plan

Question 19

The first step of a feedforward interview is to discuss an employee's weaknesses.

Accepted Answer

A) True 
 B)False

Question 20

The large financial service firm mentioned in short essay question 8.40 has decided to implement a 360-degree feedback system.Please give the firm recommendations on what characteristics it should look for in a good 360-feedback system.

Accepted Answer

The recommendation is that the firm look

One goal of a feedforward interview is to think about ways that an employee's skills can be used to make further improvements in the future.

A 360-degree feedback system is most effective for individuals high in self-efficacy.

In 360-degree feedback systems,information is gathered from an employee's peers,customers,subordinates,and supervisors.

Successful 360-degree feedback systems offer:

When is a 360-degree feedback system most useful?

Critically assess mentoring as a developmental activity.

It would be unwise to implement a 360-degree feedback system in an organization:

Three-hundred-sixty-degree feedback systems will be effective in all organizations.

What is the defining feature of a 360-degree feedback system?

The steps of a feedforward interview include:

Two of the advantages of implementing 360-degree feedback systems are that employees have increased commitment to improve and that they have more control over their careers.

Managers should not be held accountable for tracking their employees' development.

What is the objective of a developmental plan?

Which of the following is an advantage to a 360-degree feedback system?

Where does a 360-degree feedback system work best?

Which of the following objectives are objectives of developmental plans?

A temporary assignment is a developmental activity that allows an employee to receive publications and attend informal and formal meetings in which employees have an opportunity to learn about best practices in their industries.

Which of the following is included in the direct supervisor's role in creating a developmental plan?

The first step of a feedforward interview is to discuss an employee's weaknesses.

The large financial service firm mentioned in short essay question 8.40 has decided to implement a 360-degree feedback system.Please give the firm recommendations on what characteristics it should look for in a good 360-feedback system.

Performance Management and Reward Systems in Context

Performance Management Process

Performance Management and Strategic Planning

Defining Performance and Choosing a Measurement Approach

Measuring Results and Behaviors

Gathering Performance Information

Implementing a Performance Management System

Performance Management Skills

Reward Systems and Legal Issues

Managing Team Performance

Filters

Exam 8: Performance Management and Employee Development

One goal of a feedforward interview is to think about ways that an employee's skills can be used to make further improvements in the future.

A 360-degree feedback system is most effective for individuals high in self-efficacy.

In 360-degree feedback systems,information is gathered from an employee's peers,customers,subordinates,and supervisors.

Successful 360-degree feedback systems offer:

When is a 360-degree feedback system most useful?

Critically assess mentoring as a developmental activity.

It would be unwise to implement a 360-degree feedback system in an organization:

Three-hundred-sixty-degree feedback systems will be effective in all organizations.

What is the defining feature of a 360-degree feedback system?

The steps of a feedforward interview include:

Two of the advantages of implementing 360-degree feedback systems are that employees have increased commitment to improve and that they have more control over their careers.

Managers should not be held accountable for tracking their employees' development.

What is the objective of a developmental plan?

Which of the following is an advantage to a 360-degree feedback system?

Where does a 360-degree feedback system work best?

Which of the following objectives are objectives of developmental plans?

A temporary assignment is a developmental activity that allows an employee to receive publications and attend informal and formal meetings in which employees have an opportunity to learn about best practices in their industries.

Which of the following is included in the direct supervisor's role in creating a developmental plan?

The first step of a feedforward interview is to discuss an employee's weaknesses.

The large financial service firm mentioned in short essay question 8.40 has decided to implement a 360-degree feedback system.Please give the firm recommendations on what characteristics it should look for in a good 360-feedback system.

Performance Management and Reward Systems in Context

Performance Management Process

Performance Management and Strategic Planning

Defining Performance and Choosing a Measurement Approach

Measuring Results and Behaviors

Gathering Performance Information

Implementing a Performance Management System

Performance Management Skills

Reward Systems and Legal Issues

Managing Team Performance

Filters