Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships
Exam 1: Marketing: Creating and Capturing Customer Value151 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships149 Questions
Exam 3: Analyzing the Marketing Environment127 Questions
Exam 4: Sustainable Marketing: Social Responsibility and Ethics133 Questions
Exam 5: Managing Marketing Information to Gain Customer Insights130 Questions
Exam 6: Consumer Markets and Consumer Buyer Behaviour141 Questions
Exam 7: Business Markets and Business Buyer Behaviour141 Questions
Exam 8: Customer-Driven Marketing Strategy: Creating Value for Target Customers140 Questions
Exam 9: Products,services,and Brands: Building Customer Value146 Questions
Exam 10: New-Product Development and Product Life-Cycle Strategies148 Questions
Exam 11: Pricing144 Questions
Exam 12: Marketing Channels: Delivering Customer Value139 Questions
Exam 13: Retailing and Wholesaling137 Questions
Exam 14: Communicating Customer Value: Integrated Marketing Communications Strategy134 Questions
Exam 15: Advertising and Public Relations140 Questions
Exam 16: Personal Selling and Sales Promotion148 Questions
Exam 17: Direct and Online Marketing: Building Direct Customer Relationships135 Questions
Exam 18: Creating Competitive Advantage151 Questions
Exam 19: The Global Marketplace135 Questions
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The growth strategy of diversification involves offering modified or new products to current markets.
(True/False)
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Kimball Gardens is a company that operates as two distinct businesses: one that sells lawn and garden products and one that markets booklets.Each business is called a ________.
(Short Answer)
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Question marks in the BCG matrix require a lot of cash to hold their share,let alone increase it.
(True/False)
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Guided by marketing strategy,the company designs a marketing mix made up of factors under its control: product,price,place,and promotion.
(True/False)
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When evaluating strategic business units (SBUs),most portfolio analysis methods evaluate on two dimensions,namely ________ and ________.
(Short Answer)
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In the four Ps of the marketing mix,design,packaging,services,and variety all fall under the category of ________.
(Short Answer)
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Your new employer has asked you,as a new marketing graduate,to develop a group of potential customers who might respond in a similar way to a given set of marketing efforts.You have been asked to develop a(n)________.
(Short Answer)
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Once all of strategic business units (SBUs)have been identified,successful companies will often __________.
(Short Answer)
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Which of the following is the place a product occupies in the consumer's mind relative to competition?
(Multiple Choice)
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In SWOT analysis,which of the following would be considered a strength?
(Multiple Choice)
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Making more sales to current customers without changing a firm's products is ________.
(Short Answer)
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Why should a mission statement be market oriented instead of product or technology oriented?
(Essay)
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Evaluating the results of marketing strategies and plans and taking corrective action to ensure that objectives are attained is called ________.
(Short Answer)
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Which of the following is the process of dividing a market into distinct groups of buyers with different needs,characteristics,or behaviours?
(Multiple Choice)
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Which of the following provides an answer to this question: What is our purpose and what do we want to achieve?
(Multiple Choice)
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The process of developing and maintaining a strategic fit between the organization's goals and capabilities and its changing marketing opportunities is called ___________ .
(Short Answer)
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Today the four Ps are compared to the four Cs.Product and place are called ________ and ________,respectively.
(Short Answer)
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Favorite Memories specializes in serving gift shoppers that major competitors overlook and ignore.Which of the following best describes Favorite Memories?
(Multiple Choice)
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A strategic business unit (SBU)is a company division or product line,never a single product or brand.
(True/False)
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Canadian Tire sells tools and home-improvement products.The retailer defines its ________ as such: "to offer products and services to meet the everyday needs of Canadian families-today and tomorrow."
(Short Answer)
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