Exam 12: Decision Making and Organizational Learning

Devil's advocacy:

Which of the following is an example of explorative learning?

In the Organizational Insight in your text, Bill Gates used the Garbage Can model of decision making when examining which decision?

The unstructured model of decision making is characterized by all of the following except

Game theory utilizes all of following concepts except ________.

Organizational learning is higher in organizations that have an adaptive culture, versus an inert culture.

Exploration is a type of learning where organizational members search for new kinds or forms of organizational activities.

Organizational learning needs to be encouraged at what four levels?

Team learning is more important than individual learning because:

When managers lose control of a situation, they often centralize authority in the mistaken belief that this will give them greater control.

A diverse top-management team facilitates organizational learning.

Which of the following models of decision making is used the least?

A customer wants to return a shirt that is too small to a national retail store. The retail manager will most likely make a:

The unstructured model of decision making recognizes that decision making occurs in a series of small steps that add up to a major decision over time.

Nystrom and Starbuck suggest that all of the following impede new learning except ________.

A study of how hospitals in California responded to a doctors' strike indicated that hospitals that managed the strike more easily had:

Senge encourages workers to develop a sense of personal mastery by:

Systems thinking:

Exploitative learning involves looking for new kinds of organizational activities.

An "organized anarchy" is a characteristic of which of the following models of decision making?