Question 1

Work groups typically generate more positive synergy than do work teams.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following types of teams is most likely to be assembled to improve the efficiency of a company's production process?

Accepted Answer

A)  cross-functional 
B)  problem-solving 
C)  self-managed 
D)  critical 
E)  task 
A)  cross-functional 
B)  problem-solving 
C)  self-managed 
D)  critical 
E)  task

Question 3

In a ________ team, the manager's job becomes more about managing outside the team.

Accepted Answer

A)  technical 
B)  self-managed 
C)  problem-solving 
D)  task 
E)  virtual 
A)  technical 
B)  self-managed 
C)  problem-solving 
D)  task 
E)  virtual

Question 4

In addition to evaluating and rewarding employees for their individual contributions, management should consider using ________ to reinforce team effort and commitment.

Accepted Answer

A)  personalized incentives 
B)  consistent wages for all team members 
C)  individual performance evaluations 
D)  fixed hourly wages 
E)  profit sharing 
A)  personalized incentives 
B)  consistent wages for all team members 
C)  individual performance evaluations 
D)  fixed hourly wages 
E)  profit sharing

Question 5

Self-managed teams typically consist of ________ employees.

Accepted Answer

A)  two to four 
B)  four to eight 
C)  ten to fifteen 
D)  twenty to thirty 
E)  forty to fifty 
A)  two to four 
B)  four to eight 
C)  ten to fifteen 
D)  twenty to thirty 
E)  forty to fifty

Question 6

Research has shown that having a positive experience working within a team can also influence one's ________.

Accepted Answer

A)  attitudes toward diversity 
B)  abilities 
C)  job satisfaction 
D)  views on management 
E)  personal decision making 
A)  attitudes toward diversity 
B)  abilities 
C)  job satisfaction 
D)  views on management 
E)  personal decision making

Question 7

Teams that are composed of people who score high on ________ are more creative and innovative.

Accepted Answer

A)  emotional stability 
B)  agreeableness 
C)  openness to experience 
D)  extraversion 
E)  conscientiousness 
A)  emotional stability 
B)  agreeableness 
C)  openness to experience 
D)  extraversion 
E)  conscientiousness

Question 8

Teams are an effective means for management to democratize organizations and increase employee motivation.

Accepted Answer

A) True 
 B)False

Question 9

Laski United is a rock group that has been around for 5 years and has just had their first #1 hit. This band would be best described as a ________.

Accepted Answer

A)  work group 
B)  work team 
C)  problem-solving team 
D)  cross-functional team 
E)  self-managed team 
A)  work group 
B)  work team 
C)  problem-solving team 
D)  cross-functional team 
E)  self-managed team

Question 10

With reference to the team effectiveness model, what does the personality factor of team composition focus on?

Accepted Answer

A)  members' knowledge and skills 
B)  members' leadership qualities 
C)  members' conscientiousness and openness to experience 
D)  members' role allocation 
E)  members' cultural and demographic diversity 
A)  members' knowledge and skills 
B)  members' leadership qualities 
C)  members' conscientiousness and openness to experience 
D)  members' role allocation 
E)  members' cultural and demographic diversity

Question 11

Effective teams have confidence in themselves and believe they can succeed. This confidence is called ________.

Accepted Answer

A)  social facilitation 
B)  goal congruence 
C)  social loafing 
D)  team efficacy 
E)  self-serving bias 
A)  social facilitation 
B)  goal congruence 
C)  social loafing 
D)  team efficacy 
E)  self-serving bias

Question 12

Explain how organizations can create team players.

Accepted Answer

The primary options managers have for tr

Question 13

Task conflicts are almost always dysfunctional.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements best defines a work group?

Accepted Answer

A)  A work group's performance is generally greater than the sum of its inputs from individual members. 
B)  A work group interacts primarily to share information, rather than to engage in work that requires joint effort. 
C)  A work group consists of 5 or more people who work collaboratively. 
D)  A work group has a positive synergy and no active group dynamics, resulting in greater outputs. 
E)  A work group is a group comprised of 10 or more people who belong to the same department. 
A)  A work group's performance is generally greater than the sum of its inputs from individual members. 
B)  A work group interacts primarily to share information, rather than to engage in work that requires joint effort. 
C)  A work group consists of 5 or more people who work collaboratively. 
D)  A work group has a positive synergy and no active group dynamics, resulting in greater outputs. 
E)  A work group is a group comprised of 10 or more people who belong to the same department.

Question 15

The Boeing Company created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate shims on the company's C-17 program. This team is most likely to be an example of a ________ team.

Accepted Answer

A)  command 
B)  cross-functional 
C)  self-managed 
D)  problem-solving 
E)  task 
A)  command 
B)  cross-functional 
C)  self-managed 
D)  problem-solving 
E)  task

Question 16

Coasting on the group effort is termed ________.

Accepted Answer

A)  emotional labor 
B)  cognitive dissonance 
C)  social loafing 
D)  positivity offset 
E)  self-concordance 
A)  emotional labor 
B)  cognitive dissonance 
C)  social loafing 
D)  positivity offset 
E)  self-concordance

Question 17

You need to hire an analyst for an important project team. It is essential that the new employee work well on the already established team in order to meet the project's challenging deadlines. The most talented candidate doesn't have any team experience and when asked in the interview about his team experience he replied, "I prefer to work alone. I'm much more efficient alone." What should you do?

Accepted Answer

A)  Hire him and train him. 
B)  Hire him and hope that he learns. 
C)  Hire him and redesign the job. 
D)  Look for a different candidate. 
E)  Hire him and assign him a mentor. 
A)  Hire him and train him. 
B)  Hire him and hope that he learns. 
C)  Hire him and redesign the job. 
D)  Look for a different candidate. 
E)  Hire him and assign him a mentor.

Question 18

When teams have excess members, cohesiveness and mutual accountability decline.

Accepted Answer

A) True 
 B)False

Question 19

A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a ________ team.

Accepted Answer

A)  cross-functional 
B)  virtual 
C)  self-managed 
D)  problem-solving 
E)  task 
A)  cross-functional 
B)  virtual 
C)  self-managed 
D)  problem-solving 
E)  task

Question 20

Individuals with a positive ________ identity but without a positive ________ identity can become fixed to their teams and unwilling to coordinate with other teams within the organization.

Accepted Answer

A)  organizational; self-efficacy 
B)  self-efficacy; virtual 
C)  virtual; individual 
D)  individual; team 
E)  team; organizational 
A)  organizational; self-efficacy 
B)  self-efficacy; virtual 
C)  virtual; individual 
D)  individual; team 
E)  team; organizational

Work groups typically generate more positive synergy than do work teams.

Which of the following types of teams is most likely to be assembled to improve the efficiency of a company's production process?

In a ________ team, the manager's job becomes more about managing outside the team.

In addition to evaluating and rewarding employees for their individual contributions, management should consider using ________ to reinforce team effort and commitment.

Self-managed teams typically consist of ________ employees.

Research has shown that having a positive experience working within a team can also influence one's ________.

Teams that are composed of people who score high on ________ are more creative and innovative.

Teams are an effective means for management to democratize organizations and increase employee motivation.

Laski United is a rock group that has been around for 5 years and has just had their first #1 hit. This band would be best described as a ________.

With reference to the team effectiveness model, what does the personality factor of team composition focus on?

Effective teams have confidence in themselves and believe they can succeed. This confidence is called ________.

Explain how organizations can create team players.

Task conflicts are almost always dysfunctional.

Which of the following statements best defines a work group?

The Boeing Company created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate shims on the company's C-17 program. This team is most likely to be an example of a ________ team.

Coasting on the group effort is termed ________.

When teams have excess members, cohesiveness and mutual accountability decline.

A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a ________ team.

Individuals with a positive identity but without a positive identity can become fixed to their teams and unwilling to coordinate with other teams within the organization.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

Work groups typically generate more positive synergy than do work teams.

Which of the following types of teams is most likely to be assembled to improve the efficiency of a company's production process?

In a ________ team, the manager's job becomes more about managing outside the team.

In addition to evaluating and rewarding employees for their individual contributions, management should consider using ________ to reinforce team effort and commitment.

Self-managed teams typically consist of ________ employees.

Research has shown that having a positive experience working within a team can also influence one's ________.

Teams that are composed of people who score high on ________ are more creative and innovative.

Teams are an effective means for management to democratize organizations and increase employee motivation.

Laski United is a rock group that has been around for 5 years and has just had their first #1 hit. This band would be best described as a ________.

With reference to the team effectiveness model, what does the personality factor of team composition focus on?

Effective teams have confidence in themselves and believe they can succeed. This confidence is called ________.

Explain how organizations can create team players.

Task conflicts are almost always dysfunctional.

Which of the following statements best defines a work group?

The Boeing Company created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate shims on the company's C-17 program. This team is most likely to be an example of a ________ team.

Coasting on the group effort is termed ________.

When teams have excess members, cohesiveness and mutual accountability decline.

A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a ________ team.

Individuals with a positive ________ identity but without a positive ________ identity can become fixed to their teams and unwilling to coordinate with other teams within the organization.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Individuals with a positive identity but without a positive identity can become fixed to their teams and unwilling to coordinate with other teams within the organization.