Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships

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The growth strategy of diversification involves offering modified or new products to current markets.

(True/False)
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Kimball Gardens is a company that operates as two distinct businesses: one that sells lawn and garden products and one that markets booklets.Each business is called a ________.

(Short Answer)
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Question marks in the BCG matrix require a lot of cash to hold their share,let alone increase it.

(True/False)
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Guided by marketing strategy,the company designs a marketing mix made up of factors under its control: product,price,place,and promotion.

(True/False)
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When evaluating strategic business units (SBUs),most portfolio analysis methods evaluate on two dimensions,namely ________ and ________.

(Short Answer)
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In the four Ps of the marketing mix,design,packaging,services,and variety all fall under the category of ________.

(Short Answer)
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Your new employer has asked you,as a new marketing graduate,to develop a group of potential customers who might respond in a similar way to a given set of marketing efforts.You have been asked to develop a(n)________.

(Short Answer)
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Once all of strategic business units (SBUs)have been identified,successful companies will often __________.

(Short Answer)
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Which of the following is the place a product occupies in the consumer's mind relative to competition?

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In SWOT analysis,which of the following would be considered a strength?

(Multiple Choice)
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Making more sales to current customers without changing a firm's products is ________.

(Short Answer)
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Why should a mission statement be market oriented instead of product or technology oriented?

(Essay)
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Evaluating the results of marketing strategies and plans and taking corrective action to ensure that objectives are attained is called ________.

(Short Answer)
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Which of the following is the process of dividing a market into distinct groups of buyers with different needs,characteristics,or behaviours?

(Multiple Choice)
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Which of the following provides an answer to this question: What is our purpose and what do we want to achieve?

(Multiple Choice)
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The process of developing and maintaining a strategic fit between the organization's goals and capabilities and its changing marketing opportunities is called ___________ .

(Short Answer)
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Today the four Ps are compared to the four Cs.Product and place are called ________ and ________,respectively.

(Short Answer)
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Favorite Memories specializes in serving gift shoppers that major competitors overlook and ignore.Which of the following best describes Favorite Memories?

(Multiple Choice)
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A strategic business unit (SBU)is a company division or product line,never a single product or brand.

(True/False)
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Canadian Tire sells tools and home-improvement products.The retailer defines its ________ as such: "to offer products and services to meet the everyday needs of Canadian families-today and tomorrow."

(Short Answer)
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