Exam 9: Closing the Project

During project closing, the project team or contractor should ensure that copies of appropriate project documentation are properly organized, filed, and archived so that

Successful projects should end with some type of

The purposes of __________ should be to determine whether the project provided the customer with the expected benefits, assess the level of customer satisfaction, and obtain any feedback that would be helpful in future business relationships with this customer or with other customers.

The post-project evaluation meeting with the project sponsor should contain an opportunity to ask closed-ended questions about possible additional projects and obtain permission to use the customer as a reference with potential customers.

Projects also can be terminated by the sponsor or customer for financial situations.

Why should the project organization establish a knowledge base system for the organization?

Hold_________ meetings at the end of the project with team members to have feedback from each team member about their performance and how to improve future projects.

Lessons learned may be lost from a project if they are not captured at the moment the lesson is learned.

During the _____, the project team or contractor should ensure that copies of appropriate project documentation are properly organized, filed, and archived so that they can be readily retrieved for future use.

Projects also can be terminated by the sponsor or customer due to satisfaction with the project progress.

During the______, review and evaluate performance of the project and identify what can be done to improve performance on future projects.

At the _______ meeting with the project team at the end of the project, the project manager should lead a discussion of what happened during performance of the project and solicit specific recommendations for improvement.

Have lessons learned as an agenda topic on a new project and include in project management training.

Just as important as having the internal post-project meetings within the project organization is having a post-project evaluation meeting with the customer or sponsor.

Lessons learned could be helpful in bidding, planning, and/or performing future projects.

The purpose of identifying and documenting lessons learned is to capitalize on the knowledge and experience gained on the project in order to

Projects also can be terminated by the sponsor or customer due to a project return on investment increase.

A financial related activity that must be performed during the closing phase is assuring that

Projects also can be terminated by the sponsor or customer.

The process of closing the project involves various actions, including