Exam 11: Operations Management in Manufacturing and Service Industries
Exam 1: The Foundations of Business164 Questions
Exam 2: Business Ethics and Social Responsibility171 Questions
Exam 3: Business in a Global Environment161 Questions
Exam 4: Selecting a Form of Business Ownership149 Questions
Exam 5: The Challenges of Starting a Business155 Questions
Exam 6: Managing for Business Success156 Questions
Exam 7: Recruiting, Motivating, and Keeping Quality Employees162 Questions
Exam 8: Teamwork and Communications153 Questions
Exam 9: Marketing: Providing Value to Customers167 Questions
Exam 10: Product Design and Development154 Questions
Exam 11: Operations Management in Manufacturing and Service Industries150 Questions
Exam 12: The Role of Accounting in Business165 Questions
Exam 13: Managing Financial Resources165 Questions
Exam 14: Personal Finances148 Questions
Exam 15: Managing Information and Technology170 Questions
Exam 16: The Legal and Regulatory Environment of Business148 Questions
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Companies decide to outsource for the following reasons with the exception of:
(Multiple Choice)
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If you visited Just Born, a candy maker, in Bethlehem, Pennsylvania, you would see a conveyor belt parade of marshmallow peeps. The company uses a product layout.
(True/False)
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What three questions should be addressed during the first step in production planning?
(Essay)
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Burger King's point-of-sale device built into every Burger King cash register helps the company do all of the following except:
(Multiple Choice)
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Completing an activity on the critical path of a PERT chart early will delay the project.
(True/False)
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To help monitor resources in all areas of the company, the sophisticated system called manufacturing resource planning (MRP II) goes beyond a system for material planning.
(True/False)
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_____ is a manufacturing strategy whereby a firm produces products outside of its own plant.
(Multiple Choice)
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In producing large items, manufacturers often use a(n) _____ layout, in which workers go to products that stay in one place.
(Multiple Choice)
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PowerSki uses collaboration software to transmit design changes to suppliers who actually assemble the Jetboard.
(True/False)
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A computer manufacturer that arranges its computer assembly into self-contained teams of employees working in a U-shaped formation so that they can share the workload and handle all aspects of building the computers is using a process layout.
(True/False)
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Make-to-order strategy is commonly used in such businesses as print shops.
(True/False)
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Estimating capacity needs (goods/services to provide) for a service business is more difficult than for a manufacturer because:
(Multiple Choice)
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When choosing a location for an online stock trading broker company, you would want to consider all of the following except:
(Multiple Choice)
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Production planning involves continually scheduling and monitoring production activities.
(True/False)
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_____ is a software package used to design product components.
(Multiple Choice)
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In performing the production control responsibilities, operations managers determine how goods will be produced.
(True/False)
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In many companies, employees who perform similar jobs work in _____ to identify efficiency and to propose solutions.
(Multiple Choice)
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An assembly line is a series of workstations at which raw materials are made into parts.
(True/False)
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When production processes reach a certain level of complexity, operations managers may use _____ charts to schedule activities.
(Multiple Choice)
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PowerSki uses _____ to transmit design changes to suppliers of the 340 components that make up the Jetboard.
(Multiple Choice)
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