Exam 12: Decision Making and Organizational Learning

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The "frequency" bias is about managers who assume that because they see an event occur many times, that it must be occurring throughout the organization.

(True/False)
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The main conceptual difference between the rational model and the Carnegie model is that the rational model does not consider the effects of satisficing, bounded rationality, or coalitions.

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The rational model ignores all except ________.

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Exploitation is a type of learning where organizational members learn ways of refining and improving existing organizational activities.

(True/False)
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A large restaurant chain notices that many bad decisions have been made. For example, various restaurants are complaining about their lack of freedom to tailor menus to local tastes. The corporate marketing vice president insists on making all decisions. The company also expanded into Mexico, where it has done poorly, but the company refuses to exit. What are some reasons for these bad decisions, and what can the company do to improve organizational learning?

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In the type of top-management team known as the wheel configuration:

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Which type of interdependence promotes group level learning?

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Managers sometimes make good decisions by chance.

(True/False)
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A collateral organizational structure:

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A new CEO of a large manufacturing company has noticed that although he or she has emphasized the importance of organizational learning, little learning has occurred. What steps can be taken at the various levels in this company to foster learning?

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Inert cultures are generally make cautious and conservative decisions.

(True/False)
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