Exam 1: Managers and Management

The General Manager (Scenario) Michelle is the general manager of a power plant. This morning, she will meet with city officials to discuss environmental issues. After the meeting, she will confer with the plant's section managers to address the concerns of the city representatives. This afternoon, Michelle will meet with a team leader to go over a complaint filed by an employee. After the complaint meeting, Michelle plans to spend time in the library and on the Internet researching new technologies that can be used to improve the performance of her plant. -When Michelle spends time searching for new technologies for her plant, she is performing which management role?

(Multiple Choice)

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Question 21

Under which category would you classify skill in motivating subordinates?

(Multiple Choice)

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Question 22

How many management functions were originally proposed by Henri Fayol?

(Multiple Choice)

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Question 23

The "father" of scientific management was ________.

(Multiple Choice)

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Question 24

Which of the following statements regarding management and national culture is the most correct?

(Multiple Choice)

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Question 25

The decision of the Seattle Post Intelligencer newspaper to go "all-digital" resulted in ________.

(Multiple Choice)

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Question 26

In a short essay, explain why customer satisfaction is becoming increasingly important in today's business world.

(Essay)

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Question 27

Which of the following is a factor in today's tough economic climate that managers do NOT need to deal with?

(Multiple Choice)

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Question 28

Taylor began to develop his theory of ________ after a result of viewing workers in steel companies.

(Multiple Choice)

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Question 29

An important part of the controlling function is ________.

(Multiple Choice)

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Question 30

Efficiency refers to ________.

(Multiple Choice)

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Question 31

Which of the following is the most difficult ethical challenge to managers in today's business climate?

(Multiple Choice)

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Question 32

Of the following, which is the lowest level of management?

(Multiple Choice)

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Question 33

Studying management can be extremely useful even for those who don't plan to be managers themselves.

(True/False)

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Question 34

In Mintzberg's view, the roles of figurehead, leader, and liaison are all interpersonal roles.

(True/False)

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Question 35

Providing motivation is part of the controlling function of management.

(True/False)

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Question 36

The role of ________ is more important for managers of small organizations than for managers working in large corporations.

(Multiple Choice)

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Question 37

Which of the following is a key difference between managerial and nonmanagerial employees?

(Multiple Choice)

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Question 38

A manager does not work directly on tasks for the organization.

(True/False)

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Question 39

Which of the following is the most accurate statement regarding managers in today's world?

(Multiple Choice)

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Question 40

Showing 21 - 40 of 144

Under which category would you classify skill in motivating subordinates?

How many management functions were originally proposed by Henri Fayol?

The "father" of scientific management was ________.

Which of the following statements regarding management and national culture is the most correct?

The decision of the Seattle Post Intelligencer newspaper to go "all-digital" resulted in ________.

In a short essay, explain why customer satisfaction is becoming increasingly important in today's business world.

Which of the following is a factor in today's tough economic climate that managers do NOT need to deal with?

Taylor began to develop his theory of ________ after a result of viewing workers in steel companies.

An important part of the controlling function is ________.

Efficiency refers to ________.

Which of the following is the most difficult ethical challenge to managers in today's business climate?

Of the following, which is the lowest level of management?

Studying management can be extremely useful even for those who don't plan to be managers themselves.

In Mintzberg's view, the roles of figurehead, leader, and liaison are all interpersonal roles.

Providing motivation is part of the controlling function of management.

The role of ________ is more important for managers of small organizations than for managers working in large corporations.

Which of the following is a key difference between managerial and nonmanagerial employees?

A manager does not work directly on tasks for the organization.

Which of the following is the most accurate statement regarding managers in today's world?

A History Module

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

A Quantitative Module

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

A Career Module

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

A Entrepreneurship Module

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