Exam 10: Understanding Work Teams

What is the most simplistic way to maintain a shared mental model?

Which type of team is permanent, meets at a regular time, and addresses quality standards?

Which of the following statements is true regarding a work group?

The term "team cohesion" means members are emotionally attached to one another.

Which of the following statements is true regarding a cross-functional team?

The term "Hives" refers to which group?

You are the manager of a software design firm that develops software programs for clients using teams of specialists. One of your most successful teams has been together for nearly 5 years. In the past, this team has performed effectively, and you have been very satisfied with the team's output. Recently, however, you have noticed a marked decrease in the team's performance. You investigate to determine the problem. After interviewing all 7 team members, you determine that one of the team members performs routine administrative tasks that are rarely visible to any of the other team members. You suspect that this team member may be loafing off and lagging in his duties. You could most likely improve that team member's output by ________.

For creating good team players, an organization's reward system must be reworked to encourage competitive efforts rather than cooperative ones.

Myriam has been a standout team member at Amohalka Consulting for several years. She is always the first person to train new colleagues, share information, help resolve team conflicts, and master new and modern skills. Clearly, Myriam also does what in the organization?

One advantage of cross-functional teams is that they are easy to manage.

You are on a team which features individuals high in openness and emotional stability. What is the likely result of task conflict within your team? Why is this?

Evidence shows that teams that switch from a competitive to a cooperative system do not immediately ________.

Which of the following teams are more likely to be made up of employees from about the same hierarchical level but different work areas?

Diversity of members includes all of the following except ________.

Jack, your director of manufacturing, has created a team of eleven employees from quality control. Jack gives the team members the responsibility of planning and scheduling their own work, and making operating decisions. Also, members of this team evaluate each other's performance. This is an example of a ________ team.

Teams that consist of team members that score ________ are more likely to perform poorly.

Effective teams begin their work by ________.

Exercises that help individuals become team players include workshops on ________.

Cross-functional teams are not easy to manage because power is shifted due to the need for different expertise in different areas. What does this situation create?

Compared to traditional departments, teams tend to be less flexible and less responsive to changing events.