Exam 2: Writing Effectively for Your Audience, Purpose, and Medium

During the process of editing her report, Lexi discovers that she has consistently misspelled the name of a major customer. The most efficient way for Lexi to fix this mistake would be to use the ______ tool.

Which of the following is a commonly used complimentary close in today's business letters?

With respect to the email format, Cc stands for

If your reader's software is not compatible with your version of Microsoft Word, saving to an earlier version will preserve all your formatting and styles.

Describe computer tools that can facilitate the revision stage of creating a business message.

Business writers should think of the three stages of writing as strictly chronological or separate.

The high costs associated with using email are the reason why most businesses do not use it for communicating with their internal audiences.

Which of the following statements about emails is true?

As part of a product development team, Renata needs to collect information about the target market, potential suppliers of components of the new product, sites for producing the product, and projected labor costs. Which of the following technology tools will help her organize her notes as she does her research?

Which of the following writing styles should be used in an email report to the client of a research organization?

Which of the following is true about the process of writing?

Which of the following statements about informal writing is true?

Memorandums can be distinguished from other messages primarily by their

On the job, companies often monitor employees' computer activity to detect inappropriate or unethical behavior or disclosure of proprietary information.

List and briefly explain the different steps involved in the planning stage of creating a business message.

Keiko wants to include a flowchart in her Microsoft Word document. Which of the following tools will help her to do that?

While it is necessary to plan your message keeping your audience in mind, concentrating on the audience's interests in later stages will impede the writing process.

Which of the following forms of communication places a strong emphasis on brevity?

Qing is writing a cover letter to a prospective employer, Chris Ryan, a sales manager at Durable Gasket Company. Qing took the name from the job posting, so he is unsure of Chris's gender. Even a search of the company website proved unhelpful. How should Qing address Chris in his letter?

Which of the following statements about the planning stage of the writing process is true?