Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships

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Which of the following measures the profits generated by investments in marketing activities?

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McDonald's new mission says "being our customers' favorite place and way to eat." To be successful,McDonald's needs to now turn this mission into detailed ________.

(Short Answer)
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The purpose of strategic planning is to find ways in which your company can best use its strengths to take advantage of attractive opportunities in the environment.

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The image of a product in the minds of consumers is called market segmentation.

(True/False)
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Which of the following entails reducing the business portfolio by eliminating products that no longer fit the company's overall strategy?

(Multiple Choice)
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The four Ps concept takes the seller's view of the market.

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Which of the following is a useful tool for identifying growth opportunities?

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A company can divest a strategic business unit (SBU)by selling it or phasing it out and using the resources elsewhere.

(True/False)
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A common practice among marketers is to identify and develop new markets for their existing products.This practice is called ________.

(Short Answer)
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Explain market targeting and the guidelines marketers should use when choosing what markets to enter.

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Why is marketing analysis such an important part of marketing management?

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What is the role of a company's chief marketing officer (CMO)?

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A company's mission statement should be ________ and defined in terms of satisfying basic customer needs

(Short Answer)
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What is meant by a "marketing dashboard"?

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Saturn is "a different kind of company,different kind of a car"; the Hummer is "like nothing else." These statements reflect a firm's ________.

(Short Answer)
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A company's mission statement serves as a statement of ________.

(Short Answer)
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The ________ organizational system's main advantage is that the company is organized around the needs of specific market segments.

(Short Answer)
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What does the term value-delivery network mean? Explain.

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Disney is identifying and developing new markets for its theme parks.Disney is exploring possibilities for ________.

(Short Answer)
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A marketing plan begins with an executive summary,which quickly overviews goals and ________.

(Short Answer)
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