Question 1

________ teams are groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

Accepted Answer

A)  Critical 
B)  Self-managed work 
C)  Cross-functional 
D)  Problem-solving 
E)  Task 
A)  Critical 
B)  Self-managed work 
C)  Cross-functional 
D)  Problem-solving 
E)  Task

Question 2

Teams that switch from a competitive to a cooperative system tend to immediately start making better-quality decisions.

Accepted Answer

A) True 
 B)False

Question 3

The primary goal of a work team is information sharing.

Accepted Answer

A) True 
 B)False

Question 4

If team members have similar mental models then it means that the team members have similar ________.

Accepted Answer

A)  roles within the team 
B)  self-efficacy 
C)  knowledge and skills 
D)  beliefs about how the work gets done 
E)  attitudes towards social loafing 
A)  roles within the team 
B)  self-efficacy 
C)  knowledge and skills 
D)  beliefs about how the work gets done 
E)  attitudes towards social loafing

Question 5

________ teams are an effective way to allow people from diverse areas within an organization to exchange information, develop new ideas and solve problems, and coordinate complex projects.

Accepted Answer

A)  Self-managed 
B)  Problem-solving 
C)  Cross-functional 
D)  Task 
E)  Command 
A)  Self-managed 
B)  Problem-solving 
C)  Cross-functional 
D)  Task 
E)  Command

Question 6

________ results in a level of performance that is greater than the sum of the individual inputs.

Accepted Answer

A)  Synergy 
B)  Positive affect 
C)  Emotional labor 
D)  Cognitive dissonance 
E)  Emotional dissonance 
A)  Synergy 
B)  Positive affect 
C)  Emotional labor 
D)  Cognitive dissonance 
E)  Emotional dissonance

Question 7

Which of the following is true of teams?

Accepted Answer

A)  A team consists of two or more people who work independently, with distinct goals and strategies. 
B)  A team works over some time period to accomplish common goals related to some task-oriented purpose. 
C)  Groups are formed with a specific purpose in mind, while teams do not have a specific goal. 
D)  The members of a team operate relatively independently of each other, and other members are not essential to their accomplishment of goals. 
E)  Interactions among members within teams are more personal and informal than interactions between people in groups. 
A)  A team consists of two or more people who work independently, with distinct goals and strategies. 
B)  A team works over some time period to accomplish common goals related to some task-oriented purpose. 
C)  Groups are formed with a specific purpose in mind, while teams do not have a specific goal. 
D)  The members of a team operate relatively independently of each other, and other members are not essential to their accomplishment of goals. 
E)  Interactions among members within teams are more personal and informal than interactions between people in groups.

Question 8

One of the dangers of teams is that ________.

Accepted Answer

A)  someone might be a slacker 
B)  the same people end up doing all the work 
C)  team members can be swayed by fads 
D)  they are not truly effective 
E)  there are no dangers of teams 
A)  someone might be a slacker 
B)  the same people end up doing all the work 
C)  team members can be swayed by fads 
D)  they are not truly effective 
E)  there are no dangers of teams

Question 9

Not only is a climate of trust important within a team but so is ________.

Accepted Answer

A)  that teams have complete trust in their supervisor 
B)  that trust levels are balanced in favor of the hardest working individuals 
C)  that trust levels are symmetrical and balanced between team members 
D)  that team members trust one another but are suspicious of the supervisor 
E)  that teams form a coalition against other teams within the organization. 
A)  that teams have complete trust in their supervisor 
B)  that trust levels are balanced in favor of the hardest working individuals 
C)  that trust levels are symmetrical and balanced between team members 
D)  that team members trust one another but are suspicious of the supervisor 
E)  that teams form a coalition against other teams within the organization.

Question 10

In the case of a work team, individual efforts result in a level of performance greater than the sum of those individual inputs.

Accepted Answer

A) True 
 B)False

Question 11

Teamwork takes more time and often more resources than individual work.

Accepted Answer

A) True 
 B)False

Question 12

Eva is not getting the results she needs from her data base administration team. She believes that this problem is occurring because the administration team is a virtual team. Which of the following is one of the things that Eva should do to create an effective virtual team?

Accepted Answer

A)  Conduct training for improving interpersonal skills. 
B)  Allow more independence among members. 
C)  Monitor progress of the team closely. 
D)  Include peer evaluation in the appraisal system. 
E)  Avoid publicizing team successes company-wide. 
A)  Conduct training for improving interpersonal skills. 
B)  Allow more independence among members. 
C)  Monitor progress of the team closely. 
D)  Include peer evaluation in the appraisal system. 
E)  Avoid publicizing team successes company-wide.

Question 13

People scoring high on ________ are valuable in teams because they're good at backing up fellow team members and at sensing when that support is truly needed.

Accepted Answer

A)  conscientiousness 
B)  positivity 
C)  emotional stability 
D)  agreeableness 
E)  openness to experience 
A)  conscientiousness 
B)  positivity 
C)  emotional stability 
D)  agreeableness 
E)  openness to experience

Question 14

In the case of a team, when each member's contribution is not clearly visible, ________.

Accepted Answer

A)  team efficacy tends to increase 
B)  team cohesiveness tends to decrease 
C)  motivation of the team members tends to increase 
D)  team members tend to decrease their efforts 
E)  mutual accountability of the team members tends to decrease 
A)  team efficacy tends to increase 
B)  team cohesiveness tends to decrease 
C)  motivation of the team members tends to increase 
D)  team members tend to decrease their efforts 
E)  mutual accountability of the team members tends to decrease

Question 15

As compared to individual work, teamwork ________.

Accepted Answer

A)  involves fewer meetings 
B)  takes more time 
C)  needs less resources 
D)  decreases communication demands 
E)  decreases the need for conflict management 
A)  involves fewer meetings 
B)  takes more time 
C)  needs less resources 
D)  decreases communication demands 
E)  decreases the need for conflict management

Question 16

Teams differ from groups because ________.

Accepted Answer

A)  teams have no limits on the number of members, while groups have a restricted membership 
B)  members of teams work independently of each other, while those in groups show greater dependence on each other 
C)  members of teams work toward individual goals that may or may not be related, while groups have a common goal 
D)  members of teams have a specific task-related purpose, while groups do not 
E)  teams have a no fixed duration, while groups have a fixed duration 
A)  teams have no limits on the number of members, while groups have a restricted membership 
B)  members of teams work independently of each other, while those in groups show greater dependence on each other 
C)  members of teams work toward individual goals that may or may not be related, while groups have a common goal 
D)  members of teams have a specific task-related purpose, while groups do not 
E)  teams have a no fixed duration, while groups have a fixed duration

Question 17

Discuss the impact of conflicts on effectiveness of teams.

Accepted Answer

Conflict on a team isn't necessarily bad

Question 18

Teams composed of highly agreeable people are more creative and innovative.

Accepted Answer

A) True 
 B)False

Question 19

Janice is your director of sales. Since her team members are located in Europe, Asia, and North America, she has decided to use instant messaging to tie her team members together in order to develop a marketing strategy for a new product line. This is an example of a ________ team.

Accepted Answer

A)  problem-solving 
B)  self-managed 
C)  cross-functional 
D)  virtual 
E)  task-resolution 
A)  problem-solving 
B)  self-managed 
C)  cross-functional 
D)  virtual 
E)  task-resolution

Question 20

Discuss the difference between a work group and a work team.

Accepted Answer

A work group is a group that interacts p

________ teams are groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

Teams that switch from a competitive to a cooperative system tend to immediately start making better-quality decisions.

The primary goal of a work team is information sharing.

If team members have similar mental models then it means that the team members have similar ________.

________ teams are an effective way to allow people from diverse areas within an organization to exchange information, develop new ideas and solve problems, and coordinate complex projects.

________ results in a level of performance that is greater than the sum of the individual inputs.

Which of the following is true of teams?

One of the dangers of teams is that ________.

Not only is a climate of trust important within a team but so is ________.

In the case of a work team, individual efforts result in a level of performance greater than the sum of those individual inputs.

Teamwork takes more time and often more resources than individual work.

Eva is not getting the results she needs from her data base administration team. She believes that this problem is occurring because the administration team is a virtual team. Which of the following is one of the things that Eva should do to create an effective virtual team?

People scoring high on ________ are valuable in teams because they're good at backing up fellow team members and at sensing when that support is truly needed.

In the case of a team, when each member's contribution is not clearly visible, ________.

As compared to individual work, teamwork ________.

Teams differ from groups because ________.

Discuss the impact of conflicts on effectiveness of teams.

Teams composed of highly agreeable people are more creative and innovative.

Janice is your director of sales. Since her team members are located in Europe, Asia, and North America, she has decided to use instant messaging to tie her team members together in order to develop a marketing strategy for a new product line. This is an example of a ________ team.

Discuss the difference between a work group and a work team.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

________ teams are groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

Teams that switch from a competitive to a cooperative system tend to immediately start making better-quality decisions.

The primary goal of a work team is information sharing.

If team members have similar mental models then it means that the team members have similar ________.

________ teams are an effective way to allow people from diverse areas within an organization to exchange information, develop new ideas and solve problems, and coordinate complex projects.

________ results in a level of performance that is greater than the sum of the individual inputs.

Which of the following is true of teams?

One of the dangers of teams is that ________.

Not only is a climate of trust important within a team but so is ________.

In the case of a work team, individual efforts result in a level of performance greater than the sum of those individual inputs.

Teamwork takes more time and often more resources than individual work.

Eva is not getting the results she needs from her data base administration team. She believes that this problem is occurring because the administration team is a virtual team. Which of the following is one of the things that Eva should do to create an effective virtual team?

People scoring high on ________ are valuable in teams because they're good at backing up fellow team members and at sensing when that support is truly needed.

In the case of a team, when each member's contribution is not clearly visible, ________.

As compared to individual work, teamwork ________.

Teams differ from groups because ________.

Discuss the impact of conflicts on effectiveness of teams.

Teams composed of highly agreeable people are more creative and innovative.

Janice is your director of sales. Since her team members are located in Europe, Asia, and North America, she has decided to use instant messaging to tie her team members together in order to develop a marketing strategy for a new product line. This is an example of a ________ team.

Discuss the difference between a work group and a work team.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters