Question 1

Which of the following statements is true regarding self-managed work teams?

Accepted Answer

A)  Self-managed work teams typically consist of forty to fifty employees. 
B)  Self-managed work teams typically manage conflicts well. 
C)  Members of self-managed work teams typically report lower job satisfaction. 
D)  Self-managed work teams are typically composed of employees from different departments who work independent of each other. 
E)  In the case of self-managed work teams, supervisory positions take on decreased importance. 
A)  Self-managed work teams typically consist of forty to fifty employees. 
B)  Self-managed work teams typically manage conflicts well. 
C)  Members of self-managed work teams typically report lower job satisfaction. 
D)  Self-managed work teams are typically composed of employees from different departments who work independent of each other. 
E)  In the case of self-managed work teams, supervisory positions take on decreased importance.

Question 2

The team effectiveness model classifies the key components of effective teams into three general categories; context, composition, and process. Which of the following variables belongs to the composition category?

Accepted Answer

A)  adequate resources 
B)  conflict level 
C)  team efficacy 
D)  performance evaluation system 
E)  personality of team members 
A)  adequate resources 
B)  conflict level 
C)  team efficacy 
D)  performance evaluation system 
E)  personality of team members

Question 3

You are a member of a team of eight individuals from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. You are most likely a member of a self-managed work team.

Accepted Answer

A) True 
 B)False

Question 4

Discuss the effect of team size on effectiveness of teams.

Accepted Answer

Generally speaking, the most effective t

Question 5

When teams are under acute stress, they are particularly likely to have ________.

Accepted Answer

A)  inaccurate mental models 
B)  high team efficacy 
C)  goal congruence 
D)  a self-serving bias 
E)  high reflexivity 
A)  inaccurate mental models 
B)  high team efficacy 
C)  goal congruence 
D)  a self-serving bias 
E)  high reflexivity

Question 6

Teams should be used when tasks are interdependent.

Accepted Answer

A) True 
 B)False

Question 7

You are vice-president of a division of a large, multi-national company that makes electronic equipment for consumers and the military. Your company has several teams and there are several managers managing those teams. Joan, your director of accounting, has created a team of seven employees from the accounts payable department who meet for three hours a week to discuss ways of improving quality, efficiency and the work environment. This is an example of a ________ team.

Accepted Answer

A)  problem-solving 
B)  self-managed 
C)  cross-functional 
D)  virtual 
E)  task-resolution 
A)  problem-solving 
B)  self-managed 
C)  cross-functional 
D)  virtual 
E)  task-resolution

Question 8

Leadership is especially important in ________, in which different teams coordinate their efforts to produce a desired outcome.

Accepted Answer

A)  technical teams 
B)  self-managed teams 
C)  problem-solving teams 
D)  management teams 
E)  multi-team systems 
A)  technical teams 
B)  self-managed teams 
C)  problem-solving teams 
D)  management teams 
E)  multi-team systems

Question 9

Which of the following is not one of the key components of effective teams?

Accepted Answer

A)  team efficacy 
B)  large size 
C)  adequate resources 
D)  member flexibility 
E)  leadership and structure 
A)  team efficacy 
B)  large size 
C)  adequate resources 
D)  member flexibility 
E)  leadership and structure

Question 10

Describe and discuss self-managed work teams.

Accepted Answer

Self-managed work teams are groups of em

Question 11

Diversity is an asset for teams where tasks ________.

Accepted Answer

A)  require a variety of viewpoints 
B)  are simple 
C)  involve emotional labor 
D)  are highly technical 
E)  required for completing the work are highly interdependent 
A)  require a variety of viewpoints 
B)  are simple 
C)  involve emotional labor 
D)  are highly technical 
E)  required for completing the work are highly interdependent

Question 12

Which of the following statements is true regarding a work team?

Accepted Answer

A)  Today, work teams are rarely used in organizations. 
B)  Work teams are less flexible than traditional departments. 
C)  Work teams generate positive synergy through coordinated effort. 
D)  Work teams are less responsive to changing events than are traditional departments. 
E)  Work teams impede employee participation in decision making. 
A)  Today, work teams are rarely used in organizations. 
B)  Work teams are less flexible than traditional departments. 
C)  Work teams generate positive synergy through coordinated effort. 
D)  Work teams are less responsive to changing events than are traditional departments. 
E)  Work teams impede employee participation in decision making.

Question 13

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

Accepted Answer

Virtual teams may suffer from less socia

Question 14

Generally speaking, the most effective teams have ________ members.

Accepted Answer

A)  two to four 
B)  three to five 
C)  five to nine 
D)  ten to fifteen 
E)  fifteen to twenty 
A)  two to four 
B)  three to five 
C)  five to nine 
D)  ten to fifteen 
E)  fifteen to twenty

Question 15

Leadership of multiteam systems is not much different than standalone teams.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is most likely to increase team efficacy?

Accepted Answer

A)  providing measurable goals 
B)  helping the team achieve small successes 
C)  improving the reflexivity of the team 
D)  ensuring that team goals are challenging 
E)  reducing the number of members on a team 
A)  providing measurable goals 
B)  helping the team achieve small successes 
C)  improving the reflexivity of the team 
D)  ensuring that team goals are challenging 
E)  reducing the number of members on a team

Question 17

With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?

Accepted Answer

A)  team efficacy 
B)  climate of trust 
C)  common purpose 
D)  social loafing 
E)  specific goals 
A)  team efficacy 
B)  climate of trust 
C)  common purpose 
D)  social loafing 
E)  specific goals

Question 18

Which of the following terms indicates the degree to which members of a work unit (group, team, or department) share a common attribute, such as age, sex, race, or educational level?

Accepted Answer

A)  demographic environment 
B)  residential mobility 
C)  organizational demography 
D)  population dynamics 
E)  employee mobility 
A)  demographic environment 
B)  residential mobility 
C)  organizational demography 
D)  population dynamics 
E)  employee mobility

Question 19

Which type of conflict is almost always dysfunctional?

Accepted Answer

A)  task conflict 
B)  efficacy conflict 
C)  relationship conflict 
D)  resource conflict 
E)  goal conflict 
A)  task conflict 
B)  efficacy conflict 
C)  relationship conflict 
D)  resource conflict 
E)  goal conflict

Question 20

Alberto's team is evaluating and developing the database for the water pollution data of three cities. He wants to improve the team efficacy of his team. Which of the following actions can Alberto take to increase team efficacy before the project starts?

Accepted Answer

A)  plan a team outing for the team members 
B)  make sure that his team is not comprised of more than nine people 
C)  spend considerable time evaluating team members and allocating proper roles for each 
D)  provide client's software and database training for all the team members 
E)  create team goals that are very challenging 
A)  plan a team outing for the team members 
B)  make sure that his team is not comprised of more than nine people 
C)  spend considerable time evaluating team members and allocating proper roles for each 
D)  provide client's software and database training for all the team members 
E)  create team goals that are very challenging

Which of the following statements is true regarding self-managed work teams?

The team effectiveness model classifies the key components of effective teams into three general categories; context, composition, and process. Which of the following variables belongs to the composition category?

You are a member of a team of eight individuals from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. You are most likely a member of a self-managed work team.

Discuss the effect of team size on effectiveness of teams.

When teams are under acute stress, they are particularly likely to have ________.

Teams should be used when tasks are interdependent.

Leadership is especially important in ________, in which different teams coordinate their efforts to produce a desired outcome.

Which of the following is not one of the key components of effective teams?

Describe and discuss self-managed work teams.

Diversity is an asset for teams where tasks ________.

Which of the following statements is true regarding a work team?

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

Generally speaking, the most effective teams have ________ members.

Leadership of multiteam systems is not much different than standalone teams.

Which of the following is most likely to increase team efficacy?

With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?

Which of the following terms indicates the degree to which members of a work unit (group, team, or department) share a common attribute, such as age, sex, race, or educational level?

Which type of conflict is almost always dysfunctional?

Alberto's team is evaluating and developing the database for the water pollution data of three cities. He wants to improve the team efficacy of his team. Which of the following actions can Alberto take to increase team efficacy before the project starts?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

Which of the following statements is true regarding self-managed work teams?

The team effectiveness model classifies the key components of effective teams into three general categories; context, composition, and process. Which of the following variables belongs to the composition category?

You are a member of a team of eight individuals from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. You are most likely a member of a self-managed work team.

Discuss the effect of team size on effectiveness of teams.

When teams are under acute stress, they are particularly likely to have ________.

Teams should be used when tasks are interdependent.

Leadership is especially important in ________, in which different teams coordinate their efforts to produce a desired outcome.

Which of the following is not one of the key components of effective teams?

Describe and discuss self-managed work teams.

Diversity is an asset for teams where tasks ________.

Which of the following statements is true regarding a work team?

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

Generally speaking, the most effective teams have ________ members.

Leadership of multiteam systems is not much different than standalone teams.

Which of the following is most likely to increase team efficacy?

With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?

Which of the following terms indicates the degree to which members of a work unit (group, team, or department) share a common attribute, such as age, sex, race, or educational level?

Which type of conflict is almost always dysfunctional?

Alberto's team is evaluating and developing the database for the water pollution data of three cities. He wants to improve the team efficacy of his team. Which of the following actions can Alberto take to increase team efficacy before the project starts?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters