Question 1

You can improve the clarity of your messages if you break up overly long sentences into shorter sentences.

Accepted Answer

A) True 
 B)False

Question 2

According to your textbook,proofreading is

Accepted Answer

A) unnecessary for digital communication. 
B) the quality inspection stage for a document. 
C) a casual scan up and down the page or screen. 
D) something you do immediately after finishing a document. 
E) more difficult on mobile devices. 
A) unnecessary for digital communication. 
B) the quality inspection stage for a document. 
C) a casual scan up and down the page or screen. 
D) something you do immediately after finishing a document. 
E) more difficult on mobile devices.

Question 3

To edit for conciseness,

Accepted Answer

A) eliminate wordy phrases. 
B) add relative pronouns. 
C) use longer,more complex words. 
D) add redundancy. 
E) include double modifiers. 
A) eliminate wordy phrases. 
B) add relative pronouns. 
C) use longer,more complex words. 
D) add redundancy. 
E) include double modifiers.

Question 4

Which of the following is not a technique for helping readers who skim your document?

Accepted Answer

A) using lists and bullets instead of narrative 
B) keeping all sentences the same length 
C) including headings and subheadings 
D) using shorter paragraphs 
E) using informative headings 
A) using lists and bullets instead of narrative 
B) keeping all sentences the same length 
C) including headings and subheadings 
D) using shorter paragraphs 
E) using informative headings

Question 5

Explain the importance and process of proofreading.

Accepted Answer

Proofreading is important because it is

Question 6

When you're using digital media to write a message,you don't need to worry about grammar,spelling,or clarity.

Accepted Answer

A) True 
 B)False

Question 7

"Visible to the eye" is an example of

Accepted Answer

A) a cliché. 
B) a redundancy. 
C) the passive voice. 
D) obsolete language. 
E) hedging. 
A) a cliché. 
B) a redundancy. 
C) the passive voice. 
D) obsolete language. 
E) hedging.

Question 8

Readability indexes measure ________,so they offer a useful reference point for improving your writing.

Accepted Answer

A) style and syntax 
B) sentence length 
C) tone of voice 
D) proper word usage 
E) correct spelling and grammar 
A) style and syntax 
B) sentence length 
C) tone of voice 
D) proper word usage 
E) correct spelling and grammar

Question 9

When sending large files,use ________ to shrink the size of the email attachment.

Accepted Answer

A) a PDF file 
B) Adobe Acrobat 
C) printed copies of the bulk of the material 
D) a file compression utility 
E) recordable media 
A) a PDF file 
B) Adobe Acrobat 
C) printed copies of the bulk of the material 
D) a file compression utility 
E) recordable media

Question 10

In business communication,the ________ of a message usually have the greatest impact on the readers.

Accepted Answer

A) body paragraphs 
B) appendix sections 
C) topics and subtopics 
D) beginning and ending sections 
E) visual aids 
A) body paragraphs 
B) appendix sections 
C) topics and subtopics 
D) beginning and ending sections 
E) visual aids

Question 11

Centered type is commonly used for

Accepted Answer

A) making the document easier to read. 
B) text paragraphs. 
C) headings and subheadings. 
D) bullet lists. 
E) visual aids. 
A) making the document easier to read. 
B) text paragraphs. 
C) headings and subheadings. 
D) bullet lists. 
E) visual aids.

Question 12

When you begin the ________,focus your attention on content,organization,style,and tone.

Accepted Answer

A) production process 
B) editing process 
C) revision process 
D) research process 
E) distribution process 
A) production process 
B) editing process 
C) revision process 
D) research process 
E) distribution process

Question 13

Although you should vary the length of paragraphs in your business messages,in general you should strive for short paragraphs.

Accepted Answer

A) True 
 B)False

Question 14

What three functions do effective headings serve in business documents? Explain each one.

Accepted Answer

Headings contribute to the document's or

Question 15

The term ________ refers to the physical design of letters,numbers,and other text characters.

Accepted Answer

A) type style 
B) typography 
C) typeface 
D) serigraphy 
E) white space 
A) type style 
B) typography 
C) typeface 
D) serigraphy 
E) white space

Question 16

When you're proofreading a workplace document,treat the process as a

Accepted Answer

A) survey of convenience,security,and privacy issues. 
B) casual scan up and down the page or the screen. 
C) methodical procedure in which you look for specific problems that may occur. 
D) review of the content,organization,style,and tone of the document. 
E) review of spelling and grammar. 
A) survey of convenience,security,and privacy issues. 
B) casual scan up and down the page or the screen. 
C) methodical procedure in which you look for specific problems that may occur. 
D) review of the content,organization,style,and tone of the document. 
E) review of spelling and grammar.

Question 17

White space provides ________ for the reader.

Accepted Answer

A) resting points 
B) design elements 
C) an identification of important information 
D) justification 
E) headings 
A) resting points 
B) design elements 
C) an identification of important information 
D) justification 
E) headings

Question 18

The ________ of a message involves the total effect of elements such as page or screen design,typography,and graphics.

Accepted Answer

A) resonance 
B) semantic structure 
C) production quality 
D) information value 
E) layout 
A) resonance 
B) semantic structure 
C) production quality 
D) information value 
E) layout

Question 19

According to professional proofreaders,________ will help to ensure high-quality results.

Accepted Answer

A) multitasking to get more done 
B) concentrating on what you're doing 
C) reviewing complex digital documents on-screen 
D) reading large amounts of material in one sitting 
E) having someone else read the document 
A) multitasking to get more done 
B) concentrating on what you're doing 
C) reviewing complex digital documents on-screen 
D) reading large amounts of material in one sitting 
E) having someone else read the document

Question 20

Word endings such as -ion,-ing,and -ment often change verbs into nouns and are referred to as

Accepted Answer

A) noun sequences. 
B) awkward references. 
C) camouflaged verbs. 
D) parallel nouns. 
E) dangling modifiers. 
A) noun sequences. 
B) awkward references. 
C) camouflaged verbs. 
D) parallel nouns. 
E) dangling modifiers.

You can improve the clarity of your messages if you break up overly long sentences into shorter sentences.

According to your textbook,proofreading is

To edit for conciseness,

Which of the following is not a technique for helping readers who skim your document?

Explain the importance and process of proofreading.

When you're using digital media to write a message,you don't need to worry about grammar,spelling,or clarity.

"Visible to the eye" is an example of

Readability indexes measure ________,so they offer a useful reference point for improving your writing.

When sending large files,use ________ to shrink the size of the email attachment.

In business communication,the ________ of a message usually have the greatest impact on the readers.

Centered type is commonly used for

When you begin the ________,focus your attention on content,organization,style,and tone.

Although you should vary the length of paragraphs in your business messages,in general you should strive for short paragraphs.

What three functions do effective headings serve in business documents? Explain each one.

The term ________ refers to the physical design of letters,numbers,and other text characters.

When you're proofreading a workplace document,treat the process as a

White space provides ________ for the reader.

The ________ of a message involves the total effect of elements such as page or screen design,typography,and graphics.

According to professional proofreaders,________ will help to ensure high-quality results.

Word endings such as -ion,-ing,and -ment often change verbs into nouns and are referred to as

Professional Communication in a Digital, social, mobile World

Collaboration, interpersonal Communication, and Business Etiquette

Communication Challenges in a Diverse, global Marketplace

Planning Business Messages

Writing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Developing and Delivering Business Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, mechanics, and Usage

Filters

Exam 6: Completing Business Messages

You can improve the clarity of your messages if you break up overly long sentences into shorter sentences.

According to your textbook,proofreading is

To edit for conciseness,

Which of the following is not a technique for helping readers who skim your document?

Explain the importance and process of proofreading.

When you're using digital media to write a message,you don't need to worry about grammar,spelling,or clarity.

"Visible to the eye" is an example of

Readability indexes measure ________,so they offer a useful reference point for improving your writing.

When sending large files,use ________ to shrink the size of the email attachment.

In business communication,the ________ of a message usually have the greatest impact on the readers.

Centered type is commonly used for

When you begin the ________,focus your attention on content,organization,style,and tone.

Although you should vary the length of paragraphs in your business messages,in general you should strive for short paragraphs.

What three functions do effective headings serve in business documents? Explain each one.

The term ________ refers to the physical design of letters,numbers,and other text characters.

When you're proofreading a workplace document,treat the process as a

White space provides ________ for the reader.

The ________ of a message involves the total effect of elements such as page or screen design,typography,and graphics.

According to professional proofreaders,________ will help to ensure high-quality results.

Word endings such as -ion,-ing,and -ment often change verbs into nouns and are referred to as

Professional Communication in a Digital, social, mobile World

Collaboration, interpersonal Communication, and Business Etiquette

Communication Challenges in a Diverse, global Marketplace

Planning Business Messages

Writing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Developing and Delivering Business Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, mechanics, and Usage

Filters