Question 1

________ headings identify a topic but do little more; ________ headings guide readers to think in certain ways about a topic.

Accepted Answer

A) Topical; interrogative 
B) Universal; relational 
C) Descriptive; informative 
D) First level; second level 
E) Major; sub 
A) Topical; interrogative 
B) Universal; relational 
C) Descriptive; informative 
D) First level; second level 
E) Major; sub

Question 2

A ________ is a verb that has been changed into a noun or an adjective.

Accepted Answer

A) transitive verb 
B) transformed predicate 
C) predicate nominative 
D) camouflaged verb 
E) camouflaged pronoun 
A) transitive verb 
B) transformed predicate 
C) predicate nominative 
D) camouflaged verb 
E) camouflaged pronoun

Question 3

When you're writing a business message,use headings and subheadings to

Accepted Answer

A) achieve parallelism. 
B) identify subordinate clauses. 
C) focus on specific ideas. 
D) minimize the relationship between ideas. 
E) group related paragraphs together. 
A) achieve parallelism. 
B) identify subordinate clauses. 
C) focus on specific ideas. 
D) minimize the relationship between ideas. 
E) group related paragraphs together.

Question 4

Messages with spelling and grammar errors create an impression of

Accepted Answer

A) multitasking. 
B) poor autocorrecting software. 
C) blog use. 
D) simple revision focus. 
E) poor quality thinking. 
A) multitasking. 
B) poor autocorrecting software. 
C) blog use. 
D) simple revision focus. 
E) poor quality thinking.

Question 5

Why is it important to select the right typeface for a business message?

Accepted Answer

Typeface refers to the physical design o

Question 6

Word combinations such as basic fundamentals,anonymous stranger,and future plans are examples of

Accepted Answer

A) predicates. 
B) redundancies. 
C) split modifiers. 
D) camouflaged verbs. 
E) parallel terms. 
A) predicates. 
B) redundancies. 
C) split modifiers. 
D) camouflaged verbs. 
E) parallel terms.

Question 7

Briefly describe at least three advantages of using lists in business documents.

Accepted Answer

Lists can show the sequence of your idea

Question 8

To draw attention to important points or terms italic type is more effective than boldface.

Accepted Answer

A) True 
 B)False

Question 9

According to your textbook,lines of text that are justified are

Accepted Answer

A) set flush or aligned vertically on both the right and left. 
B) presented in bold and italics. 
C) set flush left and ragged on the right. 
D) set flush right and ragged on the left. 
E) centered on the page. 
A) set flush or aligned vertically on both the right and left. 
B) presented in bold and italics. 
C) set flush left and ragged on the right. 
D) set flush right and ragged on the left. 
E) centered on the page.

Question 10

When evaluating the work of others,you should

Accepted Answer

A) make sure you understand the writer's intent before you begin suggesting or making changes. 
B) talk with the writer about his or her intent only after you suggest changes,since this is a good way to test the effectiveness of the document. 
C) avoid talking with the writer about the document,since other readers may not have that opportunity. 
D) compare the other person's writing style with your own,and if yours is better,rewrite the document in your own style. 
E) suggest ways to improve the writing,even if you don't believe the author really needs them. 
A) make sure you understand the writer's intent before you begin suggesting or making changes. 
B) talk with the writer about his or her intent only after you suggest changes,since this is a good way to test the effectiveness of the document. 
C) avoid talking with the writer about the document,since other readers may not have that opportunity. 
D) compare the other person's writing style with your own,and if yours is better,rewrite the document in your own style. 
E) suggest ways to improve the writing,even if you don't believe the author really needs them.

Question 11

Using white space in a document

Accepted Answer

A) is considered "cheating." 
B) is only an option when you can't use color. 
C) makes your document look unappealing. 
D) provides visual contrast. 
E) is helpful when you lack adequate information. 
A) is considered "cheating." 
B) is only an option when you can't use color. 
C) makes your document look unappealing. 
D) provides visual contrast. 
E) is helpful when you lack adequate information.

Question 12

Because of security concerns,files should be sent

Accepted Answer

A) as word processor files. 
B) as emails. 
C) as PDF files. 
D) using embedded links. 
E) as an Adobe Acrobat file. 
A) as word processor files. 
B) as emails. 
C) as PDF files. 
D) using embedded links. 
E) as an Adobe Acrobat file.

Question 13

Many changes made to improve clarity will also improve

Accepted Answer

A) parallelism. 
B) tone. 
C) understanding. 
D) readability index scores. 
E) conciseness. 
A) parallelism. 
B) tone. 
C) understanding. 
D) readability index scores. 
E) conciseness.

Question 14

Regarding the three-step writing process,all of the following except ________ are important elements of the completing step.

Accepted Answer

A) proofreading the message 
B) revising the message 
C) forecasting the message 
D) producing the message 
E) distributing the message 
A) proofreading the message 
B) revising the message 
C) forecasting the message 
D) producing the message 
E) distributing the message

Question 15

When ________ are strung together as modifiers,they should be replaced with a single well-chosen word to make the sentence easier to read.

Accepted Answer

A) bullet points. 
B) dangling modifiers. 
C) dependent clauses. 
D) nouns. 
E) references. 
A) bullet points. 
B) dangling modifiers. 
C) dependent clauses. 
D) nouns. 
E) references.

Question 16

When creating a list for a business document,

Accepted Answer

A) always use bullets,rather than numbers or letters. 
B) mix listed items as phrases and sentences. 
C) be sure to introduce it clearly. 
D) any text in the list should be typed in all caps. 
E) make sure it contains at least 7 items. 
A) always use bullets,rather than numbers or letters. 
B) mix listed items as phrases and sentences. 
C) be sure to introduce it clearly. 
D) any text in the list should be typed in all caps. 
E) make sure it contains at least 7 items.

Question 17

During the proofreading process,if you plan to focus on writing errors,look at

Accepted Answer

A) grammar errors. 
B) content layout. 
C) missing source notes. 
D) organization. 
E) format. 
A) grammar errors. 
B) content layout. 
C) missing source notes. 
D) organization. 
E) format.

Question 18

Which of the following will best improve the message's readability?

Accepted Answer

A) using long,parallel sentences 
B) avoiding bulleted and numbered lists 
C) using headings and subheadings 
D) making sure that the information is accurate,relevant,and sufficient 
E) writing in the past tense 
A) using long,parallel sentences 
B) avoiding bulleted and numbered lists 
C) using headings and subheadings 
D) making sure that the information is accurate,relevant,and sufficient 
E) writing in the past tense

Question 19

The amount of work involved in receiving a message is an aspect of

Accepted Answer

A) cost. 
B) convenience. 
C) timeliness. 
D) security. 
E) privacy. 
A) cost. 
B) convenience. 
C) timeliness. 
D) security. 
E) privacy.

Question 20

Which of the following techniques can help you proofread more effectively?

Accepted Answer

A) Read each page backward,from the bottom to the top. 
B) Proofread the document as soon as you complete the draft. 
C) To ensure consistency,proofread long documents from beginning to end without stopping. 
D) Always proofread using your monitor (rather than printing out a hard copy of the document). 
E) Try to find all errors in one pass. 
A) Read each page backward,from the bottom to the top. 
B) Proofread the document as soon as you complete the draft. 
C) To ensure consistency,proofread long documents from beginning to end without stopping. 
D) Always proofread using your monitor (rather than printing out a hard copy of the document). 
E) Try to find all errors in one pass.

headings identify a topic but do little more; headings guide readers to think in certain ways about a topic.

A ________ is a verb that has been changed into a noun or an adjective.

When you're writing a business message,use headings and subheadings to

Messages with spelling and grammar errors create an impression of

Why is it important to select the right typeface for a business message?

Word combinations such as basic fundamentals,anonymous stranger,and future plans are examples of

Briefly describe at least three advantages of using lists in business documents.

To draw attention to important points or terms italic type is more effective than boldface.

According to your textbook,lines of text that are justified are

When evaluating the work of others,you should

Using white space in a document

Because of security concerns,files should be sent

Many changes made to improve clarity will also improve

Regarding the three-step writing process,all of the following except ________ are important elements of the completing step.

When ________ are strung together as modifiers,they should be replaced with a single well-chosen word to make the sentence easier to read.

When creating a list for a business document,

During the proofreading process,if you plan to focus on writing errors,look at

Which of the following will best improve the message's readability?

The amount of work involved in receiving a message is an aspect of

Which of the following techniques can help you proofread more effectively?

Professional Communication in a Digital, social, mobile World

Collaboration, interpersonal Communication, and Business Etiquette

Communication Challenges in a Diverse, global Marketplace

Planning Business Messages

Writing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Developing and Delivering Business Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, mechanics, and Usage

Filters

Exam 6: Completing Business Messages

________ headings identify a topic but do little more; ________ headings guide readers to think in certain ways about a topic.

A ________ is a verb that has been changed into a noun or an adjective.

When you're writing a business message,use headings and subheadings to

Messages with spelling and grammar errors create an impression of

Why is it important to select the right typeface for a business message?

Word combinations such as basic fundamentals,anonymous stranger,and future plans are examples of

Briefly describe at least three advantages of using lists in business documents.

To draw attention to important points or terms italic type is more effective than boldface.

According to your textbook,lines of text that are justified are

When evaluating the work of others,you should

Using white space in a document

Because of security concerns,files should be sent

Many changes made to improve clarity will also improve

Regarding the three-step writing process,all of the following except ________ are important elements of the completing step.

When ________ are strung together as modifiers,they should be replaced with a single well-chosen word to make the sentence easier to read.

When creating a list for a business document,

During the proofreading process,if you plan to focus on writing errors,look at

Which of the following will best improve the message's readability?

The amount of work involved in receiving a message is an aspect of

Which of the following techniques can help you proofread more effectively?

Professional Communication in a Digital, social, mobile World

Collaboration, interpersonal Communication, and Business Etiquette

Communication Challenges in a Diverse, global Marketplace

Planning Business Messages

Writing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Developing and Delivering Business Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, mechanics, and Usage

Filters

headings identify a topic but do little more; headings guide readers to think in certain ways about a topic.