Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships

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________ are high-share,high-growth businesses or products according to the Boston Consulting Group approach.

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Which of the following involves adapting a firm to take advantage of opportunities in its constantly changing environment?

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Which of the following is the first step in the marketing control process?

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What type of strategy should a company use to manage its cash cows and question marks?

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How are partner relationship management and the value chain related?

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Into what BCG quadrant does a high-share,high-growth SBU fall?

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According to the textbook,your boss is most likely referring to ________ when she mentions "doing things right."

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Effective positioning begins with ________ the company's marketing offer in order to give consumers more perceived value.

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Which of the four Ps describes the goods-and-services combination the company offers to the target market?

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Guided by the mission statement and objectives,management must plan the collection of businesses and products that make up a company.This collection is called its ________.

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As Starbucks continues to grow,it is faced with myriad challenges and surprises during the implementation of marketing plans.Hence,the marketing department must practise constant ________.

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The key businesses that make up a company are called _________.These can be a company division,a product line within a division,or sometimes a single product or brand.

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At Nike,"we sell athletic shoes and apparel" is a market-oriented business definition.

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The pharmaceuticals division of Omni Healthcare holds low market share in a high-growth market.In order to increase market share,managers would be most likely to decide to do which of the following?

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Define strategic planning.Discuss the steps involved.

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ABC Fortunes has just developed a formal statement of its purpose.This firm has put together a mission statement.

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Marketing departments are organized in several ways.Discuss the most common forms of marketing organizations.

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The marketing control process entails the following steps in order: setting goals,________,evaluating performance,and ________.

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The main section of the marketing plan presents a detailed ________ analysis of the current marketing situation.

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What role does the marketing mix play in positioning?

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